Scanned Image Edges Are Cropped; Resetting The Epson Scan 2 Settings; Solving Faxing Problems - Epson WF-2960 User Manual

Scanned Image Edges are Cropped

If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None.
When scanning using Epson ScanSmart and placing multiple originals on the scanner glass, make sure
there is a gap of at least 0.8 in. (20 mm) between the originals.
Parent topic:
Related topics
Placing Originals on the Product

Resetting the Epson Scan 2 Settings

If you continue to experience image quality problems after trying all possible solutions, you may need to
reset the Epson Scan 2 settings using the Epson Scan 2 Utility.
1. Do one of the following to start the Epson Scan 2 Utility:
• Windows 11: Click
• Windows 10: Click
• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
• Windows (other versions): Click
EPSON > Epson Scan 2 > Epson Scan 2 Utility.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2
Utility.
2. Click the Other tab.
3. Click Reset and confirm your choice.
Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re-
install it.
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Solving Faxing Problems

Check these solutions if you have problems faxing with your product.
Solving Scanned Image Quality Problems
, then search for Epson Scan 2 Utility and select it.
> EPSON > Epson Scan 2 Utility.
Solving Scanned Image Quality Problems
or Start, and select All Programs or Programs. Select
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