Table of Contents
Advertisement
additional information about running the Lenovo System Toolbox program, refer to
the help system of the Lenovo System Toolbox program.
The Lenovo System Toolbox program also has problem determination aids that
determine software and usage problems.
PC-Doctor for DOS
You can also download the latest version of the PC-Doctor for DOS diagnostic
program from http://www.lenovo.com/support. The PC-Doctor for DOS
diagnostic program runs independently of the Windows operating system. Use the
PC-Doctor for DOS diagnostic program if you are unable to start the Windows
operating system or if the Lenovo System Toolbox program has not been successful
in isolating a possible problem. You can run the PC-Doctor for DOS program from
a diagnostic disc that you created.
Creating a diagnostic disc
This section provides instructions on how to create a diagnostic disc.
To create a diagnostic disc, do the following:
1. Download a self-starting bootable CD/DVD image (known as an ISO image) of
2. Use any CD/DVD burning software to create a diagnostic disc with the ISO
Running the diagnostic program from a diagnostic disc
This section provides instructions on how to run the diagnostic program from a
diagnostic disc that you created.
To run the diagnostic program from a diagnostic disc that you created, do the
following:
1. Make sure the optical drive you want to use is set as the first boot device in the
2. Make sure the computer is turned on and then insert the disc into the optical
3. Follow the instructions on the screen to select the diagnostic test you want to
4. Remove the diagnostic disc from the optical drive when you complete the
Cleaning the mouse
This section provides instructions on how to clean an optical or non-optical mouse.
Optical mouse
An optical mouse uses a LED and an optical sensor to navigate the pointer. If the
pointer on the screen does not move smoothly with the optical mouse, you might
need to clean the mouse.
the diagnostic program from:
http://www.lenovo.com/support
image.
startup device sequence. See "Selecting or changing the startup device
sequence" on page 41.
drive. The diagnostic program opens.
Note: You can insert the disc into the optical drive when you are setting the
startup device sequence. However, if you insert the disc into the optical
drive when you have already entered the operating system, you need to
restart the computer to access the diagnostic program.
run. For additional help, press the F1 key.
diagnostic process.
Chapter 6. Troubleshooting and diagnostics
47
Advertisement
Table of Contents
