Mercedes-Benz GLE Coupe 2023 Operator's Manual page 347

Towing away the vehicle with both axles on the
ground
Observe the notes on the permitted towing
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methods ( page 343).
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Make sure that the battery is connected and
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charged.
A discharged battery has the following effects:
the vehicle cannot be switched on
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the electric parking brake cannot be released
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or applied
the transmission cannot be shifted to position
R
i or j
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If the transmission cannot be shifted to posi-
tion i, or the multifunction display in the
instrument cluster does not show anything,
the vehicle must be transported away
( page 346). A towing vehicle with lifting
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equipment is required for vehicle transporta-
tion.
* NOTE Damage due to towing away at
excessively high speeds or over long dis-
tances
The drivetrain could be damaged when towing
at excessively high speeds or over long distan-
ces.
A towing speed of 30 mph (50 km/h)
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must not be exceeded.
A towing distance of 30 miles (50 km)
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must not be exceeded.
& WARNING Risk of accident when towing a
vehicle which is too heavy
If the vehicle to be tow-started or towed away
is heavier than the permissible gross mass of
your vehicle, the following situations can
occur:
The towing eye may become detached.
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The vehicle/trailer combination may
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swerve or rollover.
Before tow-starting or towing away,
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check if the vehicle to be tow-started or
Breakdown assistance 345
towed away exceeds the permissible
gross mass.
Information on the gross vehicle weight rating
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of the vehicle can be found on the vehicle
identification plate ( page 388).
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Do not open the driver's door or front
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passenger door as the transmission may oth-
erwise shift to position j automatically.
Install the towing eye ( page 347).
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Fasten the towing device.
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* NOTE Damage due to incorrect connec-
tion of the tow bar
Only connect the tow rope or tow bar to
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the towing eyes.
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You can also attach the tow bar to the trailer
hitch.
Deactivate the automatic locking mechanism
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( page 78).
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Do not activate the HOLD function.
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Deactivate the tow-away alarm (
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page 94).