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5.4
T
ROUBLESHOOTING
Probable
1.
No power to the system at all
Power light don't illuminate, fan
inside power supply does not turn
on.
2.
Indicator light on keyboard does
not turn on.
System inoperative. Keyboard lights
are on, power indicator lights are lit,
and hard drive is spinning.
System does not boot from a hard disk
drive, but can be booted from optical
drive.
System only boots from an optical
drive. Hard disks can be read,
applications can be used, but system
fails to boot from a hard disk.
Screen message shows "Invalid
Configuration" or "CMOS Failure."
System cannot boot after user installs a
second hard drive.
Solution
1.
Make sure power cable is
securely plugged in.
2.
Replace cable.
3.
Contact technical support.
Using even pressure on both ends of
the DIMM, press down firmly until the
module snaps into place.
1.
Check cable running from disk to
disk controller board. Make sure
both ends are securely plugged
in; check the drive type in the
standard CMOS setup.
2.
Backing up the hard drive is
extremely important. All hard
disks are capable of breaking
down at any time.
1.
Back up data and applications
files.
2.
Reformat the hard drive.
Re-install applications and data
using backup disks.
Review system's equipment. Make sure
correct information is in setup.
1.
Set master/slave jumpers
correctly.
2.
Run SETUP program and select
correct drive types. Call the drive
manufacturers for compatibility
with other drives.
TP43E3 XE
39
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