Motorola DCT5100 Installation Manual page 39

3-16 Installation
Error Description
Code
Check failed
Eb 09
SUDB recreation
Eb 10
Eb 11 Failed to lock OOB
frequency
No COAC message
Eb 12
received
No DLC message
Eb 13
received
Eb 14 Bad object type or class
No matching Platform
Eb15
ID found
Object size mismatch
Eb18
Object size failed range
Eb19
check
Eb20 Invalid SUDB pointer
DCT5100 Installation Manual
When error occurs
Reset within two minutes of a complete
software object download
After plugging the DCT5100 into an
electrical outlet to begin the boot cycle
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After the LED displays dl, indicating failed
during attempted download
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After the LED displays dl, indicating failed
during attempted download
After the LED displays dl, indicating failed
during attempted download
After plugging the DCT5100 into an
electrical outlet to begin the boot cycle
Action Required
No action required
because DCT5100
repeats software object
download process
None
Ensure proper cable
connections
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
None