Fingerprint Authentication Problems - Lenovo ThinkPad X60 1706 Supplementary Manual

Solution:
Use the Rescue and Recovery workspace to help solve or identify your
problem. To open Rescue and Recovery, do the following:
1. Turn off your PC, then turn it on again.
2. Watch the screen carefully while your PC starts. When "To interrupt
normal startup, press the blue ThinkVantage button" message is
displayed at the lower left of the screen, press the blue ThinkVantage
button. The Rescue and Recovery workspace opens.
3. After the Rescue and Recovery workspace opens, you can do the
following:
v Rescue and Restore your files, folders, or backups.
v Configure your system settings and passwords.
v Communicate by using the internet and link to the ThinkPad
support site.
v Troubleshoot and diagnose problems using diagnostics.
In the top panel of the Rescue and Recovery workspace, you can click the
following to open other pages or exit the utility:
Event Viewer enables you to view a log that contains information about
events, or tasks, associated with Rescue and Recovery
System Information enables you to see key hardware and software
information about your computer. This information might be valuable
when trying to diagnose problems.
Warranty Status enables you to see when your warranty expires, the terms
of service for your computer, or a list of replacement parts.
Help provides information about the various pages in the Rescue and
Recovery workspace.
Restart closes the Rescue and Recovery workspace, and resumes the
startup sequence that was interrupted.

Fingerprint authentication problems

If your finger(s) have any of the following conditions, you may not be able to
register or authenticate it:
v Your finger is wrinkled.
v Your finger is rough, dry or injured.
v Your finger is very dry.
v Your finger is stained with dirt, mud, or oil.
v The surface of your finger is very different from when you registered your
fingerprint.
v Your finger is wet.
v A finger is used that has not been enrolled.
Solving computer problems
™
operations.
Chapter 3. Solving computer problems
23