After Sales Service; Manufacturer's Limited Warranty; Warranty Period - Vertu METAVERTU Quick Manual

After-sales Service
Only the service personnels authorized by Vertu can install or repair the product.

Manufacturer's Limited Warranty

Within the limit of the applicable law permit, this limited warranty can replace any other warranties and responsibilities of Vertu,
no matter that they are verbal, written, (non-obligatory) statutory, or tortious, which include but not limited to any implied condi-
tions, warranties or other terms relating to satisfactory quality or fitness for use. However, this limited warranty does not exclude
or limit: i) your legal rights under applicable law; ii) any rights you have against the seller of the product.
Vertu assures you (the purchaser of this product): During the warranty period, Vertu or Vertu authorized service companies will
repair the product in accordance with this limited warranty, or replace the product if Vertu deems it necessary (unless otherwise
provided by law), so as to correct defects in materials, design and craft of the product free of charge within a commercially
reasonable period of time.

Warranty Period

Warranty period starts from the date that the first end user purchases the product. Different individual products and parts in
the complete mobile phone may be applicable for different warranty periods. These potentially different warranty periods are
as follows:
a. For mobile phones and their internal stationary batteries, the warranty period is twelve (12) months.
b. If they are batteries not listed in a) (either the replaceable batteries included in the mobile phone sales package, the
internal stationary batteries replaced within the warranty period or the batteries sold separately), the warranty period is six (6)
months.
c. For all other electronic accessories not listed above, including charger, USB cable, data cable, earphone, bluetooth ear-
phone, voice box, and power bank, the warranty period is twelve (12) months; for all other non-electronic accessories not
listed above, the warranty period is six (6) months.