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I M P ORTA N T SA F ET Y I N STR UCT IO NS Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements.
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If mounted on surfaces other than stated above please contact a professional installer. • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.
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• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
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R EG U LATORY A N D L E G AL I NFO RM AT I O N Low-power Radio-frequency Devices Technical Regulations Without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
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EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands Mexico Importer: Bose de México S. de R.L. de C.V., Avenida Prado Sur #150, Piso 2, Interior 222 y 223, Colonia Lomas de Chapultepec V Sección, Miguel Hidalgo, Ciudad de México, C.P. 11000 Phone Number: +5255 (5202) 3545 Taiwan Importer: Bose Limited Taiwan Branch (H.K.), 9F., No.10, Sec.
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The serial and model numbers are located on the label on the bottom of the product. Serial number: ____________________________________________________________________ Model number: 437308 Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product. You can easily do this by going to worldwide.Bose.com/ProductRegistration worldwide.Bose.com/ProductRegistration Security Information This product is capable of receiving automatic security updates from Bose.
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LI CEN SE D I S CLOS UR E S To view the license disclosures that apply to the third-party software packages included as components of your Bose Music Amplifier product: 1. On the amplifier, press and hold the Bluetooth button l and Reset button for 15 seconds.
Use case 1 ........................... 22 Use case 2 .......................... 23 Use case 3 .......................... 23 CONNECT THE MAIN AMPLIFIER Connect using the Bose Music app ................. 24 Connect using an Ethernet cable ................24 Connect an additional Main amplifier ............. 24 E N G...
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CON TE NTS CONNECT A SUPPLEMENTAL AMPLIFIER Connect to the Main amplifier ................... 25 Connect an additional Supplemental amplifier .......... 25 AMPLIFIER PORTS ....................... 26 AMPLIFIER AND SPEAKER SETTINGS Amplifier settings ......................27 Speaker settings ......................29 WORK WITH YOUR VOICE ASSISTANT Google Assistant ......................
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................. 41 Benefits ........................41 Compatible products .................... 41 Connect using the Bose Music app ..............42 Reconnect a Bose SoundLink Bluetooth speaker or Bose headphones ... 42 CARE AND MAINTENANCE Update the amplifier ...................... 43 Main amplifier ......................43 Supplemental amplifier ..................
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CON TE NTS TROUBLESHOOTING Try these solutions first ....................45 Other solutions ........................ 45 Reset the amplifier ......................51 Restore the amplifier to factory default ..............51 APPENDIX A: RACK MOUNTING Connect the brackets ....................52 Attach to the rack ......................53 Place the amplifier ......................
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Mounting bracket Rack bracket * May ship with multiple power cords. Use the power cord for your region. NOTE: If part of the amplifier is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service. Visit: support.Bose.com/BMA support.Bose.com/BMA...
A M P L I F I ER P L ACE M EN T RECOMMENDATIONS • Install the amplifier indoors. • Make sure there is an AC (mains) outlet nearby. • To avoid interference, keep other wireless equipment 1 – 3 ft (0.3 – 0.9 m) away from the amplifier.
SP EA K ER CON N E CT I O N G U ID E L I NE S • One pair of speakers requires 4 ohm minimum each. • Two pairs of speakers require 8 ohm minimum each. CAUTION: Use only unpowered speakers. Do NOT connect any make or model of powered speakers.
CON N ECT S P E AK E RS Before connecting your speakers, place your speakers in their permanent location and make sure the amplifier is unplugged from an AC (mains) power outlet. Speaker wires consist of two insulated wires: •...
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CON N ECT S P E AK E RS 3. Using a small, flat-head screwdriver, tighten the screws on the terminals clockwise to secure the wires. L L R R 4. Reinsert terminal block A into the SPEAKERS OUT port. L L R R 5.
