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VISUAL INDICATORS
GRP260X Line key LEDs provide visual indications of the monitored extension by changing the
LED colors and the icon status. The following table shows the BLF indicator status in different
scenarios, it requires the monitored extension to enable the BLF feature on BroadWorks server:
Monitored Extension Behavior
Idle
Dialing
Ringing
Busy
During a Call
Call Park
DIRECTED CALL PICKUP
Directed call pickup feature allows the GRP260X phone system to be able to answer the calls to
the monitored users. This feature is very useful for the attendant to help the specified callees to
answer the call if the callees are not available to answer it.
For the BroadWorks system, it requires to dial the specified prefix ahead of the monitored extension
to direct to pick up the call. Thus, the end user has to configure the prefix for GRP260X to implement
this feature.
The following screenshot shows the *123 is configured as the prefix under Account X > Advanced
Settings:
After completing the configuration, when the monitored user's indicator is blinking red, namely there
is an incoming call, the GRP260X phones user may press the "Busy Lamp Field" VPK/MPK button
to answer the call for the monitored user.
Table 1: Indicator Status
BLF Indicator Status
(LINE Keys/MPKs on Phone Body)
Solid Green
Fast Blinking Green
Fast Blinking Red
Fast Blinking Red
Solid Red
Slow Blinking Red
Figure 8: Configure BLF Call Pickup Prefix
GRP260X BroadWorks SCA Guide
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