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Acer X25 Lifecycle Extension Manual
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Acer X25 Lifecycle Extension Manual

24.5" lcd monitor
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24.5" LCD Monitor
ACER X25
Service
Service
Service
Acer Monitor X25
LIFECYCLE EXTENSION
GUIDE
1

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Summary of Contents for Acer X25

  • Page 1 24.5" LCD Monitor ACER X25 Service Service Service Acer Monitor X25 LIFECYCLE EXTENSION GUIDE...

  • Page 2: Table Of Contents

    Contents Important Safety Notice............................ 3 1. Exploded view diagram with list of items ...................... 4 2. Mechanical Instruction ..........................5 3. Firmware Upgrade Process ........................21 4. FRU (Field Replaceable Unit) List ......................51 5. Trouble shooting instructions ........................56...

  • Page 3: Important Safety Notice

    Important Safety Notice Proper service and repair is important to the safe, reliable operation of all ACER Company Equipment. The service procedures recommended by ACER and described in this service manual are effective methods of performing service operations. Some of these service operations require the use of tools specially designed for the purpose.

  • Page 4: Exploded View Diagram With List Of Items

    1. Exploded view diagram with list of items Item Description TPV Part No. ACER Part No. LIGHT SENSOR BOARD LSPCPQA1 #N/A PANEL 750GBU25030UAJN000 #N/A MIDDLE_FRAME Q34G8549AEM06S0100 #N/A LED BOARD LEPCLQA3 55.TK5M2.003 OPTION BOARD PTPCPQC3 #N/A MAIN BOARD CBPCPGQC1Q1 #N/A USB BOARD USBPQC0 55.TK5M2.006...

  • Page 5: Mechanical Instruction

    2. Mechanical Instruction Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed. Tool Description: − Screwdriver (Phillip-head, Hexagonal head) −...
  • Page 6 2.1 Disassembly Procedures: S1. Remove the STAND-BASE ASS’Y and unscrew the screw on rear cover.
  • Page 7 S2. Remove the rear cover. Use a tool (like picture using) to open all latches. (Be careful the position of the key board.) S3. Disconnect the cables.
  • Page 8 Disconnect the pins, remove the Key board. Remove the LED MODULES. Use a tool (like picture using) to open all latches. Note: The TPV No. of the tool: BHT 07 5 The figure of the tool: Push outward each hook (red circle in picture) on the light bar with the end of the tool (red circle in picture)
  • Page 10 S5. Tear up all tapes. S6. Disconnect all of the cables as below. S7. Remove the screws to remove the middle frame and the panel.
  • Page 12 S8. Remove the screws to remove the boards. Disconnect all of the cables...
  • Page 13 S9. Remove the screws to remove the main board and the G-sync board.
  • Page 14 2.2 Assembly Procedures: S1. Prepare a Main board and a G-sync board. Assemble as below S2 Connect the main board and the USB board. Prepare the mainframe. Assemble as below.
  • Page 15 S3. Prepare a LED board, a Light Sensor board, a DECO bezel and the middle frame. Assemble as below.
  • Page 16 S4. Prepare the panel assemble as below picture.
  • Page 17 S5. Connect the pins as below picture. Assemble the Option board and the speakers. S6. Paste the tapes. S7. Prepare a key board, LED MODULES and rear cover to assemble it.
  • Page 19 S8. Connect the pins and assemble it.
  • Page 20 S9. Prepare a STAND-BASE ASSY to assemble it.

