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Conversation Clear Plus
True Wireless stereo earbuds with voice enhancement
Model: ConCPlus1, ConCPlus1-R, ConCPlus1-L, ConCPlus1-C
Instruction manual
Use the search function, the navigation (left) or the following links:
Start
"Product overview"
"Getting started"
"Using the earbuds"
"FAQ/If a problem occurs ..."
"Specifications"
Sonova Consumer Hearing GmbH
Am Labor 1
30900 Wedemark
Germany
www.sennheiser-hearing.com
Version: 01/23 A01
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Table of Contents
Related Manuals for Sennheiser Conversation Clear Plus
Summary of Contents for Sennheiser Conversation Clear Plus
- Page 1 Conversation Clear Plus True Wireless stereo earbuds with voice enhancement Model: ConCPlus1, ConCPlus1-R, ConCPlus1-L, ConCPlus1-C Instruction manual Use the search function, the navigation (left) or the following links: Start “Product overview” “Getting started” “Using the earbuds” “FAQ/If a problem occurs ...”...
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Page 2: Important Safety Instructions
Preventing damage to health and accidents ▷ Protect your hearing from high volume levels. Permanent hearing damage may occur when earbuds are used at high volume levels for long periods of time. Sennheiser earbuds sound exceptionally good at low and medium volume lev- els. ▷... - Page 3 These components can heat up during charging and cause skin irritation. Dispose of defective products with built-in rechargeable batteries at special collection points or return them to your specialist dealer to facilitate recycling. Conversation Clear Plus | 3...
- Page 4 Hearing GmbH or companies commissioned by Sonova Consumer Hearing GmbH and is not processed. Using the “Sennheiser Conversation Clear” app, you can update the firmware of the product free of charge via an Internet connection. If the device on which the app is installed is connected to the Internet,...
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Page 5: Package Contents
Safety guide Online you can find: • this detailed instruction manual and additional information (www.sennheiser-hearing.com/download) • the Sennheiser Conversation Clear app for configuring the ear- buds and for additional functions – Google Play Store: click – Apple App Store: click •... -
Page 6: Product Overview
Marking for the alignment of the ear adapters Charging contacts Built-in rechargeable battery Multi-function button (short and long press/double tap) Status LED Changeable silicone ear adapters Right earbud 6 | Conversation Clear Plus... -
Page 7: Charging Case
Reset button Built-in rechargeable battery for charging the earbuds on the go Charging contacts LED display displays the charging process/charge status of the rechargeable battery of the charging case Type plate Conversation Clear Plus | 7... - Page 8 ... charge status < 10 % 15 sec ... charge status > 10 % lights up green for 15 sec ... charging case is fully charged lights up red ... charging error/battery error (> 35) 8 | Conversation Clear Plus...
- Page 9 < 10 % flashes red ... rechargeable battery is almost quickly empty Notes on acoustic feedback The earbuds play melodies during some events, e.g. when setting the minimum or maximum volume. Conversation Clear Plus | 9...
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Page 10: Getting Started
Therefore, you can choose between ear adapters and ear fins in different sizes. ▷ Test which ear adapter size and which ear fins give you the best sound quality and the best wearing comfort. 10 | Conversation Clear Plus... - Page 11 (> 21). 3. Connecting the earbuds to a Bluetooth device Hold Connect the earbuds to your smartphone via Bluetooth (> 17). Conversation Clear Plus | 11...
- Page 12 To be able to adjust the settings of the earbuds to your individual needs and to fully use all functions of the earbuds, you require the free Sennheiser Conversation Clear app on your smartphone. The Conversation Clear app allows you to adjust the volume, the noise cancellation, and the sound clarity to your liking (>...
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Page 13: Using The Earbuds
LED display on the charging case (> 8). At the end of its operational lifetime, this product with its built-in rechargeable battery must be disposed of separately from normal household waste. You can find more information here: > 41. Conversation Clear Plus | 13... -
Page 14: Charging The Rechargeable Battery Of The Earbuds And The Charging Case
• Clean the contacts on the earbuds and in the charging case (> 34). • Clean the USB-C socket of the charging case. • Charge the rechargeable batteries of the earbuds and the charging case (at least 30 minutes) until the LED display lights up again. 14 | Conversation Clear Plus... - Page 15 This process is called pairing. In addition, you have to establish a connection between the earbuds and the Sennheiser Conversation Clear app (> 18). If operation differs from the steps mentioned, also refer to the instruction manual of the Bluetooth device you are using.
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Page 16: Information On The Bluetooth Wireless Connection
Bluetooth device will be over- written. If you want to re-establish a connection with the overwritten Bluetooth device, you have to pair the earbuds again. Paired and connected Bluetooth device Paired Bluetooth device (currently not connected) 16 | Conversation Clear Plus... - Page 17 Disconnecting the earbuds from a Bluetooth device ▷ Via the menu of your Bluetooth device, disconnect the connection to the earbuds. The earbuds are disconnected from the Bluetooth device. The earbuds then search for other paired devices. Conversation Clear Plus | 17...
- Page 18 To be able to adjust the settings of the earbuds to your individual needs and to fully use all functions of the earbuds, you require the free Sennheiser Conversation Clear app on your smartphone. The earbuds can only be paired with Bluetooth devices when connected to the Conversation Clear app.
- Page 19 Test which ear adapter size gives you the best sound quality and the best wearing comfort. You can choose between 3 different ear adapters in size S, M and L. The ear adapters must fit snugly in the ear canal and com- pletely seal your ears. Conversation Clear Plus | 19...
