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IFP7500/IFP7500-CN
Commercial Touch Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
box in the upper right corner of our website. "Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual"
Model No. VS16865
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Table of Contents
Related Manuals for ViewSonic IFP7500
Summary of Contents for ViewSonic IFP7500
- Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”...
- Page 2 Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
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Page 3: Industry Canada Statement
Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 4: Indian Restriction Of Hazardous Substances
Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. -
Page 5: Cautions And Warnings
14. Do not place heavy objects on the Display, video cable, or power cord. 15. If smoke, an abnormal noise, or a strange odor is present, immediately switch the Display off and call your dealer or ViewSonic. It is dangerous to continue using the Display. - Page 6 19. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use caution when moving the cart/equipment combination to avoid injury from tipping over. 20. Unplug this equipment when it will be unused for long periods of time. 21.
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Page 7: Table Of Contents
Contents Compliance Information FCC Compliance Statement ..............i Industry Canada Statement ..............i CE Conformity for European Countries ..........i Indian Restriction of Hazardous Substances ........ii Declaration of RoHS2 Compliance ............ii Cautions and Warnings ..............iii Copyright Information Product Registration ................2 For Your Records ................ - Page 8 4. OSD Menu Operation 4.1 General Setting ................15 4.2 More OSD settings ..............17 4.3 Launcher ..................20 4.4 vPen ................... 21 4.5 vBoard ..................22 4.6 vCast ..................24 4.7 Zoom ..................26 5. Trouble Shooting 6. Care and Maintenance 7.
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Page 9: Copyright Information
® NERGY Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product. -
Page 10: Product Registration
Product Registration To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on ViewSonic’s website to register your product online. The ViewSonic CD also provides an opportunity for you to print the product registration form. -
Page 11: Getting Started
1. Getting Started Congratulations on your purchase of a ViewSonic Display. ® Important! Save the original box and all packing material for future shipping needs. Note: The word “Windows” in this user guide refers to Microsoft Windows operating system. 1.1 Package Contents •... -
Page 12: Wall Mount Kit Specifications (Vesa)
IFP7500/ 600 x 400 mm M8 x 20 mm IFP7500-CN • ViewSonic provides the standard dimensions for wall mount kits as shown in the table above. • To find the perfect mount, please browse www.viewsonic.com or call our service team. -
Page 13: Display Features
2. Display Features This section introduces you to the features of your Display. Note: The features or applications described in this User’s manual may vary depending on the device model purchased. 2.1 Control Panel Overview Item Description Power On/Standby button Press to show the OSD (On Screen Display) menu VOL + / VOL - button;... -
Page 14: Terminal Interface Overview
2.2 Terminal Interface Overview Optional Slot in PC Optional Slot in PC Item Description Item Description Power port USB ports HDMI ports Headset port LAN port SPDIF port VGA port TOUCH-USB port VGA-AUDIO PC-USB port AV-OUT RS232 IN/OUT port YPbPr/YCbCr IN ports Front panel audio port AV-IN port Front panel MIC port... -
Page 15: Camera Plate Installation
2.3 Camera Plate Installation Install camera plate with screws on the top frame of the display Install camera on the camera plate with screw Plug camera USB cable in top USB port of the display... -
Page 16: Remote Control Overview
2.4 Remote Control Overview Switch between normal operation and standby SNAP Take screenshot Enable or disable sound NUMERIC KEYS Input any number Enable or disable freeze function in the FREEZE system Display the main launcher HOME MENU Display the on screen menu CURSOR KEYS Select or adjust menu options VOL +/-... -
Page 17: Inserting Remote Control Batteries
2.5 Inserting Remote Control Batteries To insert the provided batteries into the remote control follow these instructions. We recommend that you don’t mix battery types. Remove the cover on the rear of the remote control. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+”... -
Page 18: Setting Up Your Display
3. Setting Up Your Display Warning: For the safety of you and your unit, please do not connect to a power supply before the external device is prepared. 3.1 Connecting an External PC USB Cable Audio Cable VGA Cable Computer To display video and sound from an external PC follow the instructions below. -
Page 19: Rs232 Connections
3.2 RS232 Connections RS232 Serial port cable When you use a RS232 serial port cable to connect your display to an external computer, certain functions can be controlled by the PC, including power on/off, volume adjustment and more. -
Page 20: Connecting Usb Peripherals
3.3 Connecting USB Peripherals Just like a regular PC, it is easy to connect various USB devices and other peripherals with your smart whiteboard. USB Peripherals: Plug the USB device cable into the USB IN port. Networking and modem cables: Plug the router cable into the LAN IN port. Microphone: Plug the microphone cable into the MIC port. -
Page 21: Av In Connections
3.4 AV IN Connections Connect a 3-color AV cable from the AV IN ports on your display to the AV OUT ports of a peripheral device (AV cable: Yellow is Video, Red is Audio-R, White is Audio-L). Plug in the power cord, and turn on the rear-panel power supply switch. Press the button on the right-hand side of the display to turn the screen on. -
Page 22: Power On/Standby
3.6 Power On/Standby Insert the power plug into the power outlet. First turn on the On/Off button “ ” on the product, if available; then press “ ” on the remote control or control panel to turn on the product. In power-on state, press “... -
Page 23: Osd Menu Operation
4. OSD Menu Operation 4.1 General Setting To select an input source: Press INPUT button on remote control to display the general setting menu. Press DOWN / UP / LEFT/ RIGHT to select the input source you want. Press OK button on remote control or click with touch pen to select the input source. - Page 24 Press INPUT button on remote control to display the general setting menu. Drag icon directly with touch pen to adjust the value. Press key on remote control or click blank area outside menu with touch pen to quit the on-screen menu. To adjust the volume: Press INPUT button on remote control to display the general setting menu.
