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HP StorageWorks 1/16 Tape SuperLoader Manual

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hp StorageWorks
1/16 tape SuperLoader
Second Edition (November 2002)
Part Number: 272363-002
This guide provides step-by-step instructions for installation, and is a reference for operation,
troubleshooting, and future upgrades.

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Summary of Contents for HP StorageWorks 1/16 Tape SuperLoader

  • Page 1 StorageWorks 1/16 tape SuperLoader Second Edition (November 2002) Part Number: 272363-002 This guide provides step-by-step instructions for installation, and is a reference for operation, troubleshooting, and future upgrades.
  • Page 2 © Hewlett-Packard Company, 2002. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Table Of Contents

    HP Authorized Reseller ........
  • Page 4 Contents Installation and Configuration Preparation ..............9 SCSI Bus Requirements .
  • Page 5 Contents SuperLoader Operation Front Panel Components........... . . 49 Function Keys .
  • Page 6 Contents Set the System Time........... . . 79 Change the SCSI ID .
  • Page 7 Contents A Regulatory Compliance Notices Federal Communications Commission Notice ........109 Class A Equipment.
  • Page 8 Contents viii 1/16 Tape SuperLoader Reference Guide...

  • Page 9: About This Guide

    about this guide About this Guide This reference guide provides information to help you: Install and configure the SuperLoader About this Guide Properly use and maintain tape cartridges Operate the SuperLoader Troubleshoot the SuperLoader Upgrade or replace Customer Replaceable Units About this Guide topics include: Conventions, page x Rack...

  • Page 10: Conventions

    Variables <monospace, italic font> Website addresses Underlined sans serif font text: http://www.hp.com Text Symbols The following symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

  • Page 11: Equipment Symbols

    About this Guide Caution: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or data. Note: Text set off in this manner presents commentary, sidelights, or interesting points of information. Equipment Symbols The following equipment symbols may be found on hardware for which this guide pertains.

  • Page 12: Rack Stability

    About this Guide Power supplies or systems marked with these symbols indicate the presence of multiple sources of power. WARNING: To reduce the risk of injury from electrical shock, remove all power cords to completely disconnect power from the power supplies and systems. Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely.

  • Page 13: Getting Help

    Operating system type and revision level Detailed, specific questions HP Storage Website The HP website has the latest information on this product, as well as the latest drivers. Access storage at: http://www.hp.com. From this website, select the appropriate product or solution.
  • Page 14 About this Guide 1/16 Tape SuperLoader Reference Guide...

  • Page 15: Overview

    Overview The HP StorageWorks 1/16 Tape SuperLoader provides a compact, high-capacity, low cost solution for simple, unattended data backup. The SuperLoader supports a DLT1 tape drive, and one or two magazines that can accommodate up to eight cartridges each. Front View The mailslot, LCD, function keys, status LEDs, On/Off button, and left and right magazines are visible on the front panel of the SuperLoader.

  • Page 16: Mailslot

    Overview Mailslot The SuperLoader has a manual entry port, the mailslot, which allows you to load or unload a single cartridge. To maintain security, the mailslot can be password protected. Provided that the tape drive is empty, a cartridge can be inserted in the mailslot even if both magazines are completely filled.

  • Page 17: Status Leds

    Overview Status LEDs The status LEDs show SuperLoader and drive status information. The left, green LED shows ready status information, and the right, amber LED shows fault status information. On/Off Button The On/Off button is a soft key, which means that if the SuperLoader is moving any cartridges when you press the On/Off button, it finishes moving them before powering off.

  • Page 18: Rear View

    Overview Rear View The fans and connection ports are visible on the back of the SuperLoader. Figure 4: SuperLoader rear view AC power plug Manufacturing switch SCSI connectors Manual tape eject slot Manual tape eject slot Ethernet connector Cooling Fans The SuperLoader has a system cooling fan, plus a second fan to cool the power supply.

  • Page 19: Ethernet Connection

    Overview Ethernet Connection The ethernet connection lets you connect the SuperLoader to a network, enabling remote administration. Via the network, the SuperLoader can access an SNMP server and a Simple Network Time Protocol (SNTP) time server. The ethernet connection supports File Transfer Protocol (ftp) and Hyper Text Transfer Protocol (http).

  • Page 20: Internal View

    Overview Internal View Figure 5 shows the internal components of the SuperLoader. The picker sits behind the front panel and mailslot, and can accept and eject cartridges from the mailslot, magazines, and tape drive. The drive carrier assembly (DCA) contains the tape drive, internal power supply, and cooling fan;...

  • Page 21: Dca

    The barcode reader is optional. It provides inventory feedback to the host application and/or LCD panel by reading the cartridge barcode labels. The SuperLoader stores the customized inventory data in its non-volatile memory. For best performance, HP recommends using only HP barcode labels, part number C9240-67903. Supported Software...
  • Page 22 Overview 1/16 Tape SuperLoader Reference Guide...

  • Page 23: Installation And Configuration

    Installation and Configuration Preparation Make sure that the work area is free from conditions that could cause electrostatic discharge (ESD). See Appendix B, “Electrostatic Discharge,” for additional information. You will need a #2 Phillips screwdriver. SCSI Bus Requirements The SuperLoader contains a SCSI interface that supports both Single Ended (SE) and Low Voltage Differential (LVD) communication.