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CON N ECT S P E AK E RS Connect additional speakers You can connect up to two pairs of speakers to the amplifier for fuller sound. To connect a second pair of speakers, repeat steps in “Connect Speakers” on page 16, using terminal block B.
The amplifier transitions to network standby when audio has stopped and you have not pressed any buttons for 20 minutes. To wake the amplifier from network standby, play or resume audio using the Bose Music app on your mobile device or reconnect a Bluetooth source.
BOSE M U SI C A P P SET UP The Bose Music app lets you set up and control the Main amplifier (see page 22) from any mobile device, such as a smartphone or tablet. Using the app, you can stream music, add music services, explore internet radio stations, set and change presets, work with your voice assistant, manage Main amplifier settings, and get updates and new features.
EXI STIN G BOSE M USI C A P P U S E R S ADD THE MAIN AMPLIFIER TO AN EXISTING ACCOUNT To add your Bose Music Amplifier, open the Bose Music app and add your amplifier. NOTES: • You can only add a Main amplifier using the Bose Music app. Supplemental amplifiers don’t display on your network or in the Bose Music app.
Main amplifier. Supplemental amplifiers play the same audio as the Main amplifier, but don’t display on your network, the Bose Music app, or your mobile device and can only play audio from the LINE IN port.
• To play the same audio on all speakers simultaneously, for best sound quality group the Main amplifiers together using the Bose Music app. You can access this option from the main page. For more information, visit: support.Bose.com/BMAGrouping support.Bose.com/BMAGrouping...
CON N ECT THE MA I N AM P L I F IE R You connect the Main amplifier to your network using the Bose Music app or an Ethernet cable (not provided). CONNECT USING THE BOSE MUSIC APP To connect the Main amplifier to your network using the Bose Music app, see page 20.
CON N ECT A SU P P L E ME N TA L A MP L I F IE R CON NECT A SU P P L E ME N TA L A MP L I F IE R You connect a Supplemental amplifier to the Main amplifier or to another Supplemental amplifier using an RCA audio cable (not provided).
Enables you to connect a Supplemental amplifier or an external source LINE IN using a RCA audio cable (not provided). See page 61. Enables you to connect a Bose Bass Module using a 3.5 mm stereo BASS audio cable (not provided). See page 40.
DESCRIPTION Set the amplifier to Main. NOTE: Main amplifiers can be connected to Main A – Up your network using the Bose Music app or an Ethernet cable (not provided). See page 24. Set the amplifier to Supplemental. NOTES: • Supplemental amplifiers connect to the...
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A M PL I F IER A N D S P E A KE R SET T IN G S MODE SWITCH POSITION DESCRIPTION Control the volume using the Bose Music app. Line out: D – Up NOTE: This setting applies to the...
A M PL I F IER A N D S P E A KE R SET T IN G S SPEAKER SETTINGS You can apply a customized EQ setting to the Bose 251 Environmental Speakers or Bose Virtually Invisible 791 speakers. For all other speakers, the default EQ setting is used.
Family Room.” NOTES: • Make sure you say the amplifier name you assigned in the Bose Music app. If multiple amplifiers have the same name, use the name assigned in the Google Assistant app or change the name in the Bose Music app.
Unlimited entertainment, all on your schedule Choose from millions of songs from popular music services like Pandora, Spotify, and TuneIn. To enable Chromecast built-in, use the Bose Music app. You can access this option from the Settings menu. E N G...
STR EA M AUD I O W I TH A IR P L AY The amplifier is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the amplifier. NOTES: • To use AirPlay 2, you need an Apple device running iOS 11.4 or later. •...
You can access your music, at any time, with a simple touch of a button in the Bose Music app. NOTE: You can’t set presets when your source is a Bluetooth connection.
NOTE: The Bluetooth menu is usually found in the Settings menu. 3. Select your amplifier from the device list. NOTE: Look for the name you entered for your amplifier in the Bose Music app. If you didn’t name your amplifier, the default name appears.
