– System Information enables you to see key hardware and software
information about your computer. This information might be
valuable when trying to diagnose problems.
– Warranty Status enables you to see when your warranty expires, the
terms of service for you computer, or the spare parts list.
– Help provides information about the various functions available in
the ThinkVantage Rescue and Recovery workspace.
– Restart closes the ThinkVantage Rescue and Recovery workspace
and resumes the startup sequence that was interrupted.
A fingerprint authentication problem
Problem:
Your cannot register or authenticate your fingerprint.
Solution:
→ If your finger(s) have any of the following conditions, you may
not be able to register or authenticate it:
– Your finger is wrinkled.
– Your finger is rough, dry or injured.
– Your finger is very dry.
– Your finger is stained with dirt, mud, or oil.
– The surface of your finger is very different from when you
– Your finger is wet.
– A finger is used that has not been enrolled.
To improve the situation, try the following:
– Clean or wipe your hands to remove any excess dirt or
– Enroll and use a different finger for authentication.
– If your hands are too dry, apply lotion to them.
Other problems
Problem:
The computer locks or does not accept any input.
Solution:
→ Your computer might lock when it enters standby mode during a
communication operation. Disable the standby timer when you are
working on the network.
registered your fingerprint.
moisture from the fingers.
Solving computer problems
Chapter 3. Solving computer problems
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