  • Page 24: Scsi Cable And Terminator Requirements

    Installation and Configuration SCSI Cable and Terminator Requirements If the SuperLoader is the last device on the SCSI bus you must attach a terminator to the SCSI connector on the back panel of the SuperLoader. There must be a terminator on each end of the SCSI bus. Typically, the host adapter provides the front-end termination.

  • Page 25: Installation Location

    Installation and Configuration Installation Location Caution: To prevent damage to the tapes and the tape drives, position the SuperLoader so that no cooling vents are located directly in front of the unit; this helps minimize the amount of foreign debris entering the tape path. Choose a location that meets the following criteria: Room temperature: 10ºC to 35ºC (50ºF to 95ºF) Power source:...

  • Page 26: Rackmounting

    Installation and Configuration 8 rear support bracket screws 8 mounting screws (plus four additional mounting screws if using the optional installation rails) Rack template Rackmounting It takes two people to safely rackmount your SuperLoader. WARNING: Before you begin, make sure that the rack is sufficiently stable. If provided, lower the rack leveler feet and make sure any required stabilizers are installed.
  • Page 27 Installation and Configuration To rackmount the SuperLoader: 1. Use the template that shipped with the library to mark the location of the clip nuts and mounting hardware on the mounting rails of the rack. Figure 6: Measuring with the rack template 2.
  • Page 28 Installation and Configuration c. Hook the curved tabs around the rear rail of the rack 1. d. Align the rail so that the holes are over the previously installed clip nuts 2. e. Secure with two screws 3. Attach the other optional mounting bracket using steps b through e. Figure 7: Installing the optional installation rails 1/16 Tape SuperLoader Reference Guide...
  • Page 29 Installation and Configuration 5. Attach the two support brackets to the rear of SuperLoader, tightening screws until snug. Caution: Be sure the support brackets are aligned straight with the sides of the SuperLoader for proper installation into the U-channel brackets. Figure 8: Attaching the SuperLoader support brackets 1/16 Tape SuperLoader Reference Guide...
  • Page 30 Installation and Configuration 6. Attach one U-channel bracket to each rear rail of the rack, loosely installing the screws through the clipnuts. (Attach the side of the bracket with only two holes.) Do not tighten the screws yet. Figure 9: Attaching the U-channel brackets to the rack 7.
  • Page 31 Installation and Configuration 8. Slide the SuperLoader in place 1 so that: a. The mounting studs on the front ears of the SuperLoader slide into the holes between the clip nuts. b. The front ears of the SuperLoader align with the front clips. c.
  • Page 32 Installation and Configuration Figure 12: Rear U-channel bracket screws 14. If additional options are going to be installed, remove the optional installation brackets: a. Remove the two screws securing each bracket to the front of the rack. b. Pull the bracket forward and down, then push back to release the rear tabs. c.

  • Page 33: Removing The Superloader From The Rack

    Installation and Configuration Removing the SuperLoader From the Rack When removing the SuperLoader from the rack: Always use at least two people. Install the optional installation brackets if there is no device installed below the SuperLoader. Before powering off the SuperLoader, remove the magazines. SCSI Connection The SCSI connection lets the host computer communicate with the SuperLoader.
  • Page 34 Installation and Configuration Figure 13: Attaching the cables Note: The connector on the end of the cable is offset. Make sure that you install it with the correct orientation so that you can fit a terminator or another cable in the other port. 5.

  • Page 35: Daisy Chaining

    Installation and Configuration Daisy Chaining The SuperLoader does not support daisy chaining with other options. You can daisy chain one additional SuperLoader using the 68-pin VHDCI connector to 68-pin VHDCI connector 3 foot (.092 meter) cable. You must then install a terminator on the second SuperLoader.

  • Page 36: Verification

    Test (POST). During the POST, the right (amber) LED flashes rapidly. After the POST, the left (green) LED illuminates steadily, and after approximately three minutes the LCD displays the HP logo. Do one of the following: If the SuperLoader powers on successfully, continue configuring the SuperLoader.

  • Page 37: Configuration

    Installation and Configuration Configuration To configure your SuperLoader, use the Configuration submenu on the front panel. When you first power on the SuperLoader, it defaults to no password protection. After you set the security option, however, all the configuration functionality is password-protected; you need an administrator-level password to configure the SuperLoader.
  • Page 38 Installation and Configuration The Configuration submenu has the following options: Configuration SCSI ID Ethernet Set IP Dynamic (DHCP) Static Set Subnet Mask Set Gateway Set SNMP Server Set Time Server Time Set Timezone Set Date/Time Change Mode Random Mixed Sequential Seq Cycle Mode Cleaning Tape Auto Clean...

  • Page 39: Scsi Id

    Installation and Configuration To configure the SuperLoader, you must set the following: SCSI ID Ethernet IP address (if you are not using DHCP) SNMP server IP address Time server IP address (or the timezone, date, and time, if configuring manually) Control mode Security option SCSI ID...

