Sonim XP10 User Manual
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XP10
USER GUIDE
© 2022 by Sonim Technologies, Inc. All rights reserved.
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Summary of Contents for Sonim XP10

  • Page 1 XP10 USER GUIDE © 2022 by Sonim Technologies, Inc. All rights reserved. CONTENT...
  • Page 2: General Information

    PHONE MODELS COVERED respective owners with whom they are associated. This user guide covers Sonim XP10 phone with the model number XP9900. THIRD PARTY TRADEMARKS Google, Google Play, Google Maps, Google Chrome, SONIM SUPPORT INFORMATION Gmail and other marks are trademarks of Google LLC.
  • Page 3: Table Of Contents

    Cast .................. 19 Register your Phone ............2 Printing................20 Phone Models Covered ............ 2 Chromebook ..............20 Sonim Support Information ..........2 Nearby Share ..............20 Use the Guide Effectively ..........2 Android Auto ..............20 BATTERY USAGE APPS Inserting the Battery ............
  • Page 4 PRIVACY SETTINGS Phone Ringtone .............. 24 Media ................24 Privacy Dashboard ............29 Vibrate for Calls ............... 24 Permission Manager ............29 Default Notification Sound ..........24 Show Passwords ............29 Default Alarm Sound ............24 Notifications on Lock Screen ......... 29 Others ................
  • Page 5 Reset Options ..............35 RF Exposure Information (SAR) ........46 Federal Communication Commission Interference About Phone ..............36 Statement ................ 46 Software Update............36 FCC Caution ..............46 MANAGING CONTACTS Industry Canada Statement ........... 47 Adding a Contact ............36 Radiation Exposure Statement ........47 Creating a New Contact ..........
  • Page 6: Battery Usage

    • Use only a Sonim XP10 certified battery that is designed for this phone model. Only the power supplies with outputs meet the • The use of other batteries may void the warranty SELV requirements can be used for charging.
  • Page 7: Verifying And Optimizing Battery Usage

    CHARGING ANIMATION/ICON • If the battery is being charged when the phone is switched off, a battery charging animation with current battery level is displayed. • If the battery is being charged while the phone is switched on, the battery icon on the status bar shows the animation indicating that the battery is being charged.
  • Page 8: Your Sim/Sd Card

    Dual SIM card and Memory card trays. REMOVE THE COVER AND THE BATTERY Note: The XP10 does have two SIM slots and a SIM can be inserted in either SIM slot. Due to carrier restrictions, From the back of the...
  • Page 9: Inserting Sd Card

    INSERTING SD CARD To access the SD card slot, use your Sonim screwdriver to remove the battery door screw and then remove the battery. The SD card slot will be found under the battery. SLIDE THE SILVER CLIP Slide (push to the right side) and lift the silver clip over the SD card slot.
  • Page 10: Getting Started

    GETTING STARTED FEATURE DESCRIPTION Wireless Charging WHAT IS IN THE BOX? 2-pin The list of items in the Sonim XP10 phone box are: Charging • Sonim XP10 phone PHYSICAL CHARACTERISTICS • Battery • SIM card Operating -20oC to +55oC •...
  • Page 11: Using Your Sonim Xp10

    USING YOUR SONIM XP10 9 16 Google Search Bar Emergency Button Secondary Microphone Primary Microphone and Loud Speakers LED Notification Fingerprint Sensor SecureAudio Connector USB-Type C Port Application Button Power Button Flashlight PTT Button Volume Up/Down Button Rear Cameras Battery Cover...
  • Page 12: Switching On The Phone

    Quick Start Guide provided along with your phone. COPY. It will take you through the steps to get your device set up. Follow the steps below to set up your device. For more information, follow the instructions displayed on your device screen. YOUR SONIM XP10...
  • Page 13 • Fingerprint + Pattern • Fingerprint + PIN • Fingerprint + Password Follow the screen instructions to set up your backup screen lock method (PIN, Pattern, or Password). YOUR SONIM XP10...
  • Page 14: Managing Home Screen

    HSPA or UMTS network connected • Tap to display a list of recently Recent used apps. Call in progress Apps • Double-tap to swap between Button your last two used apps. Call forward (only if Always forward is enabled) YOUR SONIM XP10...
  • Page 15: Notification Panel

    Clear all to clear all event- • Photos: It includes photos and screenshots taken based notifications. using the phone’s camera. • Default Sonim wallpapers with Black Paint Sponge QUICK SETTINGS PANEL wallpaper. Swipe down on the Status bar again from the Notification •...
  • Page 16: Network & Internet

    MODIFY NETWORK You can access the Internet when you connect your On Wi-Fi screen, tap connected network. XP10 to a Wi-Fi network. To connect your phone to a at the top right corner of the screen. You can Wi-Fi network;...
  • Page 17: Mobile Network

    MOBILE NETWORK AIRPLANE MODE On Network & Internet screen, tap Mobile network. When your phone is set in airplane mode, network connectivity or mobile data connectivity is disabled. • Mobile data: Turn On to enable data access on your But you can access your camera, media files and other mobile network.
  • Page 18: Data Saver

