If You Think You Need Service; Nothing Comes Close To A Cobra - Cobra 2-Way Radio Operating Instructions Manual

The Cobra® line of quality products
also includes:
• Citizens Band Radios
• microTALK® Radios
• Radar/Laser Detectors
• GPS
• SafetyAlert®
Traffic Warning Systems
• Accessories
• HighGear™ Accessories

Nothing comes close to a Cobra

Cobra® Electronics Corporation
6500 West Cortland Street
Chicago, IL 60707 USA

If You Think You Need Service

Technical assistance is also available on-line in the Frequently Asked Questions (FAQ) section at
If you think you need service call 773.889.3087
"If your product should require factory service please call Cobra® first before sending your
unit in. This will ensure the fastest turn-around time on your repair."
You may be asked to send your unit to the Cobra® factory. It will be necessary to furnish the
following in order to have the product serviced and returned.
1. For Warranty Repair include some form of proof-of-purchase, such as a mechanical reproduction
or carbon of a sales receipt. If you send the original receipt it cannot be returned.
2. Send the entire product.
3. Enclose a description of what is happening with the unit. Include a typed or clearly printed name
and address of where the unit is to be returned.
4. Pack unit securely to prevent damage in transit. If possible, use the original packing material.
5. Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or First
Class Mail to avoid loss in transit to: Cobra® Factory Service, Cobra® Electronics Corporation,
6500 West Cortland Street, Chicago, IL 60707 USA.
6. If the unit is in warranty, upon receipt of your unit it will either be repaired or exchanged
depending on the model. Please allow approximately 3 to 4 weeks before contacting us for
status. If the unit is out of warranty a letter will automatically be sent informing you of the
™
repair charge or replacement charge. If you have any questions, please call 773.889.3087 for
assistance.
© 2002 Cobra® Electronics Corporate
Printed in Thailand.
Part No. 480-370-P-001
For technical assistance, please call our Automated Help Desk which can assist
you by answering the most frequently asked questions about Cobra® products.
(773) 889-3087
24 hours a day, 7 days a week.
A Consumer Service Representative can be reached through this same number
8:00 am - 6:00 pm, Monday through Friday, CST.
www.cobra.com or by e-mail to productinfo@cobra.com