  • Page 40: Control Mode

    Installation and Configuration 3. On the Configuration submenu, scroll to SCSI ID. SCSI ID Ethernet Time Change Mode Cleaning Tape Figure 17: Select SCSI ID 4. Press Enter. 5. Scroll to the number you want to set as the SuperLoader SCSI ID. to change Enter to continue SCSI ID: 05...
  • Page 41 Installation and Configuration In Mixed mode, the SuperLoader supports both Sequential and Random mode functions. This mode can be useful in network environment. Note: Do not use Mixed mode unless you are certain all applications support Mixed mode operation. In Seq Cycle mode, the SuperLoader automatically starts over with magazine slot 1 when the last cartridge is used (slot 16 or highest filled slot).

  • Page 42: Sequential Mode Operation

    Installation and Configuration 5. Do one of the following: To change the control mode, scroll to the desired mode and press Enter. A checkmark appears. Press Enter again. To leave the control mode unchanged, press Escape. 6. Reboot for the new mode to appear on the LCD. a.

  • Page 43: Ethernet

    Installation and Configuration 4. Press Enter. 5. On the Sequential Ops submenu, scroll to Stop Cart. 6. Press Enter. Ejecting tape from drive is displayed. To resume Sequential Mode operation: 1. On the main menu, scroll to Commands. 2. Press Enter. 3.
  • Page 44 Installation and Configuration When you first power on the SuperLoader, the default method for setting the IP address is the dynamic method (DHCP). If you want to use DHCP you can skip this step. To determine the IP address when using DHCP, view the Ethernet status information (see “View Ethernet Information”).
  • Page 45 Installation and Configuration 7. Scroll to Dynamic (DHCP). Dynamic Static IP 016.117.076.045 Figure 25: Set Dynamic IP 8. Press Enter. 9. Reboot to change the IP address. a. Press and hold the power button on the front panel until Power Off appears on the LCD.

  • Page 46: Subnet Mask

    Installation and Configuration 10. Press Enter. The Configuration submenu reappears and the permanent IP is now in effect. You do not need to reboot the SuperLoader. 11. Press Escape or Enter to return to the Ethernet submenu. Subnet Mask Creating a subnet mask is a method to split IP networks into a series of subgroups, or subnets, to improve performance and security.

  • Page 47: Ip Gateway

    Installation and Configuration IP Gateway An IP gateway is a device that converts data into the IP protocol. To set an IP gateway: 1. On the main menu, scroll to Configuration. (See Figure 22.) 2. Press Enter. 3. On the Configuration submenu, scroll to Ethernet. (See Figure 23.) 4.

  • Page 48: Time Server

    Installation and Configuration To set an SNMP server: 1. On the main menu, scroll to Configuration. (See Figure 22.) 2. Press Enter. 3. On the Configuration submenu, scroll to Ethernet. (See Figure 23.) 4. Press Enter. 5. On the Ethernet submenu, scroll to Set SNMP Server. (See Figure 24.) 6.

  • Page 49: Time

    Installation and Configuration 5. On the Ethernet submenu, scroll to Set Time Server. (See Figure 24.) 6. Press Enter. 7. At each position of the server address, scroll to the correct number and press Enter to advance your cursor. Time Server: 192.005.044.041 Figure 29: Setting the time server address Note:...
  • Page 50 Installation and Configuration 3. On the Configuration submenu, scroll to Time. SCSI ID Ethernet Time Change Mode Cleaning Tape Figure 31: Select Time 4. Press Enter. 5. On the Time submenu, scroll to Set Timezone. Set Timezone Set Date/Time Figure 32: Select Set Timezone 6.
  • Page 51 Installation and Configuration 9. Scroll to set the number of minutes’ difference between your local time and Greenwich Mean Time (GMT). 10. Press Enter. The new timezone is set. To set the date and time: 1. On the main menu, scroll to Configuration. (See Figure 30.) 2.

  • Page 52: Security

    Installation and Configuration 9. The next two digits represent the current day. For each digit, scroll to the correct number and press Enter to advance your cursor. 10. The next two digits represent the current hour. For each digit, scroll to the correct number and press Enter to advance your cursor.

  • Page 53: Set Passwords

    Installation and Configuration 4. Press Enter. 5. On the Security submenu, scroll to Security. If a checkmark appears after the word, the security option is on. If no checkmark appears, the security option is off. Security Set Password Figure 39: Security options 6.
  • Page 54 Installation and Configuration 7. To set a password at the operator level, scroll to Operator. To set a password at the administrator level, scroll to Administrator. Operator Administrator Figure 41: Select password level 8. Press Enter. The Set Password screen appears. Login as OP Enter New Password Figure 42: Set Password screen...

  • Page 55: Lost Passwords

    Installation and Configuration 13. Press Enter to submit the password. Password Successfully Changed appears on the LCD. 14. Press Enter. The Operator and Administrator options reappear. You can either enter another password, or press Escape or Enter to return to the main menu. Lost Passwords If you forget the administrator-level password, you cannot enter a new password.
  • Page 56 Installation and Configuration 1/16 Tape SuperLoader Reference Guide...