    > Bluetooth. restricted data when Data saver is on. PAIR A BLUETOOTH DEVICE To activate Bluetooth and pair your XP10 device with On Network & Internet screen, tap VPN. other Bluetooth devices: at the top right corner of the screen to add a With Android 12, Bluetooth will automatically turn On new VPN profile.
  • Page 19: Usb

    The Sonim BLE Connect app will then show device via USB cord to a laptop or computer. connected status of those devices paired. When you connect the XP10 phone to the PC, it is shown as a drive and not as a device. FORGET A BLUETOOTH DEVICE...
  • Page 20: Printing

    PRINTING APPS On Connected devices screen, tap Connection preferences > Printing. View current running applications, manage default apps, and more. Tap Default Print Service. From the Home screen, swipe up to access App screen, Turn On default print service. and tap Settings ( ) >...
  • Page 21: Notifications

    NOTIFICATIONS ON LOCK SCREEN NOTIFICATIONS On Notifications screen, tap Notifications on lock Manage the settings on notifications. screen. From the Home screen, swipe up to access App screen, Select how you want notifications to be displayed on and tap Settings ( ) >...
  • Page 22: Allow Notification Snoozing

    ALLOW NOTIFICATION SNOOZING BATTERY SETTINGS On Notifications screen, tap Allow notification From the Home screen, swipe up to access App screen, snoozing. and tap Settings ( ) > Battery ( Turn On this option to allow temporarily snoozing certain notifications. BATTERY USAGE View battery usage from last full charge.
  • Page 23: Storage Settings

    USB POWER SAVING STORAGE SETTINGS You can enable certain settings relative to USB charging. The Storage settings menu allows you to manage internal • Automatic power ON – default if OFF, however storage on your phone and provides menu choices for an turning this feature ON will automatically power your optional SD card (not included).
  • Page 24: Sound Settings

    DEFAULT ALARM SOUND SOUND SETTINGS On Sound screen, tap Default alarm sound. Control your phone’s audio, from ringtones and alerts to tap Select the default alarm sound. tones and notifications. You can customize your own alarm sound by tapping From the Home screen, swipe up to access App screen, Add alarm.
  • Page 25: Display Settings

    DISPLAY SIZE DISPLAY SETTINGS On Display screen, tap Display size. Adjust items such as wallpaper, brightness, screen timeout, Drag the slider to make the items on your screen and more. smaller or lager. Some apps on your screen may From the Home screen, swipe up to access App screen, change position.
  • Page 26: Accessibility

    TIMING CONTROLS ACCESSIBILITY On Accessibility screen, tap Timing controls. You can make websites and applications more accessible • Touch & hold delay: Set the touch & hold delay to to people with disabilities when they are using mobile Short, Medium, or Long. phones and other devices.
  • Page 27: Accessibility Shortcuts

    ACCESSIBILITY SHORTCUTS SECURITY SETTINGS On Accessibility screen, tap Accessibility shortcuts. From the Home screen, swipe up to access App screen, • Accessibility button: Mange the settings on and tap Settings ( ) > Security ( accessibility button , such as location, size, etc. Shortcut from lock screen: Allow feature shortcut to •...
  • Page 28: Face Unlock

    ADD A FINGERPRINT: Smart Lock can recognize when: • Your phone is being carried Enter your pattern, PIN, or password. • You’re near home or another trusted place Put your finger on the sensor on the front of your phone and lift after you feel a vibration. Keep pressing •...
  • Page 29: App Pinning

    APP PINNING ANDROID SYSTEM INTELLIGENCE From the Security screen, tap App pinning. Use this to get suggestions based on the people, apps and content you interact with. Slide the switch to the On position to turn it on. Device learning will provide recommendations based When turned on, you can use app pinning to keep the on your past interactions with people, apps &...
  • Page 30: Ads

    LOCATION SETTINGS On Privacy screen, tap Ads. From the Home screen, swipe up to access App Control advertising ID and personalization. screen, and tap Settings ( ) > Location ( • Reset advertising ID: Replace your advertising ID Turn On location services. with a new random number.
  • Page 31: Safety & Emergency

    SAFETY & EMERGENCY PASSWORDS & ACCOUNTS From the Home screen, swipe up to access App screen, Fulfill your medical and emergency information, view and tap Settings ( ) > Passwords & accounts ( emergency alerts, and manage settings on emergency SOS and location service.
  • Page 32: Digital Wellbeing & Parental Controls Digital Wellbeing

    DIGITAL WELLBEING & PARENTAL GOOGLE CONTROLS Configure your device’s Google settings. Available options depend on your Google Account. From the Home screen, swipe up to access App screen, From the Home screen, swipe up to access App screen, and tap Settings ( ) >...
  • Page 33: System

    SYSTEM • Spell checker: Tap Use Spell checker and turn it • Languages: By default, the Languages is set to Manage detailed settings for your phone, including Use system language. You can use any other language and input settings, gestures, date and time, language from the list.
  • Page 34: Date And Time

