Intermec PB42 User Manual

Intermec PB42 User Manual

Portable receipt printer
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User's Guide
PB42/PB42c Portable
Receipt Printer

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Table of Contents
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Summary of Contents for Intermec PB42

  • Page 1 User's Guide PB42/PB42c Portable Receipt Printer...
  • Page 2 User's Guide PB42/PB42c Portable Receipt Printer...
  • Page 3 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. ©2005-2008 by Intermec Technologies Corporation. All rights reserved.
  • Page 4 Document Change Record This page records changes to this document. The document was originally released as version -001. Version Number PB42/PB42c Portable Receipt Printer User’s Guide Date Description of Change 12/2005 Revised to support release 2 of the PB42/PB42c/PB42/PB42cc firmware.
  • Page 5 PB42/PB42c Portable Receipt Printer User’s Guide...
  • Page 6: Table Of Contents

    Telephone Support ...viii Service Location Support ...ix Who Should Read This Document? ...ix Related Documents ...ix Learning About the PB42/PB42c Portable Receipt Printers ...11 Identifying the Parts of the Printer ...11 What’s New?...12 Understanding the Control Panel...13 Understanding the Printer Sounds...15 Using the Batteries...16...
  • Page 7 Handstrap (P/N 074789)...39 Power Supply (Model 073573) ...39 Serial Cable (P/N 075497)...40 Shoulder Strap (P/N 074788) ...40 System Bag (P/N 825-170-001)...40 PB42/PB42c DC Power Cable (P/N 852-909-001) ...40 PB42/PB42c Vehicle Power Cable (P/N 236-065-001)...40 PB42/PB42c Portable Receipt Printer User’s Guide...
  • Page 8: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at Returns and Repairs > Warranty. Web Support Visit the Intermec web site at our current documents (in PDF).
  • Page 9: Telephone Support

    Technical Support Service Service contracts Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us. viii In the U.S.A. and Canada call...
  • Page 10: Service Location Support

    Telephone: +82-2-790-5508 Email: jlovekoo@sammicomputer.co.kr Who Should Read This Document? The PB42/PB42c Portable Receipt Printer User’s Guide is written for the person who is responsible for installing, configuring, maintaining, and troubleshooting the printer. Related Documents For information on programming, see the PB42 Programmer’s Reference Manual.
  • Page 11 PB42/PB42c Portable Receipt Printer User’s Guide...
  • Page 12: Learning About The Pb42/Pb42C Portable Receipt Printers

    Use the next two illustrations to familiarize yourself with the printer. Communications port PB42/PB42c Front View: View of the front of the PB42/PB42c to show important features. A weather-resistant flap protects the communications port. PB42/PB42c Portable Receipt Printer User’s Guide...
  • Page 13: What's New

    Media cover release button PB42/PB42c Back and Side View: View of the back and side of the PB42/PB42c to show important features. What’s New? Updated guide to include information about the new PB42c model. Media window PB42/PB42c Portable Receipt Printer User’s Guide...
  • Page 14: Understanding The Control Panel

    Understanding the Control Panel The PB42/PB42c control panel contains two buttons and four lights. Use the buttons to work with the PB42/PB42c. Use the lights to understand the state of the printer. PB42/PB42c Control Panel: Use this illustration to familiarize yourself with the buttons and lights on the PB42/PB42c.
  • Page 15 A blinking blue light can mean one of several conditions: • Printer is out of paper. • Media cover is open. • Printer hardware error. For a list of possible problems, see “Troubleshooting” on page 30. PB42/PB42c Portable Receipt Printer User’s Guide...
  • Page 16: Understanding The Printer Sounds

    Understanding the PB42/PB42c Lights (continued) Light Radio light Understanding the Printer Sounds The PB42/PB42c plays sounds in response to several actions that you can do with the printer. See the following table to understand when the sounds occur. Understanding the Printer Sounds...
  • Page 17: Using The Batteries

    Make sure you fully charge the batteries before you use your PB42/PB42c. You can charge the batteries before or after you install them into the PB42/PB42c. You can use one battery to power the PB42/PB42c, but you may experience reduced performance.
  • Page 18 The printer plays the Power sound when you insert the battery completely. Battery cover 3 Close the battery cover by pulling the battery cover latch toward the front of the printer and pushing down. PB42/PB42c Portable Receipt Printer User’s Guide Battery cover Battery cover latch...
  • Page 19: Charging The Batteries