  • Page 57: Tape Cartridge Usage

    Tape Cartridge Usage This chapter describes the magnetic tapes and how to handle them properly. Tape Cartridges Defined The 1/16 Tape SuperLoader uses DLTtape IV tapes. DLTtape IV cartridges contain a DLTtape, which provides a storage capacity of up to 40 GB (native) per cartridge. The tape cartridge shell is charcoal and has no pattern.

  • Page 58: Tape Cartridge Maintenance

    Tape Cartridge Usage Tape Cartridge Maintenance To greatly reduce the chance of problems with your tape cartridges or damage to your tape drive, use the following guidelines. Inspecting Tape Cartridges Inspect your tapes to identify any potential tape cartridge problems and prevent accidental loss of data or damage to your DLTtapes.

  • Page 59: Protecting Tape Cartridges

    Tape Cartridge Usage Protecting Tape Cartridges To extend the life of your tape cartridges: Remove dust on the outside of tape cartridges with a damp cloth. Do not use adhesive labels or POST-IT notes on the top, side, or bottom of your tape cartridge.

  • Page 60: Transporting Tape Cartridges

    Tape Cartridge Usage Transporting Tape Cartridges To safely transport tape cartridges: Always keep each tape cartridge in its protective plastic case when it is not in the tape drive. When carrying tape cartridges in their cases, always orient the cases so that the grooves in the cases interlock.

  • Page 61: Using The Write-Protect Switch

    Tape Cartridge Usage Using the Write-Protect Switch All tape cartridges have a write-protect switch to prevent accidental erasure of data. When you enable write-protection, existing data on the tape cannot be overwritten, nor can additional data be appended to the tape. When you disable write-protection, existing data on the tape can be overwritten, and additional data can be appended.
  • Page 62 Tape Cartridge Usage Table 2: Write-Protect Switch Positions Write-Protect Switch Orange Position Indicator Result Write-Protected (with the hub Visible Data cannot be written to the facing down and the tape. write-protect switch facing you Existing data on the tape as shown in Figure 44, slide the switch to the left.)

  • Page 63: Superloader Operation

    SuperLoader Operation You can operate the SuperLoader by any of the following methods: SuperLoader front panel — Operate manually to insert and eject tapes and to unload magazines. Ethernet Web Administration — The Ethernet connection lets you perform administrative functions remotely using Web Administration. You can also move tapes within the SuperLoader through the Ethernet connection.

  • Page 64: Leds

    SuperLoader Operation LEDs The LEDs display SuperLoader and drive status information. When the SuperLoader is powered on, the left, green LED gives ready status information, and the right, amber LED gives fault status information. Table 3: Indicator Activity Indicator State Operating Condition Left (green) SuperLoader and tape drive are idle.
  • Page 65 SuperLoader Operation Command Status Configuration Diagnostic Tests Error Logs Autoloader SCSI ID Eject Halt Test Status Ethernet Tape to Mail Slot Self Test Version Set IP By Barcode Health Test Dynamic (DHCP) Element Status By Location Picker Test Stati c IP Drive From Drive Magazine Test...

  • Page 66: Front Panel Functionality

    SuperLoader Operation Front Panel Functionality For most functions, you can use either the front panel or the Web Administration tool through the Ethernet connection. Setting Passwords Many functions on the SuperLoader may be password-protected to ensure data integrity. To access the menu items necessary to execute these functions, you must first enter your password.

  • Page 67: Using Data Cartridges

    SuperLoader Operation Using Data Cartridges Typically, when you first install your SuperLoader, you load your cartridges into the magazines and then load the magazines into the SuperLoader. However, you can insert and eject cartridges individually using the mailslot, or you can eject a magazine, manually load and unload cartridges, then load the magazine back into the SuperLoader.
  • Page 68 SuperLoader Operation Note: Only insert the cartridge until you meet resistance. Figure 46: Loading a cartridge into the mailslot To insert a cartridge to a magazine slot: 1. On the main menu, scroll to Command. 2. Press Enter. 3. On the Command submenu, scroll to Enter. 4.

  • Page 69: Moving A Single Cartridge

    SuperLoader Operation Moving a Single Cartridge To move a single cartridge from one location to another inside the SuperLoader: 1. On the main menu, scroll to Command. 2. Press Enter. 3. On the Command submenu, scroll to Move. 4. Press Enter. The Move screen appears.

  • Page 70: Ejecting A Single Cartridge

    SuperLoader Operation Ejecting a Single Cartridge You can remove a single cartridge from the SuperLoader by specifying the desired cartridge by barcode or location, or by choosing the cartridge currently in the tape drive. To eject a cartridge by barcode: 1.
  • Page 71 SuperLoader Operation An hourglass appears on the LCD as the cartridge you want is ejected from the mailslot.Wait until the hourglass disappears from the LCD before pulling out the cartridge. To eject a cartridge from the tape drive: 1. On the main menu, scroll to Command. 2.

