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6. If the diagnostic program returns no error message but you still have some
Diagnosing problems using PC-Doctor from the service partition
Note: This function may not be available on your solid state drive (SSD)
model.
By using PC-Doctor from the Rescue and Recovery workspace in the service
partition of the hard disk drive, you can diagnose your system without
starting up the operating system.
To run PC-Doctor, do as follows:
1. Turn off the computer, and then turn it on again.
2. When the ThinkPad logo comes up, immediately press the ThinkVantage
3. Click Diagnose hardware.
For more information about PC-Doctor, see the Help for the program.
Troubleshooting
If you do not find your problem here, see Access Help. The following section
only describes problems that might prevent you from accessing this help
system.
Error messages
Note:
1. In the charts, x can be any character.
2. The version of PC-Doctor referred to here is PC-Doctor for Windows.
Message
0176: System
Security - The
System has been
tampered with.
10
®
ThinkPad
X300 Service and Troubleshooting Guide
v Error code 0000: Read verification failed
v Error code 0100: Speed test failed
v Error code 0200: Controller Diag failed
concerns:
v See the instructions in the "Problem solving" section in online Access
Help, and run the program for a diagnostic test of the hard disk drive.
v You can download PC-Doctor for DOS for your computer from the
following Web site: http://www.lenovo.com/support/site.wss/
document.do?sitestyle=lenovo&lndocid=tpad-matrix.
button. The Rescue and Recovery workspace opens.
Solution
This message is displayed if you remove the Security Chip and
reinstall it, or install a new one. To clear the error, enter the
BIOS Setup Utility. If this does not solve the problem, have the
computer serviced.
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