Diagnostic Programs; Lenovo Thinkvantage Toolbox; Lenovo System Toolbox - Lenovo ThinkCentre A63 5043 User Manual

Symptom
The operating system does not
start.
The computer beeps multiple
times before the operating
system starts.

Diagnostic programs

Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures. There
are two programs preinstalled on your computer to help you diagnose computer
problems:
v Lenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your
v PC-Doctor for Rescue and Recovery (used when you cannot start the Windows
Notes:
1. You can also download the PC-Doctor for DOS diagnostic program from
2. If you are unable to isolate and repair the problem yourself after running the

Lenovo ThinkVantage Toolbox

Note: The Lenovo ThinkVantage Toolbox program is only available on computers
The Lenovo ThinkVantage Toolbox program helps you maintain your computer,
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox
program to test devices, diagnose computer problems, create bootable diagnostic
media, update system drivers, and view system information.
To run the Lenovo ThinkVantage Toolbox program, click Start → All Programs →
Lenovo ThinkVantage Tools → System Health and Diagnostics. Follow the
instructions on the screen.
For additional information about running the Lenovo ThinkVantage Toolbox
program, refer to the Lenovo ThinkVantage Toolbox help system.

Lenovo System Toolbox

Note: The Lenovo System Toolbox program is only available on computers
68
User Guide
Verify that you list the device where the operating system resides in the startup
device sequence. Usually, the operating system is on the hard disk drive. For
more information, see "Selecting a startup device" on page 61.
Verify that no keys are stuck.
operating system (used when you are running the Windows operating system)
operating system)
http://www.lenovo.com/support. See "PC-Doctor for DOS" on page 69 for
detailed information.
programs, save and print the log files created by the programs. You will need
the log files when you speak to a Lenovo technical support representative.
preinstalled with the Windows 7 operating system from Lenovo.
preinstalled with the Windows Vista operating system or the Windows XP
operating system from Lenovo.
Action