Motorola iDEN i500plus User Manual
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Motorola iDEN i500plus User Manual

Motorola iDEN i500plus User Manual

Iden digital multi-service phone
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MOTOROLA
iDEN¨
Digital Multi-Service Phone
i500plus UserÕs Guide

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Summary of Contents for Motorola iDEN i500plus

  • Page 1 MOTOROLA iDEN¨ Digital Multi-Service Phone i500plus UserÕs Guide...

  • Page 2: Patent And Trademark Information

    5490230, 5620242, 5623523, 5655913, 5715240, 5771440, 5854578, 5675281 Additional patents are pending. , Motorola, iDEN, Call Alert, and Message Mail are trademarks or registered trademarks of Motorola, Inc. ¨Reg. U.S. Pat. & Tm. Off. T9 Text Input is a trademark of Tegic Communications.

  • Page 3: Table Of Contents

    CONTENTS Welcome ........1 Optional Features .
  • Page 4 i500plus UserÕs Guide Making Private Calls ......22 Receiving a Private Call ......23 Private/Group Mode Speaker .
  • Page 5 Using the Vehicular Battery Charger ....45 Removing the Vehicular Battery Charger: ... . 45 Desktop Dual-Pocket Charger .
  • Page 6 i500plus UserÕs Guide...

  • Page 7: Welcome

    TTY access. N O T E : This guide describes the features of the i 500 plus as they were set up by Motorola. However, your carrier or your organization may have changed or added features. For more information, check with your carrier or your organization.

  • Page 8: Features Of Your I500Plus

    i500plus UserÕs Guide Features of Your i 500 plus 1. Antenna 2. Earpiece 3. Volume Control Buttons 4. Push-To-Talk (PTT) Button 5. Scroll Keys 500 plus MENU 6. Mode Key 7. Status Light Mode 8. On/Off Key 9. Punctuation pqrs 10.
  • Page 9 Antenna Extend for optimal signal. Earpiece Hold to your ear to hear the other party. Volume Control Press to adjust volume levels in Phone, Buttons Private, and Group modes. Push-To-Talk Transmit a Private or Group Call, or a Call (PTT) Button Alert.

  • Page 10: Attaching And Charging The Battery

    i500plus UserÕs Guide Attaching and Charging the Battery Attaching the Battery Release the lock located at the bottom of the battery door by pressing up on the latch, and remove the door. Insert the battery with the Ò+Ó and Ò-Ó at the top, per the Þgure. Install the battery bottom Þrst, then press down on the battery to secure it.

  • Page 11: Turning On Your I500Plus

    Turning On Your i 500 plus Press the On/Off button until a set of icons appears on your display. Next, a welcome message displays while the i 500 plus connects to your carrierÕs network. The LED indicator on the i 500 plus shows the service state. See Table 2 .

  • Page 12: Activating Keypad Lock

    i500plus UserÕs Guide Activating Keypad Lock N O T E : Before locking your phoneÕs keypad, you may want to read this entire section to learn how to respond to incoming calls, pages, etc. From the Phone Ready screen, simultaneously press .

  • Page 13: Receiving Voice Mail

    ¥ Press under ÒNowÓ. Press under ÒSaveÓ or ÒEraseÓ. Once you have Þnished, press under ÒExitÓ to return to Phone Ready and reactivate the lock. N O T E : If you have disabled the Message Mail NotiÞcation feature, only the not receive the read Now/Later options.

  • Page 14: Display Icons

    i500plus UserÕs Guide Display Icons After you turn on the phone, display icons appear on the screen to inform you of existing conditions. See the following list. The following icons may appear on the display. Signal Strength Indicator Shows the signal strength. Six bars indicate the strongest signal. Calls and messages may not be sent or received when there is no signal.

  • Page 15: About Modes And Menus

    About Modes and Menus Modes and menus are the navigational tools, providing access to the various features of your i500plus. There are four modes: ¥ PhoneÐFor cellular phone calls. See page 11. ¥ PrivateÐfor one-to-one radio calls. See page 22. ¥...

  • Page 16: Selectable Backlight Timer

    i500plus UserÕs Guide Selectable Backlight Timer Your phoneÕs backlight is what illuminates the display when you, for example, Þrst receive or make calls. Through your Programming Menu (*,#,16), you can customize the amount of time that your backlight remains illuminated, either 10, 20, or 30 seconds. See ÒProgramming MenusÓ...

