Panasonic KX-TGB310C Operating Instructions Manual page 32

Useful Information
Problem
Caller information is displayed
late.
I cannot dial the phone number
edited in the caller list.
Time on the unit has shifted.
The 2nd caller's information is
not displayed during an outside
call.
Voice mail
Problem
"New Voice Mail" is shown
on the handset display. How do
I remove this message from the
display?
Liquid damage
Problem
Liquid or other form of moisture
has entered the handset/base
unit.
For assistance, visit www.panasonic.ca/english/support
32
Cause/solution
R Depending on your phone service provider, the unit may
display the caller's information at the 2nd ring or later.
R Move closer to the base unit.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance "1" or the area
code is missing). Edit the phone number with another
pattern (page 25).
R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to "Manual"
(off) (page 19).
R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your phone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your phone
service provider again to activate this specific service,
even if you already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
Cause/solution
R This notification is displayed when your phone service
provider's voice mail service has recorded a message for
you. Typically you can remove this notification from the
display by listening to the message. To listen to the
message, dial the voice mail number provided by your
phone service provider (for most cases, this will be your
own phone number), and follow the voice instructions.
Depending on your phone service provider, you may
need to remove all messages from your voice mailbox to
remove the notification. You can also remove this
notification by pressing and holding # until the unit
beeps.
Cause/solution
R Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service centre.