- Page 20 You can choose between 2 different ear fins in size M and L. The ear fin holds the earbud securely in the back of the ear. If you do not want to use an ear fin, put size S on the earbud. 20 | Conversation Clear Plus...
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Page 21: Inserting The Earbuds Into The Ears
However, if necessary, you can also use the right or left earbud alone. If you insert one earbud into the charging case during use, a short interruption of playback may occur in the other earbud. Conversation Clear Plus | 21... - Page 22 To be able to use the Conversation Clear app, you require a Sennhe- iser account. If you do not have a Sennheiser account, you can create the account during setup. After the initial login to the Conversation Clear app with your Senn- heiser account, the app will guide you through the initial setup of the earbuds.
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Page 23: Switching The Earbuds On
The earbuds do not have to be switched off explicitly. ▷ Insert the earbuds into the charging case and close the lid to switch them off. When the rechargeable batteries of the earbuds are empty, they are being charged (> 14). Conversation Clear Plus | 23... - Page 24 You can also use the multi-function buttons to control the earbuds during a call, regardless of the usage mode (> 25). The controls are only active when the earbuds are properly inserted into the ears. 24 | Conversation Clear Plus...
- Page 25 Short press 1x the stream stream becomes becomes quieter louder Communication Press for 2 sec Relax mode mode Hold Starts/pauses Activates the playback or deac- Double tap voice assistant tivates the voice Tap 2x assistant Conversation Clear Plus | 25...
- Page 26 Stream mode, you can only adjust the volume of the stream via your connected Bluetooth device. Via the earbuds and the Conversation Clear app, you simply adjust the ratio of music and ambient volume. 26 | Conversation Clear Plus...
- Page 27 Conversations sound particu- larly clear and distinct. This allows you to hear e.g. announcements in the train or aircraft or to have short conversations. Conversation Clear Plus | 27...
- Page 28 ▷ Open the Conversation Clear app. ▷ Select the Communication mode. ▷ Adjust the desired value for the speech volume. To deactivate the Communication mode: ▷ Start music playback or activate the Relax mode. 28 | Conversation Clear Plus...
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Page 29: Using The Voice Assistant/Voice Dialing
Deactivates the voice assistant earbud Using the Smart Pause function The earbuds automatically detect whether they are worn in the ear or removed from the ear. Music playback pauses when you take both earbuds out of your ears. Conversation Clear Plus | 29... -
Page 30: Controlling Music Playback
Audio Stream mode, you can only adjust the volume of the stream via your connected Bluetooth device. Via the earbuds and the Conversation Clear app, you simply adjust the ratio of music and ambient volume. 30 | Conversation Clear Plus... - Page 31 Double tap In case of an incoming call: Accepts a call During a call: Ends a call Press for During a call: 2 sec Ends a call In case of an incoming call: Rejects a call Conversation Clear Plus | 31...
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Page 32: Displaying The Battery Charge Status
... Charge status < 10 % 15 sec ... charge status > 10 % lights up green for 15 sec ... charging case is fully charged lights up red ... charging error/battery error (> 35) 32 | Conversation Clear Plus... - Page 33 The earbuds are magnetically pulled into the charging compart- ments. ▷ Close the lid of the charging case. Conversation Clear Plus | 33...
- Page 34 If the earbuds have gotten wet: ▷ Remove the ear adapters and dry the earbuds and ear adapters with a dry cloth. If necessary, let the earbuds and ear adapters dry at room temperature for approx. 12 hours. 34 | Conversation Clear Plus...
- Page 35 Do not return a product with a defective battery to your dealer or Sonova Consumer Hearing partner unless requested to do so. To find a partner in your country search at www.sennheiser-hearing.com/ service-support. At the end of its operational lifetime, this product with its built-in rechargeable battery must be disposed of separately from normal household waste.
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Page 36: Installing Firmware Updates
Care and maintenance of the earbuds/charging case Installing firmware updates Firmware updates can be downloaded free of charge from the Inter- net using the Sennheiser Conversation Clear app. ▷ Before updating, you have to insert the earbuds into the charging case. - Page 37 4. Contact your Sonova Consumer Hearing partner to solve the problem (> 37). Current list of frequently asked questions (FAQ) Visit the Conversation Clear Plus-Produktseite at www.sennheiser-hearing.com/conversationclearplus There you will find a current list of frequently asked questions (FAQ) and suggested solutions.
- Page 38 If the function of the charging case is disturbed, perform a reset. ▷ Briefly press the Reset button next to the USB socket. To do so, use a paper clip, for example. The charging case is automatically restarted (reset). 38 | Conversation Clear Plus...
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Page 39: Specifications
(IPX4) earbuds Weight earbuds: approx. 6 g each charging case: approx. 55 g both earbuds and charging case: 58 g Required app Sennheiser Conversation Clear, supports Android and iOS, free Sennheiser account required Conversation Clear Plus | 39... - Page 40 Bluetooth Version Bluetooth 4.2 compatible, class 1 Transmission frequency 2,400 MHz to 2483.5 MHz Modulation GFSK, π/4 DQPSK, 8DPSK Profiles A2DP, HFP Output power 10 mW (max) Codec Device name ConCPlus1 Number of active connections 40 | Conversation Clear Plus...
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Page 41: Manufacturer Declarations
Recycle electrical and electronic equipment and batteries/recharge- able batteries at the end of their operational lifetime in order to make contained recyclable materials usable and to avoid littering the envi- ronment. Conversation Clear Plus | 41... - Page 42 Bluetooth SIG, Inc. and any use of such marks by Sonova Consumer Hearing GmbH is under license. Other product and company names mentioned in the user documen- tation may be the trademarks or registered trademarks of their respective holders. 42 | Conversation Clear Plus...