  • Page 17: Making Phone Calls

    MAKING PHONE CALLS In addition to making and receiving phone calls in Phone mode, you can forward calls, use call waiting, put calls on hold, and create and use stored lists. Phone Ready is the main screen. You can place a call by entering the phone number on the keypad. 1.

  • Page 18: Emergency Dial

    i500plus UserÕs Guide Name Search 1. From the Phone Ready screen, select ÒNameÓ. 2. Using the keypad, enter the Þrst letter of the desired name, for example, to search for the name Bob: a. Enter ÒBÓ by pressing b. Press to scroll through all the names starting with ÒBÓ...

  • Page 19: Receiving A Phone Call

    changes to a Ò+Ó. Note: The network translates the Ò+Ó into the appropriate international access code needed to place the call. Enter the international telephone number. Press Receiving a Phone Call ¥ Press one of the following keys: , or .

  • Page 20: Call Forwarding

    i500plus UserÕs Guide Select ÒOkÓ. Press to scroll through the available ring styles. To listen to the selected ring style, press the Volume buttons on the side of the phone. Select ÒOkÓ to select the ring style shown. To leave the ring style unchanged, select ÒCanclÓ. Select ÒExitÓ.

  • Page 21: Conditional Call Forwarding

    Conditional Call Forwarding You may want to forward your calls when your i500plus is: ¥ Busy on another call or the browser (Busy) ¥ Not answered (NoAns) ¥ Outside the service area (NoRch) N O T E : You must turn off Unconditional Call Forwarding before you can set Conditional Call Forwarding options.

  • Page 22: Call Waiting

    i500plus UserÕs Guide Call Waiting Using the Call Waiting feature, you can answer an incoming call when you are on another call. Call Waiting is on unless you turn it off for a particular call. After the alert tone, your display shows the incoming number and asks ÒTake Call?Ó.

  • Page 23: Creating, Editing, And Using Stored Lists

    Creating, Editing, and Using Stored Lists A stored list is a directory of phone numbers and Private IDs and their related names. Stored lists are convenient because you do not have to remember names and numbersÑyou simply scroll through your stored list.
  • Page 24 i500plus UserÕs Guide The next screen brießy displays the remaining number of phone numbers and Private IDs that you can store. Enter the name that you wish to store. Select ÒStoreÓ. See Table 4 for an example of entering a name. Table 4: Entering a Name To store the name ÒTIMÓ: 1.
  • Page 25 Pause Digit Entry When storing a number, you can program your phone so that it will not only dial a number but also pause and enter another series of numbers such as a personal identiÞcation number (PIN) or password. This feature is particularly useful for automated services such as voice mail and banking systems.
  • Page 26 i500plus UserÕs Guide Editing and Erasing Phone List Entries Press Select ÒOkÓ. The ÒEdit EntryÓ screen displays. Do one of the following: ¥ To edit an entry, select ÒOkÓ: (1) At the ÒEdit Entry?Ó screen, press the desired entry appears, then select ÒOkÓ. (2) At the ÒEdit NumberÓ...

  • Page 27: Quickstore Of Phone Numbers

    ¥ To erase an entry: (1) At the ÒEdit Entry?Ó screen, press then select ÒOkÓ. (2) Press select ÒOkÓ. (3) At the ÒErase?Ó screen, select ÒYesÓ. Select ÒExitÓ to close the Private ID List Edit screen. Quickstore of Phone Numbers You can use Quickstore to store the last number that you dialed without having to enter the programming menu.

  • Page 28: Making Private Calls

    i500plus UserÕs Guide MAKING PRIVATE CALLS A Private call is a one-to-one conversation between two people. In Private mode, each i500plus is identiÞed by a name or a number called a Private ID. To make a Private Call: 1. Press until you see ÒPrvt Mode ReadyÓ...

  • Page 29: Receiving A Private Call

    Receiving a Private Call When you receive an incoming Private call, you hear a brief chirp-like tone. Your i500plus automatically switches to Private mode, and the Private ID or the name of the caller displays. 1. Your phone must be idle, that is, not busy in an active call or on the browser.

  • Page 30: Receiving A Call Alert

    i500plus UserÕs Guide Receiving a Call Alert When you receive a Call Alert, you will hear an alert tone and see a message on your display. ¥ To answer the Call Alert, press the PTT button. ¥ To clear the Call Alert without answering it, select ÒClearÓ. ¥...