  • Page 72: Using Magazine Blanks And Magazines

    SuperLoader Operation Using Magazine Blanks and Magazines Your SuperLoader comes installed with one magazine and one magazine blank. Be sure to install a magazine blank whenever a magazine is removed. Removing a Magazine Blank To remove a magazine blank, pull the handle and slide it out. Figure 47: Removing a magazine blank Unloading a Magazine When you want to remove several cartridges at once, unload the magazine(s) first.
  • Page 73 SuperLoader Operation Caution: To prevent damage to the SuperLoader or the magazine, use both hands when removing the magazine from the SuperLoader, supporting the entire length of the magazine. 7. Grasp the magazine by the handle with one hand and slide it out, supporting it underneath with the other hand.

  • Page 74: Installing A Magazine

    SuperLoader Operation Installing a Magazine To install a magazine: 1. Grasp the magazine by the handle with one hand and support it underneath with the other hand. 2. Slide the magazine into the magazine bay. Make sure you position the magazine correctly;...

  • Page 75: Loading And Unloading Cartridges

    SuperLoader Operation Loading and Unloading Cartridges The magazine must be fully removed to load and unload cartridges. There are two handles located on both ends of the magazine. Move the slots within the magazine by using these two handles. Use the two openings along the top of the magazine and the four openings along the bottom of the magazine to load and unload cartridges from the eight slots within each magazine.

  • Page 76: Manually Removing A Magazine

    SuperLoader Operation Manually Removing a Magazine To remove a magazine manually: 1. Place the SuperLoader on a flat, stable surface. 2. Locate the small rectangular opening on the back of the SuperLoader behind the magazine that you want to remove. Figure 51: Manually removing a magazine 1/16 Tape SuperLoader Reference Guide...
  • Page 77 SuperLoader Operation 3. Carefully insert the end of a small, sturdy tool, such as a jeweler’s screwdriver, about one inch into the opening. On a right magazine, keep the tool as far to the left as you can. On a left magazine, keep the tool as far to the right as you can.

  • Page 78: Changing The Orientation

    SuperLoader Operation Changing the Orientation Any magazine can be configured to fit in the right or left magazine bay. To change the orientation of a magazine: 1. Remove the two screws that attach the handle to the front of the magazine. Figure 53: Removing the screws 2.

  • Page 79: Viewing Status Information

    SuperLoader Operation Figure 54: Removing the handle 5. Snap the handle back on the end of the magazine. 6. Install the two screws to attach the handle securely to the magazine. Viewing Status Information From the scrolling menu, you can view the following information: SuperLoader status Firmware version Element status...
  • Page 80 SuperLoader Operation Ethernet connection activity Whether a barcode reader is installed or not To view the SuperLoader status: 1. On the main menu, scroll to Status. Status Commands Configuration Diagnostics Figure 55: Main menu 2. Press Enter. 3. On the Status submenu, scroll to SuperLoader Info. Autoloader Info Drive Info Ethernet Info...

  • Page 81: View Firmware Version

    SuperLoader Operation Table 4: SuperLoader Status Messages Magazine The left magazine is present. The right magazine is present. L= (no The left magazine is not present. R= (no The right magazine is not present. Loader ONLINE The SuperLoader SCSI connection is active. OFFLINE The SuperLoader SCSI connection is not active.

  • Page 82: View Element Status

    SuperLoader Operation 6. Press Enter. A list of messages similar to the following screen appears. Firmware: V7.0 EDC: 575A49B8 HW + ME Rev: 1 1 Figure 59: SuperLoader version messages Table 5: SuperLoader Version Messages Firmware The number indicates the firmware version. The number indicates the Error Detection Code that was generated when the firmware was installed.
  • Page 83 SuperLoader Operation 5. On the SuperLoader Info submenu, scroll to Element Status. (See Figure 57.) Drive: ADI285 Mailslot: Picker: Enter to View Magazines Figure 60: Element status Press Enter to view magazines. A map of all the magazine slots appears. Occupied slots are indicated by an asterisk.

  • Page 84: View Tape Drive Status

    SuperLoader Operation View Tape Drive Status To view the tape drive status: 1. On the main menu, scroll to Status. (See Figure 55.) 2. Press Enter. 3. On the Status submenu, scroll to Drive Info. (See Figure 56.) 4. Press Enter. 5.

  • Page 85: View Ethernet Information

    SuperLoader Operation 6. Press Enter. A list of messages similar to the following screen appears. Product Type: DLT 1 Policy Version: 35.52 Servo Version: 65.6 Figure 64: Tape drive version screen Table 7: Tape Drive Version Messages Product Type The number indicates the type of product installed (DLT1). Policy Version The number indicates the version of the policy processor for the tape drive, typically the tape drive firmware version.

  • Page 86: Run Inventory

    SuperLoader Operation Table 8: Ethernet Information Messages Mac Address Indicates the serial number of your Ethernet card. IP Address The number indicates the static IP address or the currently assigned dynamic IP address. Network Indicates whether or not the SuperLoader is connected to the network.

  • Page 87: Update Firmware

    To leave the compression option unchanged, press Escape. b. To change the compression option, press Enter. Update Firmware SuperLoader firmware can be updated using HP Library and Tape Tools (LTT). Complete instructions and download of LTT are available at: http://www.hp.com/support/tapetools You can also update the SuperLoader firmware via the Ethernet port using the Web Administrator.

