Troubleshooting - Coby MP-C654 Instruction Manual

If you have a problem with this device, please read the
troubleshooting guide below and check our website
at www.cobyusa.com for Frequently Asked Questions
(FAQs) and firmware updates. If these resources do not
resolve the problem, please contact Technical Support.
Address COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email
techsupport@cobyusa.com
Web
www.cobyusa.com
Phone
800-727-3592:
718-416-3197:
The player does not turn on.
Ensure that the player has been charged.

Ensure that the Hold switch is disengaged.

Try resetting your player (use a pin to press the

Reset button located on the rear of the player).
The buttons do not work.
Ensure that the player has been charged.

Ensure that the Hold switch is disengaged.

I cannot transfer files to the player.
Page 0

TROUBLESHOOTING

Weekdays 8:00AM–11:00PM EST
Weekends 9:00AM–5:30PM EST
Weekdays 8:00AM–5:30PM EST
Coby Electronics Corporation