  • Page 31: Quickstore Of Private Ids

    Quickstore of Private IDs Quickstore allows you to quickly store a received or sent Private ID, without having to enter the programming menu. The ID is added as the last number received or sent in Private mode. From the Private Ready screen, with the Private ID displayed: Select ÒStoreÓ.

  • Page 32: Storing Your Private Id

    i500plus UserÕs Guide Storing Your Private ID To store your Private ID in your i500plus: 1. Press The screen displays the message, Ò2=Own Pvt IDÓ. 2. Select ÒOkÓ. 3. Enter the Private ID provided by your carrier. 4. Select ÒStoreÓ. To view your Private ID at any time after you store it: 1.

  • Page 33: Making Group Calls

    MAKING GROUP CALLS A Group Call allows you to communicate instantly with members of a selected TalkgroupÐa pre-deÞned set of people who share a communication need. Talkgroups appear on your display as numbers or programmed names, such as Talkgrp10 or Sales Team. To make a Group Call: 1.

  • Page 34: Adding And Storing A Talkgroup

    i500plus UserÕs Guide Adding and Storing a Talkgroup To add and store a talkgroup name to your i500plus: Press Select ÒOkÓ. At ÒAdd New Entry?Ó, select ÒOkÓ. At ÒEnter IDÓ, enter the desired talkgroup number and select ÒStoreÓ. At ÒEnter NameÓ, enter a name for the talkgroup and select ÒStoreÓ.

  • Page 35: Using Mail Services

    USING MAIL SERVICES Your i500plus provides the following mail services: ¥ Net Mailª ¥ Voice Mail ¥ Message Mail When you receive a new message, the icon appears and ßashes. ¥ To read your new mail immediately, select ÒNowÓ. ¥ To read your new mail later, select ÒLaterÓ.

  • Page 36: Voice Mail

    i500plus UserÕs Guide 4. The details of the alert type displays. To read the message, select ÒViewÓ. 5. After you read the message, do one of the following: ¥ Select ÒMenuÓ to view a list of actions that you can take for this message, such as reply, delete, save, and so forth.

  • Page 37: Delay Voice Mail Alerts During Phone Call

    Delay Voice Mail Alerts during Phone Call Through your programming menu (*, #, 15) you can delay Voice Mail and Message Mail Alerts so that you are not interrupted by the alert tone while on a call. You can choose the following: ¥...

  • Page 38: Message Mail

    i500plus UserÕs Guide Message Mail Message Mail can be either a numeric page or a text message of up to 140 characters. Your phone can receive and store 16 mail messages at any time. 1. To postpone reading your mail and to clear the display, select ÒLaterÓ.

  • Page 39: Auto Call Back

    Using Mail Services Auto Call Back You can respond to numeric pages and text messages containing a call-back number. To automatically dial a number contained within a Message Mail, press Mail Memory Full If all 16 message registers are full, your phone displays the message ÒMail Waiting, Memory FullÓ.

  • Page 40: Using Your Phone As A Modem

    i500plus UserÕs Guide USING YOUR PHONE AS A MODEM You can use your i500plus as a modem for data transfer from you laptop, handheld device, or desktop computer. This is particularly useful when there is no wired phone line (wall jack) available. You simply attach a data cable to your phone and your computer.

