Mitel 5750 Installation And Setup Manual
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Mitel 5750 Installation And Setup Manual

Mitel 5750 Installation And Setup Manual

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Installation and Setup Guide
Release 1.1

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  • Page 1 Installation and Setup Guide Release 1.1...
  • Page 2 Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
  • Page 3 ONE (1) year from the date of receipt. This Limited Warranty shall not apply to any product that in the opinion of Mitel Networks Corporation has not been installed or upgraded according to accompanying documentation from Mitel Networks Corporation or been subject to misuse, misapplication, negligence or accident while in the hands of the purchaser.
  • Page 4 Safety Notice When you use the 5750 DVA system, observe the following safety guidelines: Make sure that the voltage of the power supply matches the AC power available at your location: 115 V/60 Hz in most of North and South America and some Far Eastern countries such as Japan, South Korea and Taiwan.
  • Page 5 To comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules, only Mitel Networks 5750 Desktop Video Appliance original equipment should be used. All cables used to connect the 5750 DVA and peripherals must be shielded and grounded. Operation with non-certified accessories or non-shielded cables may result in interference to radio or television reception.
  • Page 6 This precaution may be particularly important in rural areas. CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Mitel Networks 5750 DV Installation and Setup Guide...
  • Page 7 Avertissement L’utilisateur ne doit pas tenter de faire ces reccordements lui-même; il doit avoir recours à un service d’inspection des installations électriques, ou à un électricien, selon le cas. Mitel Networks 5750 DV Installation and Setup Guide...
  • Page 8 Herzliya 46733 Israel Declare under our sole responsibility that the product: Mitel Networks 5750, 5760 and all associated peripherals manufactured by VCON Ltd. To which this declaration relates is in conformity with the essential requirements specified in Article 3.1 (a) and 3.1 (b) of:...
  • Page 9 RODUCT AMES VCON product names may appear in the customer documentation and in the graphical user interface of this product. Mitel Networks product names correspond to the following VCON product names: VCON product name Mitel Networks product name Media Xchange Manager (MXM)
  • Page 10 About this Installation and Setup Guide This Installation and Setup guide explains how to set up the Mitel Networks™ 5750 Desktop Video Appliance, connect its accessories, and install and set up the VCON MeetingPoint conferencing application. The following chapter summary briefly describes this guide’s contents:...

  • Page 11: Table Of Contents

    ..........3–11 System Managed by 5700 VFA (MXM) ..........3–11 Stand-alone System................3–13 Exiting MeetingPoint ................3–13 3.5 Setting Up the MeetingPoint Configuration ........3–14 3.6 Changing Configuration Information ..........3–21 5750 DVA Controls and LEDs Troubleshooting Mitel Networks 5750 DV Installation and Setup Guide...
  • Page 12 Connecting Multimedia Speakers ............A–1 Connecting a VGA Monitor’s Speakers..........A–2 A.2 Connecting a Second Camera.............. A–3 A.3 Connecting a VCR................A–4 A.4 Connecting a Document Camera............A–5 A.5 Connecting Other USB Devices............A–6 Mitel Networks 5750 DV Installation and Setup Guide...

  • Page 13: Welcome To Video Over Ip

    When connected to a Mitel Networks 3300 Integrated Communications Platform (3300 ICP) via the Mitel Networks 5700 Voice First Application (5700 VFA), you can use the 5750 DVA with the Mitel Networks 5020/5220 IP Phone and 5310 IP Boardroom Conference Unit. Making videoconferences then becomes as easy as making a voice call, then pressing a key to add video to the call.

  • Page 14: 5750 Dva System Components

    Chapter 1 Welcome to Video over IP The 5750 DVA Professional 5750 DVA System Components The 5750 DVA Personal Conferencing Appliance is an elegant, fully-featured portable conferencing system for today’s business professionals. All the components required for connecting and installing the system are supplied along with comprehensive documentation and powerful software to make your video meetings productive and enjoyable.

  • Page 15: 5750 Dva Appliance Unit

    Chapter 1 Welcome to Video over IP 5750 DVA Appliance Unit The appliance of all 5750 DVA models is called the base, which contains the videoconferencing board and various connectors for connecting other components and accessories. The top of the base includes a multi-purpose Smart button, volume controls, and status LEDs.

  • Page 16: Camera

    Connectors located on the rear of the Camera Unit enable connectivity through the system cables to the 5750 DVA base. The PTZ camera is available as an option with the 5750 DVA Standard and Professional models. 1–4 Mitel Networks 5750 DV Installation and Setup Guide...

