Mercedes-Benz GLE Coupe 2023 Operator's Manual page 350

348 Breakdown assistance
To install the front towing eye: For cover 1,
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use a tool (e.g. a screwdriver) to pry off the
cover on recess 2 by moving it upward.
To install the rear towing eye: press the mark
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1
on cover inward and remove.
Screw in the towing eye clockwise at least
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seven revolutions as far as it will go and
tighten it. If the towing eye cannot be screwed
in as described above, this may be because
the thread is dirty. The towing operation can-
not be performed.
Vehicles with a trailer hitch: vehicles with a trailer
hitch do not have a rear bracket for the towing
eye. Fasten the tow bar to the trailer hitch.
After removing the towing eye, snap cover
#
at the front or rear into the bumper.
* NOTE Damage to the vehicle due to incor-
rect use of the towing eye or trailer hitch
When a towing eye or trailer hitch is used to
recover a vehicle, the vehicle may be damaged
in the process.
Only use the towing eye or trailer hitch to
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tow away or tow start the vehicle.
Do not use the towing eye or trailer hitch
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to tow the vehicle during recovery.
Tow-starting the vehicle
Vehicles with automatic transmission
* NOTE Damage to the automatic transmis-
sion due to tow starting
The automatic transmission may be damaged
in the process of tow starting vehicles with
automatic transmission.
1