Vertu METAVERTU Quick Manual page 16

The Way to Acquire Guaranteed Service
If you want to lodge a claim under this limited warranty, please return your product or the affected parts (if not the whole prod-
uct) to Vertu authorized service companies. For more details on how to lodge a claim, you can call the Vertu Customer Service
Center (there may be domestic telephone charges or extra charges). Information on Vertu authorized service companies and call
centers can be found in the sales package or on the local website of Vertu.
Any claim under this limited warranty must be notified to Vertu or Vertu authorized service companies within a reasonable time
after your notice of the defect, and in no case shall the time be later than the expiration date of the warranty period.
In the event of a claim under this limited warranty, you will be requested to provide: a. product (or affected parts) and b. original
proof of purchase, which should clearly state the seller's name and address, date and place of purchase, product type and IMEI
or other serial numbers.
Non-Warranty Coverage
1.This limited warranty is not applicable for the user manuals or any third-party software, settings,contents, data or links.
Whether they are attached along with the product or downloaded in this product, and whether they are generated in the installa-
tion, assembly, shipping or delivery of any other stages, as well as no matter how you get them, they have no warranty. As long
as you use third-party application, you confirm that the application is available as is. Vertu does not warrant that any software
of Vertu meets the following conditions: working in conjunction with any hardware or software provided by third parties; the
operation of any software is uninterrupted or error-free; or any defects in the software are modifiable or will be modified.
2.Whereas the SIM card and cellular network and/or other network or system required for the operation of product are provided
by the third-party independent operator, Vertu assumes no responsibility under this limited warranty for the operation, availabil-
ity, coverage and service of the cellular network or other network or system. Before the product is repaired or replaced by Vertu
or Vertu authorized service companies, the operator may need to unlock the SIM card or add additional locks to lock the product
to a specific network or operator. Therefore, Vertu assumes no responsibility if there is any failure or delay to repair the product
caused by the delay of operator or failure of the operator to unlock a locked SIM card or other locks. In such cases, the first
thing is to ask the operator to unlock your product.