  • Page 41: Programming Menus

    PROGRAMMING MENUS You can customize the settings on your phone using the Programming Menu. 1. Press until you see ÒPrgmÓ on the display. MENU 2. Select ÒPrgmÓ. 3. Select ÒOkÓ. 4. Press to scroll to the desired Programming Menu Option or enter the number of the Option. S H O R T C U T.
  • Page 42 i500plus UserÕs Guide Table 5: Programming Menu Options Press- Keypad Menu Option Number Auto Lock:Off Auto Answer:Off Last Call Timer Display Timer:Off Reset Timer Total Timer 1 Minute Beep:Off Delay Voice-Mail Alerts Selectable Backlight Timer Automatically lock your phone each time it is powered off to prevent unauthorized use.
  • Page 43 Table 5: Programming Menu Options Press- Keypad Menu Option Number Phone/Prvt List Phone List Edit Prvt ID List Edit Talkgrp List Program Area List Program Ringer Volume Set Ring Style Programming Menus Add phone and private numbers in one procedure. See ÒCombined Phone Number and Private ID ListÓ...
  • Page 44 i500plus UserÕs Guide Table 5: Programming Menu Options Press- Keypad Menu Option Number Mail Volume Earpiece Volume Keypad Volume Speaker Volume Spkr Vol Set Tone Silent Group Change Passcode Set Baud Rate (for optional data services) Data Ring Volume (for optional data services) Set the volume of incoming Message Mail, Voice Mail, and...
  • Page 45 Table 5: Programming Menu Options Press- Keypad Menu Option Number Program Data # (for optional data services) IP Address (for optional data services) Reset KBytes Tx/Rx (for optional data services) Lines per Screen (Browser and Mail menu) Language Programming Menus View your circuit data (fax) number.
  • Page 46 i500plus UserÕs Guide N O T E : Important! Do not perform the following shaded menu options unless you are instructed to do so by your carrier. You could damage your phone. In the Browser, do not select the ÒAdvanced Encryption NewÓ...

  • Page 47: About Status Messages

    ABOUT STATUS MESSAGES You may receive status messages under certain conditions. Before contacting your carrier, note the message, numeric code, and the conditions under which it appeared. Table 6 lists and describes the error messages. Table 6: Status Messages Status Messages Number Not in Service The number that you entered is not valid.
  • Page 48 i500plus UserÕs Guide...

  • Page 49: Accessories

    If long term storage is required, store at half capacity. ¥ For optimal battery life, use a Motorola iDEN approved NiMH Charger with your Motorola iDEN NiMH battery. Other chargers may not fully charge your NiMH or may yield a reduced number of charge cycles.

  • Page 50: Travel Chargers

    i500plus UserÕs Guide Travel Chargers Using a Travel Charger, you can charge a battery from an electrical outlet. You can use: ¥ The SPN4474 Standard Travel Charger ¥ The NTN1680 Rapid Travel Charger (110V/220V/240V) with U.S. Plug Adapter Standard Travel Charger Figure 1.

  • Page 51: Vehicular Battery Charger

    Vehicular Battery Charger The NTN8978 Vehicular Battery Charger enables in-vehicle communications by charging the NiMH battery and providing power to your i500plus. The power light (green LED) will light when the Vehicular Battery Charger is receiving power. To cigarette lighter receptacle To i500plus Figure 2.

  • Page 52: Desktop Dual-Pocket Charger

    Charging a battery: Insert the power supplyÕs DC jack plug into the DC jack receptacle on the back of the Charger. Use only with the Motorola rapid charger included with your Desktop Charger package. Plug the power supply end of the power-supply cord into any standard AC outlet.

  • Page 53: Data Operation

    INSERT Figure 4. Adding and Removing a Battery from the Rear Pocket Insert the battery with the Motorola label facing forward and the (+ and -) symbols pointing downward. To remove the battery, pull it forward, then up and out of the Charger.

  • Page 54: Desktop Charger Troubleshooting

    i500plus UserÕs Guide Desktop Charger Troubleshooting If the battery is not charging and you see: A ßashing yellow indicator - ¥ The ßashing yellow LED is used to indicate that the ChargerÕs pocket is in a wait state. ¥ If a battery is in the rear pocket, the rear pocketÕs LED continues to ßash yellow until the battery in the front pocket is more than 90% charged (front pocketÕs LED is solid green).

  • Page 55: Audio Adapter

    Using the Audio Adapter Hold the phone and the Audio Adapter facing you so that you see the Motorola logo on the adapter. Insert the Audio AdapterÕs connector into the i500plus Bottom Accessory Connector. You will hear the connector snap into place.

  • Page 56: Removing The Audio Adapter

    UserÕs Guide Removing the Audio Adapter Press the button on the front of the Audio Adapter. The button displays the Motorola logo. Pull the Audio Adapter from the i500plus.

  • Page 57: Dash Mount Holder

    Dash Mount Holder The NTN9025 Dash Mount Holder provides a convenient holder for your i500plus. The Dash Mount Holder can be installed either horizontally or vertically. Important! Do not place the dash mount holder over the air bag or in the air bag deployment area. For more information, see ÒDo NOT place objects, including both installed and portable wireless equipment, in the area over the air bag or in the air bag deployment area.

