Tech Support; Recording Multidsu64K Information - Multitech MT64DSU Owner's Manual

Tech Support

Multi-Tech has an excellent staff of technical support personnel
available to help you get the most out of your Multi-Tech product. If
you have any questions about the operation of this unit, call 1-800-
972-2439. Please fill out the MultiDSU64K information (below), and
have it available when you call. If your MultiDSU64K requires
service, the tech support specialist will guide you on how to send in
your MultiDSU64K.

Recording MultiDSU64K Information

Please fill in the following information on your Multi-Tech
MultiDSU64K. This will help tech support in answering your
questions. (The same information is requested on the Warranty
Registration Card.)
Model No.: _______________________________
Serial No.:_______________________________
Firmware Version:_________________________
The MultiDSU64K model and serial numbers are silkscreened on
the bottom of your modem. Type ATI for MultiDSU64K firmware
version.
Please note the status of your MultiDSU64K before calling tech
support. This status can include LED indicators, screen messages,
diagnostic test results, problems with a specific application, etc. Use
the space below to note MultiDSU64K status:
Chapter 4 - Warranty, Services, and Tech Support
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