  • Page 21: Firmware Upgrade Process

    3. Firmware Upgrade Process FPGA Upgrade Process 1. Materials list and connectio（Intel Altera FPGA--- The software has been updated out of the factory） Power cable Power cable Debug Port USB cable Blaster ISP JIG: USB Conversion Board:PTPCPQC4 usb-blaster（driver） usb-blaster software 16.0 Intel Altera FPGA FW Update connection mode, The red box is shown below.
  • Page 22 USB-BASTE TOOL Conversion Board: PTPCPQC4 Conversion Cable:395GH20026DM007000 1.1 G-SYNC module FW update This chapter describes how to flash Bitstream, Bitmaps Files (.bin),OSD control FW(.elf) and Panel profiles into G- SYNC module. 1.2 Required Hardware  G-SYNC monitor with power supply ...
  • Page 23 The software must install it to C disk, the path: C:\altera\16.0 older.
  • Page 24 1.4 Flash Bitstream (if necessary) 1.4.1.Install USB Blaster driver.:...
  • Page 26 1.4.2 If the driver install OK will appear this information： 1.4.3 Run Quartus Prime 16.0 Programmer, Click to set up the online device in numerical order as shown below...
  • Page 28 1.4.4 Click on the following figure to open the file to be burned...
  • Page 30 1.4.5 According to the figure below, the digital sequence began to burn FPGA...
  • Page 32 For PUC FW upgrade： 1. Materials list and connection(The software has been updated out of the factory) cable Power Power cable Debug Port ISP JIG:MSP430 Conversion Board:PTPCPQC4 Conversion Board:PTPCPQC4 Conversion CABLE:395GH20026DM007000 MSP430 tool PUC FW Update connection mode, The red box is shown below.
  • Page 33 Purchase MSP430 TOOL the contact way: Beijing zhongguancun trade electronics co., LTD., Contact person: Li Shaolin, Contact phone number: 13621123062, Product drive default is VCP, before buying, please ask them to upgrade to the CDC version. 2.Install driver When insert the msp430 tool to PC, you need to install the driver. we suggest use windows 10 64bit 3.
  • Page 34 3.1.6 Selecting the correct micro-controller Select the Group ”MSP430G5xx”, and the device (right underneath)”MSP430G5308.the voltage setting to 3.2v. 3.1.7 Selecting the correct communication protocol Click on the “setup->connection/device reset” menu, and the following popup should come up:...
  • Page 35 After install the driver, device manager will display this , software COM port need setting same with device manager, choose COM11，this moment the LED lamp will lighting with red and green. Make sure that the “Spy Bi Wire” communication with Target Devices is selected(and not “JTAG”). All other options should already be correct.
  • Page 36 If the driver don’t install ok, will display this message , click DriverInstaller.exe install the driver of MSP430-CDC. If this is newly purchased, or after install the driver reminder the following information, need to upgrade it to CDC driver, please contact fixture manufacturers and let them provide solutions.
  • Page 37 3.1.8 Selecting the code file Now click the “Open code file” button, and browse to the “Acer_buttonKey.txt” file and select it. The window should now look like this: Guarantee the type of IC is same with TOOL setting, click “AUTO PROG” button to update.
  • Page 38 3.1.9 Software version confirmation Go to the factory menu to confirm the PUC version, At present the latest 0.103, It is not this version(0.103) that needs to be updated.
  • Page 39 For EUC KEY FW upgrade： 1、Materials list and connectio(The software has been updated out of the factory) Power cable Power cable Debug Port USB cable Conversion Board:PTPCPQC4 ISP JIG:MSP430 Conversion Board:PTPCPQC4 Conversion CABLE:395GH20026DM007000 MSP430 tool EUC KEY FW Update connection mode, The red box is shown below. 1.1.1 Starting the Software and Flashing the New Code Double click the shortcut to the “Lite FET-Pro430 Elprotronic”...
  • Page 40 1.1.2 Selecting the code file Now click the “Open code file” button, and browse to the “Acer_buttonKey.txt” file and select it. The window should now look like this...
  • Page 41 1.1.3 Flash the code Now click the “AUTO PROG” Button. After finished, the screen should look like this: In the process of burning LED lamp will flashing red and green across When you need writing other machine, only need connect ok and press “space key” it will automatic update the FW don’t need close the software.
  • Page 42 If appear this error, please to update the version of software: Tool software update steps.
  • Page 43 After tool software update success will appear this message; Note: How to remove the tool...
  • Page 44 For G-Sync FW upgrade： 1. Materials list and connection Power cable Power cable Debug Port Usb cable ISP JIG: ARM-USB-TINY-H Conversion Board:PTPCPQC4 nvcygwin Conversion Board:PTPCPQC4 Conversion CABLE:395GH20026DM007000 ARM-USB-TINY-H USB 2.0 cable: 389G017553500H G-Sync FW Update connection mode, The red box is shown below.
  • Page 45 Purchase ARM-USB-TINY-H TOOL the company's contact way: fujian fuzhou xi chong automation co., LTD., Contact person: Hang.Xia Contact phone number: 15059972837 1.1.1 Install driver When insert the msp430 tool to PC, you need to install the driver. we suggest use windows 10 64bit 1.1.2 Nvcygwin FW update Run install.cmd, The installation path C:\nvcygwin（Setup copy runs on Disk C）...
  • Page 47 1.1.5 Go to device Manager to confirm that the installation is complete. (In the red box below)
  • Page 48 1.1.6 Obtain the FW compressed file of the machine to be burned, After unzipping execute the inside of the folder NVidia_GSync_R4_FwUpdateTool.exe To verify Checksum, press "Update F/W" to burn it...
  • Page 49 When the burn is complete, PASS is displayed Matters needing attention Please disconnect the interface after the power is cut off, otherwise the TOOL will be damaged. 1.1.7 After writing need to do factory reset and enter factory menu to check the FW version. Press the key button 332211 to enter the factory menu;...
  • Page 50 OSD FW Version:...