  • Page 17: Headset

    The headset includes a high- performance speaker and a boom-mounted noise-cancelling electret microphone. Headset Mitel Networks 5750 DV Installation and Setup Guide 1–5...

  • Page 18: Tabletop Microphone

    It displays a placed document on the screens of both parties during a videoconference. Wide Angle Lens The wide angle lens is available as an optional accessory to the 5750 DC Executive PTZ camera. 1–6 Mitel Networks 5750 DV Installation and Setup Guide...

  • Page 19: Package Contents

    Connecting the supplied equipment (for connection procedures of optional accessories, see Appendix A, “Connecting Optional Accessories”). Package Contents When you open the 5750 DVA system shipping package for the first time, check that the following items are included, in accordance with the purchased model.: Item...

  • Page 20: Setting Up The 5750 Dva Appliance

    - Standard, Opt - Option, N/A - Not applicable. Setting Up the 5750 DVA Appliance Correct operation of the 5750 DVA appliance requires several connections between the 5750 DVA and other devices. This section describes how to connect the basic components: •...

  • Page 21: Assembling The 5750 Dva Tower

    Chapter 2 System Installation and Connections Assembling the 5750 DVA Tower The 5750 DVA Professional and Executive models consist of two main parts: the base and the tower. They are packed separately in the shipping package. The tower mounts easily onto the top of the base.

  • Page 22: The 5750 Dva Base Connectors

    The 5750 DVA Base Connectors In the following sections and in Appendix A, “Connecting Optional Accessories”, the procedures refer to connectors located on the 5750 DVA’s rear and side panel (left from the front). The following illustrations show the connectors’ locations.

  • Page 23: Connecting The Desktop Camera

    Chapter 2 System Installation and Connections Connecting the Desktop Camera As standard equipment in the 5750 DVA Standard and Professional models, a stationary desktop camera is provided. To reduce the space occupied by the cable and to prevent tangling, a cable clip is supplied.
  • Page 24 Chapter 2 System Installation and Connections Connecting the Desktop Camera to the 5750 DVA 2–6 Mitel Networks 5750 DV Installation and Setup Guide...

  • Page 25: Connecting The Headset

    Insert the Audio In (Microphone) jack into the Mic (right) connector on the 5750 DVA side panel. The 5750 DVA tower includes a hook for hanging the headset when it is not used. Connecting the Headset to the 5750 DVA Mitel Networks 5750 DV Installation and Setup Guide 2–7...

  • Page 26: Connecting A Ptz Camera

    Connecting a PTZ Camera A controllable Pan/Tilt/Zoom (PTZ) camera is the standard supplied camera of the 5750 DVA Executive model, and is available as an option with the 5750 DVA Standard and Professional models. The PTZ camera can be controlled from the Video Window in the MeetingPoint application (see “Controlling PTZ Camera(s)”...

  • Page 27: Connecting A Tabletop Microphone

    A tabletop microphone is the standard supplied audio source of the 5750 DVA Executive model, and is available as an option with the 5750 DVA Standard and Professional models.

  • Page 28: Connecting The Power Supply

    Chapter 2 System Installation and Connections Connecting the Power Supply A universal power supply (100-240 V, 50-60 Hz) is supplied in the 5750 DVA package, enabling compatibility with the electricity grid in your region. CAUTION Make sure that the 5750 DVA’s power is turned off before you connect the power supply.

  • Page 29: Connecting The 5750 Dva To A Computer

    Chapter 2 System Installation and Connections Connecting the 5750 DVA to a Computer The 5750 DVA is a Plug and Play appliance. When you connect it to your computer’s USB port, it operates normally with no need to change the configuration or other system properties of the computer.
  • Page 30 Chapter 2 System Installation and Connections Connecting the 5750 DVA to the Computer 2–12 Mitel Networks 5750 DV Installation and Setup Guide...

  • Page 31: Meetingpoint Setup

    EETING OINT ETUP Before connecting the 5750 DVA system (with its accessories) to the computer, install and set up the MeetingPoint software. This enables the setup program to identify a 5750 DVA installation instead of another product. The MeetingPoint setup stages include:...

