Customer Support; If You Have A Problem; Hp Sales And Service OCes - HP 84125A User Manual

Customer Support

If You Have a Problem

Your HP 84125A/B system is built to provide dependable service.
Hewlett-Packard's worldwide sales and service organization is ready
to provide the support you need. The following support-related
information is provided in this chapter.
If You Have a Problem
Calibration Information
Reloading the Downloadable Program into the EMC Analyzer
Changing the Memory Card Battery
Replaceable Parts

HP Sales and Service Oces

Returning the HP 84125A/B System for Calibration or Service
Packaging the HP 84125A/B System for Shipment
Factory Return Service Sheet
If you have a problem, refer to the following for possible help:
HP 84125A/B System User's Guide
Refer to \System Functional Tests" in Chapter 3.
Return the FAX Cover Sheet
A FAX sheet is provided at the end of this chapter as a method in
which to directly contact the HP EMC support team in the event of
a problem. The FAX cover sheet provides the EMC support team
with information about your company, the product, and a detailed
description about the problem.
Simply copy the FAX cover sheet, ll out the requested information,
include any additional information sheets, and FAX the sheet(s) to
HP EMC Support at (707) 577-4200. Depending on the complexity of
the problem, you should receive a response back within a few days.
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