  • Page 51: Fru (Field Replaceable Unit) List

    NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional ACER office on how to return it. Picture Description TPV Part No.
  • Page 52 LED BOARD LEPCLQA3 55.TK5M2.003 LED MODULE 369GAADW031HTK 55.TK5M2.008 PCDMX27R1 LED MODULE 369GAADW032HTK PCDMX25M1 LED MODULE 369GAADW033HTK 55.TK5M2.009 PCDMX27L1 PANEL 750GBU25030UAJN000 PS SP 2.5W 63x22x20 BOX 378G0025689CLA 23.TCCM2.001 W50 94V1 4 R PS SP 2.5W 63x22x20 BOX 378G0025689CRA 23.TCCM2.002 W50 94V1 4 R HDMI2.0 CABLE 389G1848GAAFHH2000 50.TDFM2.001...
  • Page 53 DP CABLE 1800 389G1878CAAFDD1400 USB 3.0 CABLE 389G0175M02ALG 50.T28M2.003 1800 AC POWER CORD 089G614A18N-IS 27.LNY0B.004 1800 for China C5 FFC CABLE 10PIN TO 10PIN 500(MB 395G176A0107100000 TO IR) FFC CABLE 15Pin to 15Pin 220 395G176A0155040000 0.5mm(MB TO OPTION BOARD) FFC CABLE 30Pin to 30Pin 80 395G176M0305790000 0.5mm(MB TO...
  • Page 54 HARNESS 8pin to 4pin+4 pin 395GH20008DM057000 250/650(MB TO LED) HARNESS 6Pin to 6Pin 620(MB TO 395GK20006DM048000 KEY) COAXIAL CABLE 51Pin to 51Pin 395GLM5151D606COA 400(MB TO PANEL) HARNESS 4pin to 2pin+2pin 620 / 395GS20004WM153000 270(MB TO SPK) BEZEL ASSY 705GQZCS034862 MIDDLE_FRAME Q34G8549AEM06S0100 REAR_COVER Q34G9919AEM01L0130...
  • Page 55 KEY_FUNCTION Q33G1800AEM01L0100 stand-base ass'y Q37G101101700000FH MAINFRAME Q15G468410110100YM...

  • Page 56: Trouble Shooting Instructions

    5. Trouble shooting instructions...