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Page 25: More Osd Settings
4.2 More OSD settings Picture Mode Select pre-settings for user scenario Measure the luminance between the brightest white and Contrast the darkest black that can be produced in the light and dark areas of a picture. Adjust the overall brightness of pictures: increase the Brightness analog value to enhance the brightness;... - Page 26 Sound Mode Select the sound effect mode Adjust the bass level: increase the analog value to raise Bass the bass level; decrease the analog value to lower the bass level (0-100). Adjust the treble: The bigger the analog value (0-100), the Treble higher the treble.
- Page 27 Menu Time Adjust the OSD close time Enabling this feature will unnoticeably shift the pixels at regular Burn-in protection intervals in order to prevent screen image burn-in Standby Mode Select standby deep leavel Auto Brightness Enable/disable auto brightness control HDMI_CEC Enable/disable HDMI4 CEC function Restore to Defaults Restore all settings to default value...
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Page 28: Launcher
4.3 Launcher Item Description vBoard Click to launch annotation app vCast Click to show wireless screen sharing app Browser Click to launch web browser APPs Click to pop up app list. Settings Click to show settings page. -
Page 29: Vpen
4.4 vPen In any input source, you can call up the annotation menu by placing two fingers on the screen (about 20-50mm spacing) and holding there for two seconds. In annotation menu, user can only use floating pen to operate. Main Menu Shortcut Menu Annotation Menu... -
Page 30: Vboard
4.5 vBoard For Pen tool, you can a. use Pen with one finger to draw something on the board b. move plate around the board by holding two fingers c. zoom in/out by two fingers gesture d. quickly erase object by holding three fingers Item Description File... - Page 31 Cancel the last change Undo Revert the effects of the undo action Redo Click to show page management Page Click to show or hide the grid Click to show or hide the clock Click to reverse tool bar Click to reverse tool bar...
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Page 32: Vcast
4.6 vCast Step 1: Connect your device to the same WiFi environment Step 2: Install Client application on your device Windows/Mac: Type the address shown on Viewboard into the browser web address bar (not search bar) and hit enter Mobile device (iOS/Android): Type the address shown on Viewboard into the browser web address bar (not search bar) and hit enter or scan the QR code shown on Viewboard. - Page 33 Step 3: Choose the application according to your device and launch the application after installation Step 4: Type the PIN code into your device and connect to vCast when PIN code is required (Optional in settings)
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Page 34: Zoom
4.7 Zoom Click to run Zoom application. 1. Sign In: login with your existing Zoom account. A social network account might be used to quick login, ex: Facebook. 2. Sign Up: you can quickly register a Zoom account via e-mail, if you do not have one. -
Page 35: Trouble Shooting
5. Trouble Shooting Symptom Possible Cause Solution The screen does not display Looseness of power plug, Check if the power cord is anything; there is no sound, power connection failure properly connected and the indicator does not come on Pictures shown on the product Signal interference caused by Do not use electric hair dryer have dotted line or stripe... - Page 36 Symptom Possible Cause Solution Video gets seriously stuck Network bandwidth is low Upgrade your network when played online bandwidth to a higher one Several movies are buffered or other Try replacement with other content is downloaded VOD addresses to obtain simultaneously better resources Several devices share the...