  • Page 88: Web Administration

    SuperLoader Operation Web Administration Many of the same operations performed from the front panel can also be performed remotely using Web Administration. After establishing a connection to the SuperLoader, open any HTML browser and enter the IP address of the SuperLoader. (See “SuperLoader IP Address” or contact your web administrator.) Be sure that proxy server settings in your browser are disabled.

  • Page 89: View Status Information

    SuperLoader Operation The Configuration page includes a submenu on the left side of the page. When Web Administration displays the first Configuration page, it is open to the Systems Operations submenu. You can click Networking to access Ethernet settings options, and Security to access security settings options. Figure 69: Configuration Page Usually, after you have set the options, you click a Submit button to implement the new settings.

  • Page 90: Move Tapes

    SuperLoader Operation Move Tapes To move a tape: 1. On any Web Administration page, click Commands. 2. From the drop-down menu under Move tape from:, select the current location of the tape you want to move. Note: You can also click the slot on the graphic to select it. 3.

  • Page 91: Run Inventory

    SuperLoader Operation Run Inventory The SuperLoader automatically runs an inventory when you power it back on or insert a magazine. If you need to run an inventory in addition to this, you can use Web Administration to do it remotely. To run an inventory: 1.

  • Page 92: Run Diagnostic Tests

    SuperLoader Operation Run Diagnostic Tests If the status information indicates an error, view the event log. To view the event log: 1. On any Web Administration page, click Diagnostics. Figure 71: Diagnostic page 2. Click View Log. When an error message appears in the status information, you may need to run a diagnostic test.

  • Page 93: Set The System Time

    SuperLoader Operation Set the System Time If your SuperLoader is not connected to a time server, you can set the time manually with Web Administration. Enter the time zone first, then the date and time. If you want to include time changes, such as daylight savings time, you must set those manually when they occur.
  • Page 94 SuperLoader Operation To set the date and time: 1. On any Web Administration page, click Configurations. 2. From the month drop-down list, select the current month. 3. From the day drop-down list, select the current day. 4. From the year drop-down list, select the current year. 5.

  • Page 95: Change The Scsi Id

    SuperLoader Operation Change the SCSI ID If you need to change the SuperLoader’s SCSI ID, you can do so from the Web Administration tool. To change the SCSI ID: 1. On any Web Administration page, click Configurations. 2. From the drop-down list under SCSI ID, click the number to which you want to set the ID.

  • Page 96: Set The Control Mode

    SuperLoader Operation Set the Control Mode To set the control mode: 1. On any Web Administration page, click Configurations. Under Mode, the current mode is selected. Figure 74: Setting the Control Mode 2. To change the mode, click a different option. 3.

  • Page 97: Set The Compression

    SuperLoader Operation Set the Compression To set the compression: 1. On any Web Administration page, click Configurations. 2. If a checkmark appears in the box next to Compression, compression is enabled. To disable compression, click the box to remove the checkmark. 3.

  • Page 98: Set The Cleaning Mode

    SuperLoader Operation Set the Cleaning Mode To enable the Auto Clean function, you must have a slot designated for the cleaning tape cartridge. If you or another user have already designated a slot, that slot’s number appears next to Cleaning Cartridge Location. If a slot has not been designated, the box is empty.

  • Page 99: Set Ethernet Configurations

    SuperLoader Operation To set Auto Clean: 1. On any Web Administration page, click Configurations. 2. If a checkmark appears in the box next to Enable Auto Clean, the option is enabled. To disable Auto Clean, click the box to remove the checkmark. If no checkmark appears in the box next to Enable Auto Clean, the option is disabled.
  • Page 100 SuperLoader Operation 3. If a checkmark appears in the box next to DHCP, the dynamic IP address option is enabled. To set a permanent IP address: a. Click the box to remove the checkmark. b. In the IP address fields, type in the new address, using your Tab key to move from box to box.

  • Page 101: Set Security Option

    SuperLoader Operation Set Security Option When you enable the security option, users must enter a password to access the SuperLoader’s functionality. A password allows either administrator-level access or operator-level access. (For more information on levels of password-protection, see “Security”). To set the security option: 1.

  • Page 102: Set Passwords

    SuperLoader Operation Set Passwords When you enter your password on the SuperLoader front panel, there is no associated username. However, when you click any menu heading on the Web Administration’s home page, Web Administration prompts you for a username and password. In Web Administration, you can set up to four usernames and IDs, which can include both alpha and numeric characters.

  • Page 103: Update The Firmware

    SuperLoader Operation Update the Firmware To update the firmware: 1. On any Web Administration page, click Updates. Figure 79: Get system updates 2. Click Browse. 3. Navigate to the location of the firmware update. 4. Click submit. The SuperLoader automatically uploads the new code and updates the firmware. Note: A message displays on the LCD to indicate that the update is complete.
  • Page 104 SuperLoader Operation 1/16 Tape SuperLoader Reference Guide...

  • Page 105: Tape Drive Cleaning

    Tape Drive Cleaning Your tape drive read/write head should be cleaned periodically. When cleaning is needed, the drive automatically requests the backup software to perform a cleaning operation. However, you can also initiate cleaning from the front panel as needed. Use a cleaning tape to clean your tape drive.

