Diagnosing Problems - Lenovo ThinkPad X60 1706 Supplementary Manual

My computer is not operating properly.
Where are the recovery CDs?
How can I contact the Customer Support Center?
Where can I find warranty information?

Diagnosing problems

If you have a problem with your computer, you can test it by using
PC-Doctor for Windows. To run PC-Doctor for Windows, do as follows:
1. Click Start.
2. Move the pointer to All Programs (in Windows other than Windows XP,
Programs) and then to PC-Doctor for Windows.
3. Click PC-Doctor.
4. Choose one of the tests, from either Device Categories or Test Scripts.
Attention
Running any tests may take up to several minutes or longer. Make sure
you have time to run the entire test; do not interrupt the test while it is
running.
The System Test of the Test Scripts runs some tests of critical hardware
components, but it does not run all of the diagnostic tests in PC-Doctor for
Windows. If PC-Doctor for Windows reports that all of the tests in the System
Test have been run and that it has found no problems, consider running more
of the tests in PC-Doctor for Windows.
Study the "Problem solving " section of the Access Help. This Guide
describes only problems that might prevent you from getting access to
the online help system.
No recovery CD or a Windows CD is provided with your computer
originally. For explanation of the alternative recovery methods offered
by Lenovo, see the "Restoring factory contents" on page 39 section of
this Guide.
See the Chapter 8, "Getting help and service," on page 49 section of
this Guide. For the phone numbers of the Customer Support Center
nearest to you, see "Worldwide telephone list" on page 57.
See the separate Safety and Warranty Guide for detailed warranty
information. For the warranty applicable to your Machine, including
the warranty period and type of warranty service, see "Warranty
Information" on page 53.
Solving computer problems
Chapter 3. Solving computer problems
9