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Page 37: Care And Maintenance
6. Care and Maintenance Please follow these cleaning guidelines to make sure your smart whiteboard display looks like new for years to come: • Don't clean the machine if it has been turned on for a long period of time. •... -
Page 38: Display Modes
7. Display Modes Overall Specification Model IFP7500 IFP7500-CN Physical resolution 3840×2160(pixels) Pixel pitch 0.429mm×0.429mm Response time Brightness 450cd/m² Contrast 1200:1 Viewing angle 178°/178° Chroma 1.07B Contrast, brightness, definition, color saturation, color tone, signal switching, System functions color temperature adjustment, refresh rate switching and running state display... -
Page 39: Hdmi Mode
7.3 HDMI Mode Resolution 640x480 @60Hz 800x600 @60Hz 1024x768 @60Hz 1280x1024 @60Hz 1440x900 @60Hz 1920x1080 @60Hz 720x480i @59.94Hz/60Hz 640x480p @59.94Hz/60Hz 720x480p @59.94Hz/60Hz 720x576i @50Hz 720x576p @50Hz 1280x720p @50Hz/60Hz 1920x1080i @50Hz/60Hz 1920x1080p @23.97Hz/24Hz29.97Hz/30Hz/50Hz/60Hz 3840x2160p @23.97Hz/24Hz29.97Hz/25Hz/30Hz/50Hz*/60Hz* Note: Only HDMI 4 support up to 3840x2160@50Hz/60Hz... -
Page 40: Introduction
8. RS-232 Protocol 8.1 Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: •... -
Page 41: Communication Setting
8.2.2 Communication Setting - Baud Rate Select: 9600bps (fixed) - Data bits: 8 bits (fixed) - Parity: None (fixed) - Stop Bits: 1 (fixed) 8.2.3 Command Message Reference PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the Monitor, the Monitor shall respond as follows: If the message is received correctly it will send “+”... - Page 42 Set-Function format Name Length Command Command Value1 Value2 Value3 Type Byte 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte Count Bytes order NOTE: For VT2405LED-1 and VT3205LED, the set “Power on” command is the exception. Name Length Command...
- Page 43 Name Length Command Type 0x34 0x30 0x2D 0x0D 0x32 Set-function table Length ID Command Command Value Range Comments Function Type (ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes) Power on/ off 000: STBY Exclude VT2405-1, and (standby) 001: ON VT3205 Input Select “...
- Page 44 Menu lock > 000: Unlock 001: Lock Number 000~009 (for TV) Key Pad 000: UP 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/EXIT Remote 000: Disable Disable: RCU has Control 001: Enable no effect on HDTV. Enabled: RCU controls the HDTV.
- Page 45 NOTE: Behavior at lock modes Lock Mode Behavior Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power”. 2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc. MENU Lock 1.
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Page 46: Get-Function Listing
8.3.2 Get-Function Listing The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000 Get-Function description: Length: Total Byte of Message excluding “CR”. - Page 47 If the Command is Not valid, Command Type=”-“ Name Length Command Type Byte 1 Byte 2 Byte 1 Byte 1 Byte Count Bytes order Example1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Name Length Command Command Value1 Value2 Value3 Type...
- Page 48 Get-Function table Get Function Length ID Command Command Response Range Comments Type (ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes) Get-Contrast 000 ~ 100 Get- 000 ~ 100 Brightness Get- 000 ~ 100 Sharpness Get-Color 000 ~ 100 Get-Volume 000 ~ 100 Get-Mute 000: Off 001: On (muted)
- Page 49 NOTE: 1. Time log data is replied as 6 sequential strings in following order. #1: Previous power-on date (month/ day) #2: Previous power-on time (hour/ min) #3: Previous power-off date (month/ day) #4: Previous power-off time (hour/ min) #5: Last power-on date (month/day) #6: Last power-on time (hour/ min) 2.
- Page 50 3. Time log data example Assumed the power-on/off record of display#01 as below 2014-8/31 08:00 On 2014-8/31 22:00 Off 2014-9/1 10:30 On 2014-9/1 11:00 To send “GET-Time log” command Send: 0x 38 30 31 67 31 30 30 30 0D Reply: 0x 38 30 31 72 3101 08 31 0D (On 8/31)
- Page 51 Get Device Name example Assumed the device name is CDE-5500 Send: x 38 30 31 67 34 30 30 30 0D (Get Device Name) Reply: #1 x 38 30 31 72 34 43 44 45 0D (“C” “D” “E”) #2 x 38 30 31 72 34 2D 35 35 0D (“-” “5” “5”) #3 x 38 30 31 72 34 30 30 00 0D (“0”...
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Page 52: Lan Control
9. LAN Control a. Please have the LAN port (RJ45) connected with appropriate setting b. Follow the same command set as RS232 c. This function is available for the host under the same intranet only, but not internet. d. The LAN control through slot-in PC is not supported... -
Page 53: Other Information
C= http://www.viewsonic.com/la/ Latin America www.viewsonic.com/la/ soporte@viewsonic.com soporte/servicio-tecnico Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55)6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico Macau www.hk.viewsonic.com T= 853-2840-3687 service@hk.viewsonic.com Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com... -
Page 54: Limited Warranty
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components. - Page 55 Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
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Page 56: Mexico Limited Warranty
Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. - Page 57 Tel: 01(52)95-15-15-22-22 E-Mail: rrrb@sureste.com Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com Tijuana: FOR USA SUPPORT: ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 10 Pointe Dr. Suite 200. Brea, CA. 92821, UY.S.A Col 20 de Noviembre Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Tijuana, Mexico E-Mail: http://www.viewsonic.com...