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If you have a problem with this device, please read the troubleshooting
guide below and check our website at www.cobyusa.com for Frequently
Asked Questions (FAQs) and firmware updates. If these resources do
not resolve the problem, please contact Technical Support.
COBY Electronics Technical Support
Address:
56-65 Rust St.
Maspeth, NY 11378
Hours:
Monday to Friday, 8:30 AM–11:00 PM EST
Saturday to Sunday, 9:00 AM–11:00 PM EST
Phone:
800-681-2629 or 718-416-3197
Email:
techsupport@cobyusa.com
Web:
www.cobyusa.com
There is no power to the device.
Ensure that the power cord is securely connected to the unit and the
proper wall outlet.
Ensure that the voltage selector has been set properly (110V or
220V).
The device does not play.
Moisture may have condensed inside the player. Remove the
disc and leave the player on for 1-2 hours and then try again.
There is no sound.
Ensure that the speaker connections are secure and correct.
Try adjusting the volume.
Ensure that the player is in the proper mode (CD, Aux, Radio).
Ensure that headphones are not connected to the unit.
www.cobyusa.com
TROUBLESHOOTING
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