  • Page 58: Swivel Belt Clip

    i500plus UserÕs Guide Swivel Belt Clip The NTN8980 Swivel Belt Clip provides a convenient means by which to carry your i500plus with you. Swivel Belt Clip Holder Figure 7. Using the Swivel Belt Clip Using the Swivel Belt Clip Attach the Swivel Belt Clip to your belt. Insert your i500plus into the belt clip holder and attach the holder to the Swivel Belt Clip.

  • Page 59: Hands-Free Car Kit

    Figure 8. Using the Hands-Free Car Kit Using the Hands-Free Car Kit Hold the i500plus with its front toward you. Insert the accessory connector (with the Motorola logo facing you) into the phoneÕs bottom accessory connector until it clicks into place.
  • Page 60 Adjust the speaker volume using the volume control buttons on your i500plus. To remove the i500plus: Push the Motorola logo button on the accessory connector and remove the connector from the phone. N O T E : The i500plus should only be used with a Hands- free Car Kit that has a grey button on the accessory connector.

  • Page 61: Safety And General Information

    0.00024 watts to 0.6 watts. Exposure To Radio Frequency Energy Your Motorola Radio Product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy: ¥...

  • Page 62: Interference To Medical And Personal Electronic Devices

    (2.5 cm) from the body when transmitting. A Motorola plastic carry holder with a belt clip and a leather carry case are available as accessories to this radio product for body-worn use.

  • Page 63: Hearing Aids

    Hearing Aids Some radio products may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.

  • Page 64: Potentially Explosive Atmospheres

    i500plus UserÕs Guide OPERATIONAL WARNINGS W A R N I N G POTENTIALLY EXPLOSIVE ATMOSPHERES Turn off your radio product when you are in any area with a potentially explosive atmosphere, unless it is a radio product type especially qualiÞed for use in such areas (for example, Factory Mutual Approved).

  • Page 65: Damaged Antennas

    OPERATIONAL CAUTIONS C a u t i o n DAMAGED ANTENNAS Do not use any portable radio product that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. BATTERIES All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals.

  • Page 66: Antenna Considerations

    i500plus UserÕs Guide may contain chemicals that could seriously damage the radio product. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying liquids directly on the radio product. Antenna Considerations Use only the supplied or an approved antenna. Unauthorized antennas, modiÞcations, or attachments could impair call quality, damage the radio product, or result in violation of local agency regulations.

  • Page 67: Accessory Safety Information

    Accessory Safety Information IMPORTANT: SAVE THESE ACCESSORY SAFETY INSTRUCTIONS ¥ Before using any battery or battery charger, read all the instructions for and cautionary markings on (1) the battery, (2) the battery charger, which may include a separate wall-mounted power supply or transformer, and (3) the radio product using the battery.
  • Page 68 i500plus UserÕs Guide The cord size is 18AWG for lengths up to 100 feet and 16AWG for lengths up to 150 feet. ¥ Do not operate any battery charger if it has received a sharp blow, has been dropped, or has been damaged in any way; take it to a qualiÞed service technician.

  • Page 69: Warranty Information

    80% of rated capacity, or the battery develops leakage. MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
  • Page 70 UserÕs Guide Unless made in a separate agreement between MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product. MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or...
  • Page 71 Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations. If you Þrst contact the company which sold you the Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service.
  • Page 72 MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and Motorola will pay those costs and damages Þnally awarded against the end user...
  • Page 73 No other use including, without limitation, alteration, modiÞcation, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise or rights in such MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights...

  • Page 74: Limited Warranty

    80% of rated capacity, or the battery develops leakage. MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
  • Page 75 MOTOROLA. Unless made in a separate agreement between MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product. MOTOROLA cannot be responsible in any way for any ancillary...
  • Page 76 MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a patent, and Motorola will pay those costs and damages Þnally awarded against the end user purchaser in any...
  • Page 77 Product or parts as established by MOTOR- OLA. MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software, apparatus or devices not...

  • Page 78: Ownerõs Information

    i500plus UserÕs Guide OWNERÕS INFORMATION Mobile Equipment IdentiÞer (IMEI) _____________________________ Own Phone Number _____________________________ Own Private ID _____________________________ Date Purchased ______________ Sales Representative Telephone Number _______________________ Customer Care Number _______________________...
  • Page 79 OwnerÕs Information...

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