    • To go to the Home screen, swipe up from the • Use 24-hour format: To set the clock to 24-hour bottom of the screen. To switch apps, swipe up format, turn ON Use 24-hour format. By default, from the bottom, hold, then release. the phone is set to 12-hour format.
  • Page 35: Reset Options

    • From the lock screen, drag the status bar down to Erase all data (factory reset): Tap this option to display the quick settings panel. erase all data from your phone’s internal storage. The data includes; • Tap to access the User settings screen and Tap Add guest or Add user to add users.
  • Page 36: About Phone

    ABOUT PHONE ADDING A CONTACT On Settings screen, tap About phone. When you switch On the device for the first time and there are no contacts added in the device or SIM. The following information is displayed: • Device name CREATING A NEW CONTACT •...
  • Page 37: Managing Contacts Settings

    MANAGING CONTACTS SETTINGS • You can choose the desired method from the list, such as Bluetooth, Drive, message, etc. Tap “Just On the Contacts screen, tap Menu ( ) to view the once” if it is not how you always share your data or menu options.
  • Page 38: Managing Call Settings

    MANAGING CALL SETTINGS MANAGING CALL SETTINGS You can change the incoming call ring tone, set phone to vibrate while ringing and also activate voicemail, and MAKING A CALL other settings in Call settings screen. From the Home screen, swipe up to access App screen, Your phone uses sounds and vibrations to communicate and tap Phone ( with you, including ringtones, notifications, alarms, and...
  • Page 39 NOTE: In order to use this feature, Visual Voicemail Tap the required quick responses from the list to edit that particular message and tap OK to save the requires the SIM to be in the device to sync with message to the list. your voicemail.
  • Page 40: Sending Messages And Emails

    MANAGING MESSAGE SETTINGS SENDING MESSAGES AND EMAILS You can customize the way you want to view and filter the messages. You can also set the default messages SMS and MMS are convenient and inexpensive means application. of communication. You can send a text message to To view and modify the message settings, other people via SMS service.
  • Page 41: At&T Eptt Services

    Additional charges may apply. Contact your AT&T representative for more information about AT&T EPTT. The Sonim XP10 has 50MP Main and 8MP ultra wide rear camera, and 8MP front camera with fixed focus for taking LAUNCHING AT&T EPTT APPLICATION pictures.
  • Page 42: Calendar

    • Geo tagging: It records coordinates where pictures ) and Rosy ( • Whitten ( ) can also let you have are taken, you can find those data in picture details. brighter and rosier face by moving the slider to the right.
  • Page 43: Calculator

    CALCULATOR and the following options are displayed: The default calculator in this phone is designed to • Screen saver perform simple mathematical calculations. • Settings From App screen, tap Calculator ( • Send feedback To enter the numbers, tap the numeric soft keys. •...
  • Page 44: Regulatory Information

    For temperature (in excess of 55°C). best results and long product life, one should protect the Sonim XP10 from salt Adhere to road safety laws. Do not hold/ water, dust and strong impacts. use a phone while you are driving; find a safe place to stop first.
  • Page 45: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    HEARING AID COMPATIBILITY (HAC) Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you REGULATIONS FOR MOBILE PHONES find this rating. For more information about FCC Hearing In 2003, the FCC adopted rules to make digital wireless Aid Compatibility, please go to http://www.fcc.gov/cgb/dro.
  • Page 46: Charging Safety Warning

    CHARGING SAFETY WARNING set to hotspot mode, please use it at least 10 mm away from your body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The equipment shall only be charged when in the non-hazardous area using a charger specifically FEDERAL COMMUNICATION COMMISSION supplied for use with the unit USB cable and AC...
  • Page 47: Industry Canada Statement

    INDUSTRY CANADA STATEMENT The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. Limits specified for point-to-point and non point-to- This device complies with Industry Canada license- point operation as appropriate. exempt RSS standard(s). Operation is subject to the following two conditions: Users should also be advised that high-power radars are allocated as primary users (i.e.
  • Page 48: Hazardous Location Usage

    HAZARDOUS LOCATION USAGE IT IS NOT ALLOWED TO CONNECT ANY EXTERNAL DEVICES TO ALL PORTS/ INTERFACE (USB) IN A HAZARDOUS AREA. WARNINGS ONLY THE POWER SUPPLIES WITH OUTPUTS MEET THE SELV REQUIREMENTS CAN BE USED Determine by inspection that the following information is FOR CHARGING.
  • Page 49: Additional Battery Information

    BATTERY USAGE data or Wi-Fi network, switch to Airplane mode. Select Airplane mode from Quick Settings. Your Sonim XP10 phone comes with a removable battery. For any battery related questions, please contact CHARGING THE BATTERY the Sonim Customer Experience Center at 1-833-...
  • Page 50: Storing Your Phone Or Battery

    40% - 50% • Recharge the battery once every 6 months, using the original Sonim wall charger and charging cable GUIDELINE FOR HEADPHONE AND EARPHONE USAGE To prevent possible hearing damage, please do not listen...

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