  • Page 32: Uninstalling Previous Meetingpoint Versions

    Properties dialog box appears. Click VCON Meeting Point x.x and then click Add/Remove. The MeetingPoint Uninstall Wizard opens. Perform the instructions on the screen. When the Uninstall process is complete, restart the computer. 3–2 Mitel Networks 5750 DV Installation and Setup Guide...

  • Page 33: Installing Meetingpoint

    To communicate using MeetingPoint, TCP/IP protocol components must be installed on your computer. If necessary, install them before installing MeetingPoint. Consult with your system administrator. The supplied 5750 DVA Setup CD-ROM contains the MeetingPoint Setup program. " To install MeetingPoint on your computer Close all open applications.
  • Page 34 Click Install MeetingPoint to start the MeetingPoint installation process. A message asks if you want to proceed with a MeetingPoint for ViGO Videoconferencing Kit installation. Message that Setup Will Install MeetingPoint for ViGO Click Yes to continue. 3–4 Mitel Networks 5750 DV Installation and Setup Guide...
  • Page 35 5700 VFA (MXM) management, click Yes again to install a 5700 VFA-managed version. If your computer requires, Setup then installs Microsoft Direct-X drivers, followed by Microsoft NetMeeting™. The Welcome screen appears. Click Next. Welcome Window Mitel Networks 5750 DV Installation and Setup Guide 3–5...
  • Page 36 The User Information dialog box appears. User Information Dialog Box Type your Name and Company name. The product’s license number appears automatically in the Serial box. Click Next. The Software License Agreement appears. Software License Agreement 3–6 Mitel Networks 5750 DV Installation and Setup Guide...
  • Page 37 Yes to continue the installation. — To reject the terms, click No. The installation process ends. The Language Options dialog box appears. Choosing Application Language Choose the language of your MeetingPoint application. Click Next. Mitel Networks 5750 DV Installation and Setup Guide 3–7...
  • Page 38 If you want to install MeetingPoint in a different folder, click Browse. In the Choose folder dialog box, select a different location and click OK. 10. The Start Copying Files dialog box appears. Start Copying Files Dialog Box 3–8 Mitel Networks 5750 DV Installation and Setup Guide...
  • Page 39 — Otherwise, click Next to continue. The installation program copies the MeetingPoint files to the destination folder on the hard disk. The progress of the installation is shown. MeetingPoint Installation Progress Updating the MeetingPoint Registry Mitel Networks 5750 DV Installation and Setup Guide 3–9...
  • Page 40 Click Finish and close the Installation program. 12. While the computer is restarting, turn the 5750 DVA on. During its startup process, the computer will detect the 5750 DVA and install the necessary drivers.

  • Page 41: Starting And Exiting Meetingpoint

    ® Starting and Exiting MeetingPoint MeetingPoint’s Start procedure varies, depending on whether or not your system will be in a videoconferencing network managed by a Mitel Networks 5700 Voice First Application. NOTE MeetingPoint disables your computer’s screensaver. System Managed by 5700 VFA (MXM) "...
  • Page 42 Conference Panel (5700 VFA (MXM) Management) and Local Video Window At this point, if the system’s communication lines are connected, you may start a video meeting and receive incoming video meeting calls. 3–12 Mitel Networks 5750 DV Installation and Setup Guide...

  • Page 43: Stand-Alone System

    Double-click the MeetingPoint icon at the far left side of the Conference Panel. -or- Right-click anywhere in the Conference Panel and click Exit. If you are connected in a video meeting, a message asks you to hang up before you exit MeetingPoint. Mitel Networks 5750 DV Installation and Setup Guide 3–13...

  • Page 44: Setting Up The Meetingpoint Configuration

    The Conference Panel’s shortcut menu. Right-click to open it. The Conference Panel button menus. Click any arrow to open a specific menu for each MeetingPoint application. In particular windows and dialog boxes. Configuration Setup Wizard Introduction 3–14 Mitel Networks 5750 DV Installation and Setup Guide...
  • Page 45 The User Information dialog box appears. In the User information section, type your First Name, Last Name, Company name, and E-mail address. User Information Configuration Click Next. The LAN dialog box appears. Mitel Networks 5750 DV Installation and Setup Guide 3–15...
  • Page 46 This information is optional. However, if your organization has installed a gatekeeper, we recommend that you enter its address. If you do not know its address, ask your system administrator. 3–16 Mitel Networks 5750 DV Installation and Setup Guide...
  • Page 47 — for example, if the quality of the video meeting is poor or there is a noticeable delay. Click Next to continue. The Pan/ Tilt/Zoom Camera dialog box appears. Mitel Networks 5750 DV Installation and Setup Guide 3–17...
  • Page 48 Chapter 3 MeetingPoint Setup The Pan/ Tilt /Zoom Camera setting is applicable if a Pan/Tilt/Zoom-type (PTZ) camera is connected to the 5750 DVA (standard in 5750 DVA Executive). Pan/Tilt/Zoom Camera Configuration Dialog Box Enter information as follows: Camera Selection Pan/Tilt/Zoom...
  • Page 49 To cancel the setup, click Cancel. In this case, all setup information will be discarded and you will not be able to run MeetingPoint until you perform the setup at another time. Mitel Networks 5750 DV Installation and Setup Guide 3–19...