  • Page 106: Inserting The Cleaning Tape

    Tape Drive Cleaning Inserting the Cleaning Tape There are two methods for inserting the cleaning tape: Load the cleaning tape directly into an ejected magazine and then reload the magazine. Insert the cleaning tape through the mailslot. To insert the cleaning tape through the mailslot: 1.
  • Page 107 Tape Drive Cleaning If backup software cleaning function is enabled, the software can move the cleaning tape from the magazine slot to the tape drive and, after the cleaning cycle, return it to its slot (for more information, see your backup software’s documentation).

  • Page 108: Ejecting The Cleaning Tape

    Tape Drive Cleaning Ejecting the Cleaning Tape You need to eject the cleaning tape from the SuperLoader under the following conditions: If you do not want to store the cleaning tape in a magazine slot after manually cleaning the tape drive If the cleaning tape has expired A cleaning tape cartridge can be used for 20 cleanings.

  • Page 109: Auto Clean

    Tape Drive Cleaning To clean the tape drive manually: 1. On the main menu, scroll to Command. 2. Press Enter. 3. On the Command submenu, scroll to Cleaning Tape. 4. Press Enter. 5. Log in as Operator. 6. On the Cleaning Tape submenu, scroll to Load to Drive. 7.
  • Page 110 Tape Drive Cleaning With Auto Clean enabled, the SuperLoader monitors the cleaning requirements of the tape drive. When the drive indicates a Cleaning Required status, the SuperLoader automatically removes the cleaning cartridge from its slot and inserts it into the tape drive. After completing the cleaning cycle, the SuperLoader returns the cleaning cartridge to its slot.

  • Page 111: Software

    Tape Drive Cleaning Software Set the cleaning option in your software application (if available) so that the software monitors drive cleaning. If your application software supports automatic cleaning, store a cleaning cartridge in the slot specified by the application. Note: If automatic cleaning is enabled in your application software, make sure the Auto Clean option is disabled on the SuperLoader either via the LCD front panel or Web Administration.
  • Page 112 Tape Drive Cleaning 1/16 Tape SuperLoader Reference Guide...

  • Page 113: Troubleshooting

    The connection to the Use the Web Administration display information. LCD has failed. tool to troubleshoot the error. SuperLoader is The SuperLoader is Go to the HP support website operating slowly. incorrectly configured for compatibility for the operating requirements: system.

  • Page 114: Error Messages

    Suggested Repair 00 - 25 General software Power cycle the SuperLoader and run the Health flags test. Check HP website for firmware updates. Contact HP customer support. Message Send ID Check SCSI Bus cables and terminators. error Check host adapter.
  • Page 115 Contact HP customer support. 2B-2F Firmware tables and Power cycle the SuperLoader and run the Health stacks invalid test. Check HP website for firmware updates. Contact HP customer support. Post Failure Contact HP customer support. 31 - 38 System Monitoring...
  • Page 116 Try to load a different piece of media. If multiple pieces of media fail, contact HP customer support. Unload error Verify cartridge does not have labels or other matter placed anywhere on the cartridge except where labels are expected to be placed.
  • Page 117 If source is the tape drive, verify the tape drive has a cartridge and it was ejected. Power cycle the SuperLoader. If error continues, contact HP customer support. Source magazine Verify the magazine is installed correctly into the missing SuperLoader.
  • Page 118 If destination is the tape drive verify the tape drive does not have a cartridge. Power cycle the SuperLoader. If error continues, contact HP customer support. Picker full Look in the front of the SuperLoader and confirm the picker is full.
  • Page 119 Mail slot door sensor Insert a cartridge into the SuperLoader via the mail error slot. Power cycle the SuperLoader. Contact HP customer support. Mail slot solenoid Insert a cartridge into the SuperLoader via the mail error slot. Power cycle the SuperLoader.
  • Page 120 Verify there are no foreign labels or stickers on the cartridge. If the SuperLoader always jams going to or from the same magazine, replace the magazine. If jam is random, contact HP customer support. 1/16 Tape SuperLoader Reference Guide...

  • Page 121: Diagnostic Tests

    Troubleshooting If you still have a question after reading this guide, see “Getting Help,” in the preface. Diagnostic Tests Table 11 lists the diagnostic tests. Table 11: Diagnostic Tests Test Description Halt Cancels any currently running test. Self Checks the ability of the picker to properly rotate and translate.
  • Page 122 Troubleshooting 1/16 Tape SuperLoader Reference Guide...

  • Page 123: A Regulatory Compliance Notices

    Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.

  • Page 124: Class B Equipment

    Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 125: Canadian Notice (Avis Canadien)

    Regulatory Compliance Notices For questions regarding your product, contact: Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800- 652-6672 For questions regarding this FCC declaration, contact: Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333...

  • Page 126: European Union Notice

    Regulatory Compliance Notices European Union Notice Products bearing the CE marking comply with the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community and if this product has telecommunication functionality, the R&TTE Directive (1999/5/EC). Compliance with these directives implies conformity to the following European Norms (in parentheses are the equivalent international standards and regulations): EN 55022 (CISPR 22) - Electromagnetic Interference...

