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Troubleshooting frame problems
If...
Frame does not
turn on.
Nothing happens when
a memory card, camera,
computer, or USB
device is connected.
Touch border doesn't
work.
www.kodak.com/go/digitalframesupport
Try one or more of the following
Make sure the power cable that was included with your frame is
connected securely (see
Press and hold the power button for 2 seconds, then release (see
page
3).
Unplug the power cable, wait 5 seconds, reconnect the cable.
Press the power button for 2 seconds, then release.
Make sure the USB cable that was included with your camera or
USB device is connected securely (see
Insert a certified SD/SDHC/MMC/MS/xD card with images into the
designated card slot, then push to seat it (see
the card (in the top slot) is flush with the frame surface.
NOTE:
Do not insert a SANDISK Memory Stick PRO DUO card or other
micro or mini memory card without an adapter.
NOTE: Pictures may take a longer time to display when: the picture/video files
are large; when using a large capacity memory card or other device.
Unplug the power cable, wait 5 seconds, reconnect the cable.
Press the power button for 2 seconds, then release. (see
Use your finger to touch along the raised guide at the bottom and
right border (see
Solving frame problems
page
3).
page
4). LED lights indicate touch points.
page
6).
page
6). Make sure
page
3).
23
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