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BRAVIA Internet Video
Symptom
The picture/sound is poor/certain
programs display with a loss of
detail, especially during fast-
motion or dark scenes.
The picture is small.
Network connection
Symptom
The system cannot connect to the
network.
You cannot connect your PC to
the Internet after [Wi-Fi
Protected Setup (WPS)] is
performed.
You cannot connect the system
to your wireless LAN router.
The desired wireless router is not
detected even if [Scan] is
performed.
The message [A new software
version has been found on the
network. Perform update under
"Network Update."] appears on
the screen when turning the
system on.
USB Wireless LAN Adapter
Symptom
The system cannot connect to the
network or the network
connection is unstable.
Other
Symptom
"Exxxx" appears in the front
panel display.
appears without any
messages on the entire screen.
64
US
Problems and solutions
• Picture/sound quality may be poor depending on Internet content providers.
• Picture/sound quality may be improved by changing the connection speed.
Sony recommends a connection speed of at least 2.5 Mbps for standard-
definition video and 10 Mbps for high-definition video.
• Not all videos contain sound.
• Press X to zoom in.
Problems and solutions
• Check the network connection (page 23) and the network settings (page 55).
• The wireless settings of the router may change automatically if you use the Wi-
Fi Protected Setup function before adjusting the settings of the router. In this
case, change the wireless settings of your PC accordingly.
• Check if the wireless LAN router is on.
• Depending on the usage environment, including the wall material, radio wave
reception conditions, or obstacles between the system and the wireless LAN
router, the possible communication distance may be shortened. Move the
system and the wireless LAN router closer to each other.
• Devices that use a 2.4 GHz frequency band, such as a microwave, Bluetooth, or
digital cordless device, may interrupt the communication. Move the unit away
from such devices, or turn off such devices.
• Press RETURN to return to the previous screen, and try [Scan] again. If the
desired wireless router is still not detected, press RETURN to select [Manual
registration].
• See [Network Update] (page 50) to update the system to a newer software
version.
Problems and solutions
• The distance between the unit and the wireless LAN router is too far (page 23).
• Change the USB Wireless LAN Adapter position.
• Set [RF Change] in [S-AIR Settings] of [System Settings] to [Off], and change
the S-AIR ID of the unit and S-AIR sub unit (page 42).
Problems and solutions
• Contact your nearest Sony dealer or local authorized Sony service facility and
give the error code.
• Contact your nearest Sony dealer or local authorized Sony service facility.
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