Motorola M900 User Manual page 68

Problem
My phone beeped when I
attached the data cable,
but my data and fax
applications don't work.
When sending data with
the data cable, why does
the computer show a
connection rate of 19,200
Kbps?
I can't end my data call by
closing the application on
my computer. What can I
do?
I launched the micro-
browser but the display
says: Service Not
Available.
I launched the micro-
browser but the display
says: Data Server
Unavailable.
68 - Troubleshooting
Solution
You must be in an area with digital coverage.
Check your phone's display for the digital signal
indicator ( ). Some wireless networks may not
support data or fax transmission.
If you see the digital indicator, but you are roaming
on an unfamiliar network, this may be the case.
Also, remember that data and fax transmission
usually requires a subscription. Call your service
provider for more information.
19,200 Kbps is the data transfer rate of the
connection between your computer and the phone.
The rate of the connection between your phone
and the network is displayed on your phone, and
will be either 14400 or 9600 Kbps.
Try pressing . Or try disconnecting the cable or
turning off the phone. If possible, always close the
connection through your computer, as these
alternative methods may disrupt the application on
your computer.
You may be in an area without service. If you have
wireless service, look in the display for the digital
( )
signal indicator . If you do not see the
indicator, you may be in an area that has only
analog service or no service at all. If you see the
digital signal indicator, you may be connected to a
digital network that does not support Internet
access.
Try again in a few minutes. The servers may be
temporarily busy.