B LU E TO OT H CO NN E CT I O NS DISCONNECT A MOBILE DEVICE Use the Bose Music app to disconnect your mobile device. TIP: You can also use Bluetooth settings on your mobile device. Disabling the Bluetooth feature disconnects all other devices.
Cleared device list Blinks blue and red for Bluetooth connection is disabled (Supplemental) 3 seconds Critical error (hardware) – contact Bose customer service Solid red NOTE: The lights on the front and the back of the amplifier glow solid red simultaneously.
A M P LIF I ER STAT U S The light on the back of the amplifier shows Wi-Fi, power, and system status. Wi-Fi, power, and system status WI-FI AND POWER STATUS Main amplifier Shows the Wi-Fi and power status of a Main amplifier. LIGHT ACTIVITY SYSTEM STATE Slowly blinking white...
Update complete Blinks red 3 times Reset complete Solid amber Wi-Fi error (Main) – contact Bose customer service Blinks amber 4 times Non-critical error (network connection error or source error) Critical error (hardware) – contact Bose customer service Solid red NOTE: The lights on the front and the back of the amplifier glow...
A DVA N CED F E ATUR E S A M P LIF I ER STATU S DISABLE/ENABLE WI-FI CAPABILITY Insert a thin paperclip into the hole on the back of the amplifier and press and hold for 2 seconds until the light on the back of the amplifier blinks white 3 times. NOTE: Disabling/enabling Wi-Fi capability also disables/enables the Bluetooth feature.
CON N ECT BOS E P R O D UC TS CONNECT A BOSE BASS MODULE You can connect your Bose Bass Module to the amplifier using a 3.5 mm stereo audio cable (not provided). NOTES: • The 3.5 mm audio cable must be stereo and shielded.
SPEAKER OR BOSE HEADPHONES USING SIMPLESYNC™ TECHNOLOGY With Bose SimpleSync™ technology, you can connect certain Bose SoundLink Bluetooth speakers or Bose headphones to the amplifier for a new way to hear your music and movies. Benefits A personal listening experience: Listen to your TV or music without disturbing others by connecting your Bose headphones to the amplifier.
CON N ECT BOS E P R O D UC TS A M P LIF I ER STATU S Connect using the Bose Music app To connect your Bose SoundLink Bluetooth speaker or Bose headphones to the amplifier, use the Bose Music app. For more information, visit: worldwide.Bose.com/Support/Groups worldwide.Bose.com/Support/Groups...
CA RE A N D M A IN T E N AN CE UPDATE THE AMPLIFIER Main amplifier The Main amplifier updates automatically when connected to the Bose Music app and your Wi-Fi network. Supplemental amplifier 1. Flip switch A up to set it to a Main amplifier.
T ECHN I CA L I NFO RM AT I O N SPECIFICATION VALUE Dimensions ⁄ " wide x 8 ⁄ " deep x 2 ⁄ " high (21 cm x 21 cm x 7.3 cm) 1 0 10 (approximate) Weight 4.8 lbs (2186g) (amplifier only)
If your router supports both 2.4GHz and 5GHz bands, make sure both the mobile device and amplifier are connecting to the same band. Uninstall the Bose Music app, reset the amplifier (see page 51), and restart setup. E N G...
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If the amplifier set to Main and a device is connected to an Ethernet port, make sure it’s another Bose Music Amplifier. In the Bose Music app, select the correct network name, and enter the network password (case-sensitive). Make sure the amplifier and your mobile device are connected to the same Wi-Fi network.
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Use the Bose Music app to group the Main amplifiers (see page 21). If the amplifier is connected to an external source using an RCA audio cable or optical cable, make sure it’s set up using the Bose Music app Poor or (see page 20).
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4 ohm minimum each, and two pairs of speakers require 8 ohm is weak minimum each. Make sure the amplifier software is up-to-date in the Bose Music app. Adjust the bass or treble level using the Bose Music app. Can’t connect with your mobile device Make sure the amplifier is set to Main (see page 27).