  • Page 50: Changing Configuration Information

    Properties dialog box appears with the General tab open. Click the Online Directories tab. Pan/Tilt/Zoom In the Conference Panel, right-click and then click Properties. In the Properties dialog box, click the Hardware icon. Click the Camera tab. 3–20 Mitel Networks 5750 DV Installation and Setup Guide...

  • Page 51: 5750 Dva Controls And Leds

    5750 DVA C ONTROLS AND The 5750 DVA base’s top panel contains buttons and LEDs for performing various functions and LEDs for providing operational status information. POWER LED (Green) ON - 5750 DVA is on. OFF - 5750 DVA is off.
  • Page 52 Chapter 4 5750 DVA Controls and LEDs The desktop camera contains an internal microphone and a power LED. The LED of the 5750 DVA tower provides audio information during a call. Power button Focus wheel POWER LED (Green) ON - powered on.

  • Page 53: Troubleshooting

    Make sure that the 5750 DVA appliance is turned on. If the 5750 DVA appliance was not turned off since the last time it was used, the message will not appear. The appliance should operate correctly.
  • Page 54 PROBLEM: The display of the local video freezes during a call. SOLUTION: Press the 5750 DVA’s power switch off and then on again. After the “USB device starting” message finishes running, the call is resumed.
  • Page 55 PROBLEM: You cannot hear the remote side. SOLUTION: Make sure that the 5750 DVA’s volume is high enough. Press the + button on the appliance to raise the volume. Make sure that the headset’s or the optional speakers’ cable is firmly inserted into the SPKR connector on the side of the appliance.
  • Page 56 PROBLEM: The 5750 DVA cannot automatically open a video session after losing and regaining its network connection. SOLUTION: If the 5750 DVA loses its network connection, reset the 5750 DVA after the network connection comes back up. 5–4...
  • Page 57 ONNECTING PTIONAL CCESSORIES In addition to its standard components, the 5750 DVA system is compatible with various optional accessories and peripheral devices that add features and convenience to your conferencing. This appendix explains how to connect these devices: • Connecting External Speakers •...
  • Page 58 Appendix A Connecting Optional Accessories In the Speaker area, select Headset/External. External speakers do not receive power from the 5750 DVA. To turn these speakers on and off, and to control the volume, you must use the speakers’ own controls.
  • Page 59 In the Speaker area, select Headset/External. Connecting Multimedia Speakers to the 5750 DVA Connecting a Second Camera The 5750 DVA supports the use of a second camera as a video source. " To connect a second camera to the 5750 DVA rear panel Connect the camera cable to the Aux Video IN (yellow) connector of the 5750 DVA rear panel.
  • Page 60 Appendix A Connecting Optional Accessories Connecting a VCR The 5750 DVA supports playback of a videocassette to a video meeting. " To connect a VCR to the 5750 DVA rear panel for playback Connect the VCR Video cable with the jacks between the VIDEO OUT connector of the VCR and the Aux Video IN (yellow) connector of the 5750 DVA rear panel.
  • Page 61 Appendix A Connecting Optional Accessories Connecting a Document Camera The 5750 DVA supports the use of a document camera as a source for displaying documents and illustrations during conferences. " To connect a document camera to the 5750 DVA rear panel...
  • Page 62 Appendix A Connecting Optional Accessories Connecting Other USB Devices The 5750 DVA can be connected as part of a series (daisy chain) with low-power Universal Serial Bus (USB) equipment with a maximum consumption of 100 mA (such as a USB mouse), or devices with their own power supply (such as some multimedia speakers).
  • Page 63 ®,™ Trademark of Mitel Networks Corporation © Copyright 2003, Mitel Networks Corporation All rights reserved...

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