Samsung WA14A8377G Series User Manual
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Samsung WA14A8377G Series User Manual

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Washing Machine
User manual
WA14A8377G*
Untitled-10 1
2021-09-29
5:24:56

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Summary of Contents for Samsung WA14A8377G Series

  • Page 1 Washing Machine User manual WA14A8377G* Untitled-10 1 2021-09-29 5:24:56...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Installation What’s included Installation requirements Step-by-step installation Before you start Detergent guidelines Smart Check Laundry guidelines...
  • Page 3 Specification Specification sheet English 3 Untitled-10 3 2021-09-29 5:24:56...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 5: Important Safety Precautions

    Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

  • Page 6: Critical Installation Warnings

    Safety information 6. For washing machines having ventilation openings in the base, the installation instructions shall state that the openings must not be obstructed by a carpet. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.

  • Page 7: Installation Cautions

    • Ensure that the power voltage, frequency, and current are the same as those of the product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly. Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

  • Page 8: Critical Usage Warnings

    • Failure to do so may result in electric shock, fire, problems with the product, or injury. • In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from doing it.

  • Page 9: Usage Cautions

    The product you have purchased is designed for domestic use only. Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.

  • Page 10: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Drain hose 02 Hose guide...

  • Page 11: Installation Requirements

    NOTE • Lid: Make sure to keep the lid closed while the washing machine is operating. • Filter: This collects lint that builds up from the laundry being washed. • Levelling feet: Adjust the feet to level the washing machine on a flat floor. Installation requirements Electrical supply and grounding WARNING...

  • Page 12: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) •...
  • Page 13 STEP 2 Levelling your washing machine See if the washing machine is level by checking the position of the tub: 1. Slide the washing machine into position. 2. Open the lid of the washing machine, and pour the water into the tub to just below the pulsator level. 3.
  • Page 14 Installation STEP 3 Connect the water hose Connect the water hose to the water tap. 1. Remove the adaptor (A) from the water hose (B). 2. Use a Phillips screwdriver to loosen four screws on the adaptor. 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).
  • Page 15 6. While holding down part (D), connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound. 7. Connect the other end of the water hose to the inlet valve on the back of the washing machine. Turn the hose clockwise to tighten.
  • Page 16 Installation WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high- pressure hose.
  • Page 17 STEP 4 Position the drain hose General type 1. Press and hold down the joint ring, and insert it into the drain hose. 2. Insert the drain hose into the drain outlet. Make sure to connect them firmly using the joint ring. The drain hose is extensible.
  • Page 18 Installation 2. Connect the other end of the drain hose to a standpipe or basin that is positioned 90-100 cm (*) from the floor. WARNING Make sure the end of the drain hose is not submerged by water. Otherwise, the washing machine may suffer serious damage.
  • Page 19 “Levelling your washing machine” section on page 13 for instructions. STEP 7 Calibration Mode Your Samsung washing machine detects the laundry weight automatically. For more accurate weight detection, please run Calibration Mode after the installation. To run Calibration Mode, follow these steps: 1.

  • Page 20: Before You Start

    Before you start Detergent guidelines The washing machine provides a two-compartment dispenser for detergent and fabric softener. The bleach compartment is located on the left side of the tub. • Softener compartment (A): Add a recommended amount of fabric softener into the softener compartment.
  • Page 21 To apply detergents 1. Open the door. 2. Locate the detergent drawer, and slide it open. 3. Apply detergent (liquid or powder) into the detergent compartment. NOTE • Do not exceed the max line on the Bubble Kit (A) when you put detergent (liquid or powder) into the detergent compartment.

  • Page 22: Smart Check

    Before you start Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimised for Galaxy & iPhone series (applicable models only).

  • Page 23: Laundry Guidelines

    Laundry guidelines Checkpoints • Check for stains or dirt. Apply a little detergent to a white towel. Rub the white towel and the dirty clothes together to transfer the dirt or colour to the white towel. • Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with detergent. •...
  • Page 24 Before you start STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • Colour: Separate whites from colours. • Size: Mixing different-sized items together in the tub improves the washing performance. •...
  • Page 25 STEP 3 Use a laundry net or wash certain items separately • Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items. • Cashmilon, large volume garments, and lightweight clothes (lace-decorated clothes, lingerie, nylon stocking, and synthetic fabrics) may float on water during washing and cause problems to the machine.
  • Page 26 Before you start STEP 4 Prewash (if necessary) • To remove stains and dirt on collars, sleeves, hems, and pockets, apply detergent lightly and brush off. • Use powder or liquid detergents. Do not use soap, as this may remain on the tub after washing. •...
  • Page 27 STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines. CAUTION •...

  • Page 28: Operations

    Operations Control panel 01 Cycle Selector Turn the dial to select a cycle. Displays the current cycle information and estimated time remaining, or 02 Display an information code if the washing machine needs to be checked. 03 Water Level Press to change the water level manually. Press to adjust the wash time between 9 to 50 minutes or press and hold 04 Wash Time to start wash cycle only.

