Kenmore 106.5133 Series Use & Care Manual page 24

Side by side refrigerator
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ICE AND WATER
Ice dispenser will not
operate properly
Ice or water has an off-taste,
odor, or gray color
Water dispenser will not
operate properly
Water is leaking or dripping
from the dispenser
24
Possible Causes and/or Recommended Solutions
Doors not closed completely -
the freezer door must be closed in order to operate the dispenser.)
New installation -
Ice maker is not turned on, or ice bin is not installed correctly - Turn on the ice maker and
Ice is clogged or frozen together in the ice storage bin, or ice is blocking the ice delivery chute -
Remove or separate the clogged ice, using a plastic utensil if necessary. Clean the ice delivery
chute and the bottom of the ice storage bin using a warm damp cloth, then dry both thoroughly.
To avoid clogging and to maintain a fresh supply of ice, empty the storage bin and clean both
the storage bin and the delivery chute every 2 weeks.
Wrong ice has been added to the storage bin - Use only ice cubes produced by the current
ice maker.
Dispenser is locked - Unlock the dispenser. See the "Water and Ice Dispensers" section.
Ice dispenser jams while dispensing crushed ice - For models with the ice storage bin on the
door, temporarily switch from crushed ice to cubed ice to clear the jam.
Dispenser pad/lever has been pressed too long - Ice will automatically stop dispensing. Wait
a few minutes for the dispenser to reset, then resume dispensing. Take large amounts of ice
directly from the ice bin, not through the dispenser.
Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the
Water filter is clogged or incorrectly installed -
"Water Filtration System" section.
New plumbing connections -
ice or water. This problem should go away over time.
Ice has been stored too long -
maker to produce new ice.
Odor has transferred from food -
Use of non-recommended water supply line - Odors and tastes can transfer from certain
line. See the "Water Supply Requirements". section
There are minerals (such as sulfur) in the water -
order to remove the minerals.
Water filter was recently installed or replaced - Gray or dark discoloration in ice or water
Dispensers" section.
Doors not closed completely -
the freezer door must be closed in order to operate the dispenser.)
Refrigerator is not connected to a water supply, or the water supply shutoff valve is not
turned on -
fully open.
Kink in the water source line -
Straighten the water line.
Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the
New installation -
See the "Water and Ice Dispensers" section.
Dispenser is locked - Unlock the dispenser. See the "Water and Ice Dispensers" section.
Water filter is clogged or incorrectly installed -
"Water Filtration System" section.
A reverse osmosis water filtration system is connected to your cold water supply - This can
decrease water pressure. See the "Water Supply Requirements" section.
NOTE:
NOTE: After dispensing, a few additional drops of water are normal.
Glass was not held under the dispenser long enough - Hold the glass under the dispenser for
2 to 3 seconds after releasing the dispenser pad/lever.
New installation, or water filter was recently installed or replaced - Air in the water lines
causes the water dispenser to drip. Flush the water system to remove the air in the water lines.
See the "Water and Ice Dispensers" section.
Residual ice in the dispenser chute is melting - Make sure the ice chute is free of ice shavings
or pieces.

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