Boot Cycle Error Codes; Table 3-2 Error Codes At Boot Cycle Startup - Motorola DCT5100 Installation Manual

When multiple OOB frequencies are used, the DCT5100 pauses 40 seconds on each valid
frequency. The LED displays dl and a progress indicator, which identifies a software object
download. The progress indicator, or crawling ant, moves one position around the dl display
for each segment of download received. If the dl stops moving up and down on the LED for
an extended period of time, contact the headend operator.
The progress indicator usually moves at a consistent rate as segment downloads are
received. If all the segments are retrieved in the first pass, the EF, AU and FP messages are
displayed on the LED. If segments are dropped, the progress indicator appears to stall and
then inch forward after the dropped segments are retired.
When the progress indicator alternates between rapid and sluggish movement, this may
indicate that the stream is spinning too fast for existing plant conditions.
The LED displays EF for up to 60 seconds when the software object download is complete
during flash erasure and then displays FP for up to 60 seconds during flash programming.
The DCT5100 is ready for initialization by the headend controller when the LED display is
blank. Verify that the DCT5100 is powered up or reset within two minutes of a completed
download.

Boot Cycle Error Codes

If hardware or software problems occur, the DCT5100 displays error codes on the LED display.
Table 3-2 is a list of error codes that can occur during boot cycle startup:
Table 3-2
Error codes at boot cycle startup
Error Description
Code
Object failed validation
Eb 01
Download time-out
Eb 02
Flash erase failed
Eb 03
Flash programming
Eb 04
failed
Invalid DLC frequency
Eb 05
Hardware initialization
Eb 06
failed
Object failed validation
Eb 07
Reserved
Eb 08
When error occurs
After the LED displays dl, indicating
validation check failed
After cycling twice through the OOB
frequencies
After software object download complete
and EF is displayed
After software object download complete
and FP is displayed
After the LED displays dl, indicating
validation check failed
After plugging the DCT5100 into an
electrical outlet to begin the boot cycle
After software object download complete
and FP is displayed
After a successful software object
download and DCT5100 is reset
Installation 3-15
Action Required
Contact headend
operator
None
Replace DCT5100
Contact headend
operator
Contact headend
operator
Replace DCT5100
Contact headend
operator
No action required
because DCT5100
repeats software object
download process
None
DCT5100 Installation Manual