Red Light Shines Inside The Printer; Product Stops Printing Unexpectedly; Forgot The Administrator Password; Software Installation Problems - Epson SureColor T7770D Series User Manual

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Red Light Shines Inside the Printer

The red light always shines inside the printer. This is normal.
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Product Stops Printing Unexpectedly

If your product stops printing unexpectedly, try these solutions:
• Make sure the power cable is securely connected.
• Check the messages on the control panel. If an error has occurred, follow the instructions on the
screen to clear the error.
• If an error occurs during printing, the print queue enters Pause status and stops printing. Do one of the
following to check the status of the print queue:
• In Windows, double-click the printer icon in the Devices and Printers, Printers, or Printers and
Faxes folder; if printing is paused, open the Printer menu and clear the Pause check box.
• On a Mac, select System Preferences > Printers & Scanners or Print & Fax > Open Print
Queue > from the Apple menu. Double-click the icon for any printer that is Paused and click
Resume Printer.
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Forgot the Administrator Password

The preset value for the administrator password is the product serial number. Check the label on the
back of the product to locate the serial number. We recommend that you change the preset password as
soon as possible to prevent unauthorized access.
If you forgot the administrator password you created during network setup, contact Epson for support.
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Software Installation Problems

If you have problems while installing your product software, try these solutions:
• Make sure your product is turned on and any necessary cables are securely connected at both ends.
Also make sure your system meets the requirements for your operating system. If you still have
problems installing software, contact your system administrator.
Solving Printer Problems
Solving Printer Problems
Solving Printer Problems
Solving Printer Problems
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