Troubleshooting - JVC MX-J170VUS Instruction Manual

Troubleshooting

If you are having a problem with your unit, check this list for a possible solution before calling for service.
If you cannot solve the problem from the hints given here, or the unit has been physically damaged, call a qualified person,
such as your dealer, for service.
Symptom
No sound is heard.
Hard to listen to broadcasts because of noise.
The disc sound is discontinuous.
The disc tray does not open or close.
The disc does not play.
The cassette holders cannot be opened.
Impossible to record.
Stereo effect is lost.
Operations are disabled.
Unable to operate the unit from the remote
control.
The image on the TV screen loses its colour.
The pictures of the video CD is distorted.
Cause
Connections are incorrect or loose.
• Antennas are disconnected.
• The AM loop antenna is too close to the unit.
• The FM antenna is not properly extended
and positioned.
The disc is scratched or dirty.
The AC power cord is not plugged in.
The disc is placed upside down.
Power supply from the AC power cord has
been cut off while the tape was running.
Small tabs on the back of the cassette are removed.
The MPX sound, Vocal Masking or Vocal
Replace function is in use.
The built-in microprocessor may malfunction
due to external electrical interference.
• The path between the remote control and
the remote sensor on the unit is blocked.
• The batteries are exhausted.
Video Out selection is unmatching.
When you pause or advance the pictures
manually, the pictures are distorted. This is
not a malfunction.
– 25 –
Action
Check all connections and make corrections.
(See pages 6 to 8.)
• Reconnect the antennas correctly and
securely.
• Change the position and direction of the AM
loop antenna.
• Extend the FM antenna at the best position.
Clean or replace the disc. (See page 25.)
Plug the AC power cord.
Place the disc with the label side up.
Turn on the unit.
Cover the holes with adhesive tape.
Press the MPX/V.REPLACE/V.MASKING
button until "NORMAL" appears on the
display. (See page 20.)
Unplug the AC power cord and then plug it
back in.
• Remove the obstruction.
• Replace the batteries.
Select the correct video out. (See "Connecting
Other Equipment" on page 8.)