  • Page 127: Taiwan Notice

    Regulatory Compliance Notices Taiwan Notice Japanese Notice 1/16 Tape SuperLoader Reference Guide...
  • Page 128 Regulatory Compliance Notices 1/16 Tape SuperLoader Reference Guide...

  • Page 129: Electrostatic Discharge

    Electrostatic Discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 130: Grounding Methods

    Electrostatic Discharge Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±...

  • Page 131: Physical Specifications

    Specifications Physical Specifications Table 12: Physical Specifications Height 3.5 inches (8.89 cm) Width 17.6 inches (44.70 cm) Length 27.67 inches (70.28 cm) 50 lb (22.68 kg) Weight (without media) Performance Specifications Table 13: Performance Specifications Initialize element status 90 seconds (typical) Mean cartridge cycle time 20 seconds Mean cartridge load time...

  • Page 132: Power Specifications

    Specifications Power Specifications Table 14: Power Specifications Line Voltage 60 Hz system: 90 to 265 VAC; 50 Hz system: 90 to 135 VAC Line frequency 47 Hz to 63 Hz AC input current 60 Hz system: 6.0A (RMS) for 115VAC; 50 Hz system: 3.0 A (RMS) for 230VAC Power consumption 60 Hz system: 75W;...

  • Page 133: Environmental Specifications

    Specifications Environmental Specifications Table 15: Environmental Specifications Temperature Range (Dry Bulb) Operating +10ºC to +35ºC (+50ºF to +95ºF) Non-operating - 40ºC to + 65º (-40ºF to +149ºF) Temperature Variation Operating 10ºC (50ºF) per hour Non-Operating 20ºC (68ºF) per hour Humidity Operating 20% to 80% non-condensing Non-Operating...
  • Page 134 Specifications 1/16 Tape SuperLoader Reference Guide...

  • Page 135: D Upgrading/Replacing Crus

    Upgrading/Replacing CRUs This appendix describes how to upgrade and replace Customer Replaceable Units (CRUs). These following components are defined as CRUs and are replaceable in the field by the customer or by a field technician: Drive carrier assembly (DCA) Barcode reader Replacing a DCA If you replace or upgrade your SuperLoader’s DCA, you do not need to reconfigure the settings for the DCA or for the SCSI bus.
  • Page 136 Upgrading/Replacing CRUs To remove the DCA: 1. Power off the SuperLoader. 2. Disconnect all cords and cables from the back of the DCA. 3. Remove the four screws anchoring the DCA to the chassis. Figure 81: Removing the screws on the rear of the chassis 1/16 Tape SuperLoader Reference Guide...
  • Page 137 Upgrading/Replacing CRUs 4. With one hand, grasp the DCA handle and slide it backward to remove. Place your other hand under the DCA to support it and prevent it from falling. Figure 82: Removing the DCA Caution: Avoid touching the exposed board on the bottom of the DCA. Figure 83: Board on the bottom of the DCA 1/16 Tape SuperLoader Reference Guide...

  • Page 138: Installing A Dca

    Upgrading/Replacing CRUs Installing a DCA To install a DCA: 1. Put on ground wrist strap and connect to appropriate ground. 2. Grasp the DCA by the handle with one hand and support it underneath with the other hand. Caution: Avoid touching the exposed PCBA on the bottom of the DCA. 3.

  • Page 139: Installing A Barcode Reader

    Upgrading/Replacing CRUs Installing a Barcode Reader To install a barcode reader, you will need a #1 Phillips screwdriver. Use of controls or adjustments or performance of procedures WARNING: other than those specified herein may result in hazardous radiation exposure. To install a barcode reader: 1.
  • Page 140 Upgrading/Replacing CRUs 6. In the barcode reader bay, there is a small flex cable. Pull the flex cable up gently to straighten it. Figure 86: barcode reader bay and flex cable 7. Remove the barcode reader from its packaging. Caution: Do not touch the mirror on the barcode reader.
  • Page 141 Upgrading/Replacing CRUs 8. On the barcode reader, carefully extend the strain relief mechanism on the ZIF connector. Figure 87: barcode reader ZIF connector and strain relief mechanism 9. Seat the end of the flex cable into the ZIF connector as far as it will go. The top of the cable must face the top of the barcode reader.
  • Page 142 Upgrading/Replacing CRUs 11. Slide the barcode reader all the way into its bay. Make sure the washer on the attached screw is on the outside of the bay. Figure 89: Barcode reader being inserted correctly into bay 12. Tighten screw until secure, being careful not to overtighten. 13.

  • Page 143: Index

    HP xiii conventions auto clean document autoloader equipment symbols front view text symbols internal view cooling fans IP address rear view status daisy chaining status messages date, setting described barcode reader...
  • Page 144 Index length rackmount fans, cooling logout firmware updating view version magazine front panel changing orientation components illustrated default password installing function keys 2, unloading mailslot described getting help xiii inserting cartridge height password rackmount default 52, help, obtaining xiii lost setting authorized reseller xiii...
  • Page 145 Web Administration type to use accessing tape drive default password cleaning websites status HP storage xiii version weight technical support, HP xiii rackmount width rackmount write-protect switch 1/16 Tape SuperLoader Reference Guide...
  • Page 146 Index 1/16 Tape SuperLoader Reference Guide...

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