Tracing Suspicious Calls; Prioritizing Critical Calls - Cisco 7920 Phone Manual

If all other phones that share the same line have
•
Privacy enabled, you can still make new calls
using the shared line. However, you cannot join
any in-progress calls using the shared line.

Tracing Suspicious Calls

If you are receiving suspicious or malicious calls, your
system administrator can add the Malicious Call
Identification (MCID) feature to your phone. This
feature enables you to identify an active call as
suspicious, which initiates a series of automated
tracking and notification messages.
If you want to...
Identify a
suspicious call

Prioritizing Critical Calls

In some specialized environments, such as military or
government offices, you might need to make and
receive urgent or critical calls. These critical calls
might require higher priority handling, such as being
able to bypass other calls. If you require specialized
50
Then...
Press MCID. If the MCID request
is successful, you will hear a
special tone and see the message,
"MCID successful" on your
phone. The call remains active
until you end the call.
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