SMA SUNNY ISLAND 4.4M Operating Manual page 165

SMA Solar Technology AG
Event number Message, cause and corrective measures
10255 Network load OK
The network load has returned to a normal range after being busy.
10282 [User group]-Login via [protocol] locked
After several incorrect login attempts, login has been blocked for a limited time. In this case,
the User login will be blocked for 15 minutes, the Grid Guard login for 12 hours.
Corrective measures:
10283
Wi-Fi module faulty
The Wi-Fi module integrated in the inverter is defective.
Corrective measures:
10284
No Wi-Fi connection possible
The inverter does not currently have a Wi-Fi connection to the selected network.
Corrective measures:
10285 Wi-Fi connection established
Connection to the selected Wi-Fi network has been established.
10286
Wi-Fi connection lost
The inverter has lost Wi-Fi connection to the selected network.
Corrective measures:
10287 Wi-Fi module detected
10339 Webconnect enabled
The inverter can communicate with Sunny Portal without an additional SMA communications
product (e.g. Sunny Home Manager).
Operating manual
• Wait until the given time has expired and then retry login.
• Contact the Service.
• Ensure that the SSID, the Wi-Fi password and the encryption method have been entered
correctly. The encryption method is specified by your Wi-Fi router or Wi-Fi access point
and can be changed there.
• Ensure that the Wi-Fi router or Wi-Fi access point is in range and is signalizing correct
operation.
• If this message is displayed often, improve the Wi-Fi connection by using a Wi-Fi
repeater.
• Ensure that the Wi-Fi router or Wi-Fi access point is still active.
• Ensure that the Wi-Fi router or Wi-Fi access point is in range and is signalizing correct
operation.
• If this message is displayed often, improve the Wi-Fi connection by using a Wi-Fi
repeater.
14 Troubleshooting
SI44M-80H-13-BE-en-15 165