  • Page 29: Simple Steps To Start

    Simple steps to start 1. Press Power to turn on the washing machine. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings (water level, wash time, rinse count, and/or spinning speed) as necessary. 4. To add an option such as Delay End, press the corresponding button. 5.

  • Page 30: Auto Cycles

    Operations Auto cycles Max load Cycle Description (kg) • For most fabrics including cottons, linens, and soiled COTTON items. HEAVY DUTY+ • For sturdy, colourfast fabrics and heavily soiled items. • Select this to wash effectively with a minimum amount of water.
  • Page 31 Max load Cycle Description (kg) • Heats the supplied water up to a custom temperature of 60 °C and uses the water to clean heavily soiled or stubborn items in an effective way. • The washing machine heats water in this cycle to wash, and the optimal load is below 5 kg.

  • Page 32: Special Features

    Operations Special features Child Lock The Child Lock function locks the washing machine door to prevent children from climbing into and suffocating inside the tub. Activating the Child Lock function Press and hold Water Level and Wash Time simultaneously for approximately 3 seconds. •...
  • Page 33 Deactivating the Child Lock function Press and hold both Water Level and Wash Time simultaneously for approximately 3 seconds. • When you deactivate the Child Lock function, the Child Lock indicator is turned off. • The Child Lock function prevents children or the infirm from accidently operating the washing machine and injuring themselves.
  • Page 34 Operations Speed Spray Use this function to shorten the wash cycle while saving energy and water consumption. This function is only available in the NORMAL cycle. 1. Press Power to turn on the washing machine. 2. Turn the Cycle Selector to NORMAL. 3.

  • Page 35: Smartthings

    • This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “SmartThings”. Download and install the app on your device.

  • Page 36: Open Source Announcement

    Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

  • Page 37: Maintenance

    Maintenance Cleaning Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Exterior • Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. • Clean the control panel with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panels.
  • Page 38 Maintenance Tub clean reminder • The TUB CLEAN indicator reminds you of cleaning the tub when necessary. If you happen to see the indicator blinking after washing is complete, remove the laundry and run the TUB CLEAN cycle. • You can ignore this reminder and continue to run cycles normally because this is not a system failure. However, the reminder remains active for 6 consecutive cycles immediately after each cycle is complete.
  • Page 39 Filter 1. Press down the upper area of the filter case to remove. 2. Unlock the cover, and clean the filter with running water and a brush. English 39 Untitled-10 39 2021-09-29 5:25:01...
  • Page 40 Maintenance 3. When cleaning is complete, close the cover and reinsert the filter case to the original position. You will hear a clicking sound when the filter case fits in. Mesh filter 1. Use pliers to pull out the mesh filter from inside the water inlet as shown.
  • Page 41 Detergent drawer 1. Fully pull out the detergent drawer. 2. To remove, pull the detergent drawer while pushing the ends of each side. 3. Remove the Bubble Kit (A) from the compartments. Rinse the Bubble Kit (A) and the drawer in warm water and clean with a soft brush.
  • Page 42 Maintenance 5. Return the Bubble Kit (A) to the detergent compartment. Replace the drawer by placing the drawer rail (A) on the compartment rail (B) while tilting the drawer downward. 6. Fully push the drawer back to close. English Untitled-10 42 2021-09-29 5:25:02...

  • Page 43: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure you use rated power for the product. Does not turn on. • Make sure the power cord is completely plugged in. •...
  • Page 44 Troubleshooting Problem Action • Make sure the washing machine is set on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine. • Make sure the washing machine is not contacting any other object. •...
  • Page 45 Problem Action • Fully open both water taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct water taps. Flush water lines. • Disconnect the hoses and clean the screens. The hose filter screens may be clogged.
  • Page 46 • Excessive suds collect in recesses and can cause foul odours. Has odours. • Run cleansing cycles to sanitise periodically. • Dry the washing machine interior after a cycle has finished. If a problem persists, contact a local Samsung service centre. English Untitled-10 46 2021-09-29...

  • Page 47: Information Codes

    Information codes If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions. Code Action The Water Level sensor is not working properly. • Check Water Level Sensor wire harness. •...
  • Page 48 Power button is inoperative during this time. Water is overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. When position of the clutch can't be detected. • If the information code remains, contact a customer service centre.
  • Page 49 “Ub” check message will be shown in the display. If any information code keeps appearing on the screen, contact a local Samsung service centre. English 49 Untitled-10 49...
  • Page 50 Specification Specification sheet Top loading washing machine Type WA14A8377G* Maximum washing capacity (kg) 14.0 AC 220-240V / Power consumption Washing and heating 1400-1650 50 Hz Dimensions (mm) W700 x D748 x H1131 Net weight (kg) 61.0 Water pressure (MPa (kg·f/cm 0.05 - 0.78 (0.5 - 8.0) Spin speed (rpm) NOTE...
  • Page 51 Memo Untitled-10 51 2021-09-29 5:25:03...
  • Page 52 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www.samsung.com/au/support NEW ZEALAND 0800 726 786 www.samsung.com/nz/support DC68-04153E-00 Untitled-10 52 2021-09-29 5:25:03...

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