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Make sure you have a Google Assistant-enabled device connected to your network. Make sure Google Assistant has been set up using the Bose Music app (see page 30). NOTE: The amplifier must be set up and connected to your Wi-Fi network using the Bose Music app.
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Disconnect your speaker or headphones from other SoundLink connected devices. Bluetooth speaker Amplifier doesn’t Connect using the Bose Music app. You can access this option from the reconnect to Settings menu. previously- Disconnect your speaker or headphones from other connected Bose connected devices.
TR OUBL ES H O OTI N G RESET THE AMPLIFIER Press the RESET button to reset the amplifier. NOTE: Resetting the amplifier doesn’t affect ADVANCED SETTING configurations, SPEAKER SETTING configuration, or network settings. RESTORE THE AMPLIFIER TO FACTORY DEFAULT Restoring the amplifier clears all source, volume, and network settings from the amplifier and returns it to original factory settings.
A P P EN D IX A : R ACK M O UN TIN G You can mount the amplifier on a rack (left or right side) using the mounting bracket, rack bracket, and hardware provided. CAUTIONS: • Only use mounting bracket, rack bracket, and hardware provided with the amplifier.
A P P EN D IX A : R ACK M O UN TIN G 3. Using a small, Phillips-head screwdriver, turn the screws clockwise to secure the screws. ATTACH TO THE RACK 1. Align the holes on the rack bracket to the rack. 2.
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A P P EN D IX A : R ACK M O UN TIN G 4. Repeat steps 1-3 to attach the other side of the rack bracket of the rack. NOTE: You can also configure the assembly to attach the right side of the rack. E N G...
A P P EN D IX A : R ACK M O UN TIN G PLACE THE AMPLIFIER 1. Align the four openings on the bottom of the amplifier with the four tabs on the mounting bracket. 2. Gently slide the amplifier back onto the tabs until the amplifier clicks into place. NOTE: To remove the amplifier from the mounting bracket, slide the amplifier forward to release from the tabs.
A P P EN D IX B: WA L L M O UN TIN G HARDWARE SPECIFICATIONS You can mount the amplifier on a wall with the mounting bracket and hardware (not provided). When choosing the hardware, make sure you use hardware that is appropriate for the intended mounting surface.
A P P EN D IX B: WAL L MO U N TIN G ATTACH THE MOUNTING BRACKET CAUTIONS: • Only use the mounting bracket provided with the amplifier. • Do NOT mount the bracket on the ceiling. • Do NOT place or install the bracket or amplifier near any heat sources, such as fireplaces, radiators, heat registers or other apparatus ( including amplifiers) that produce heat.
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A P P EN D IX B: WA L L M O UN TIN G 2. Mark the four mounting hole locations on the wall through the mounting bracket holes. WALL MOUNT 3. Remove the mounting bracket. 4. Drill four holes in the wall. •...
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A P P EN D IX B: WAL L MO U N TIN G 6. Insert four screws (not provided) through the mounting bracket. 7. Using a screwdriver, tighten the screws clockwise to secure the screws. WALL MOUNT E N G...
A P P EN D IX B: WA L L M O UN TIN G ATTACH THE AMPLIFIER 1. Align the four openings on the back of the amplifier with the four tabs on the mounting bracket. WALL MOUNT Bottom of amplifier Mounting bracket 2.
NOTE: To play audio from an external source, the amplifier must be set up using the Bose Music app (see page 20). USING AN RCA AUDIO CABLE 1. On the external source, connect the RCA audio cable’s white connector to the white LINE OUT port and the red connector to the red LINE OUT port.
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AP P EN D IX C: CON N E C T E XT E RN AL S O U R CE 3. On the Main amplifier, carefully insert the plug into the OPTICAL IN port. NOTE: The port has a hinged door that swings inward when inserting the plug. 4.