    • an AC power cord. To charge the batteries inside the PB42/PB42c 1 Install the batteries in the PB42/PB42c. For help, see the previous section, “Installing the Batteries.” 2 Connect the power supply to the DC power connector on the printer.
  • Page 20 AC power cord Power supply 3 Connect one end of the power cord to the power supply and then plug the other end into an AC outlet. PB42/PB42c Portable Receipt Printer User’s Guide AC outlet DC power connector...
  • Page 21: Extending Battery Life

    Loading Media You can use roll or fanfold receipt media with the PB42/PB42c. The PB42/PB42c ships with one roll of media that you can use the first time you unpack the shipping box and verify that the printer is working correctly.
  • Page 22 3 Insert the media roll between the two media supports until it fits into place. Make sure you load the media clockwise so that it pulls off the core from the bottom of the printer. PB42/PB42c Portable Receipt Printer User’s Guide...
  • Page 23 Hardware sound to tell you that the media door closed correctly. 6 Slide the media cover release button to the locked (right) position. 7 Press the Feed button several times to advance the media. Media supports PB42/PB42c Portable Receipt Printer User’s Guide...
  • Page 24: Printing A Configuration Test Page

    After you have loaded the media in the printer, you are ready to print out the configuration test page. Use this information for reference when installing your PB42/PB42c and to verify proper printer operation. If you cannot get the configuration test page to print, see “Troubleshooting”...
  • Page 25 R 14.5 Greek CP1253 14x24 R 20.3 Hebrew CP1255 10x16 R 14.5 Hebrew CP1255 14x24 R 16.9 Intermec OCR-A BT 25 1 22/09/05 OCR-A ((28H) R 8.8 Intermec OCR-B BT 39 1 22/09/05 OCR-B )(29H) R 10.7 Monospac821 BOLD 26 R 14.5 Monospac821 WGL4 24...
  • Page 26: Configuring The Pb42/Pb42C

    Intermec web site at www.intermec.com. Establishing Communications With a Host The PB42/PB42c must establish communications with a host that will send the data for the printer to print. The PB42/PB42c provides two ways to communicate with a host: • Bluetooth communications •...
  • Page 27: Setting Up Bluetooth Communications

    Setting Up Serial Communications You can use a serial cable (P/N 075497-001) to connect the PB42/PB42c to a PC, a 700, or a CK60. For the CK60, you also need a snap-on serial adapter (P/N 225-690-xxx). Before you can establish a serial connection, you need to make sure that the settings on the PC or CK60 match those of the PB42/PB42c.
  • Page 28 Baud rate Data bits Parity Stop bits Flow control Note: The PB42/PB42c only supports CTS flow control. You must disable DSR flow control in your printing application while using serial communications with the PB42/PB42c. To connect the PB42/PB42c to a PC 1 Connect the 8-pin circular DIN connector to the serial port on the PB42/PB42c.
  • Page 29: Cancelling A Print Job

    2 Cancel the print job from the CK60, 700, or host PC. The PB42/PB42c clears the print job and warm boots or resets itself. 3 Start sending print jobs to the PB42/PB42c again when you see the message “Printer Online.” Downloading Fonts, Graphics, and Upgrades to the...
  • Page 30: Upgrading The Printer Firmware

    To download fonts, graphics and upgrades using the .cab file 1 Download the PB42/PB42c font, graphics, or firmware upgrade .zip file from the Intermec web site to your desktop 2 Unzip the file on your desktop PC. 3 Use an application such as ActiveSync™ to copy the .cab file onto the root directory of your handheld computer.
  • Page 31: Troubleshooting

    7 Select Send Update. 8 Wait for the “Firmware Upgrade Success” message on the CK60. The PB42/PB42c beeps when it is done with the upgrade. 9 Print the configuration test page to verify that your firmware was upgraded correctly. For help printing the configuration test page, see “Printing a Configuration Test Page”...
  • Page 32: Calling Product Support

    Calling Product Support To talk to an Intermec Product Support representative in North America or Canada, call: 1-800-755-5505 Outside the U.S.A. and Canada, go to www.intermec.com and click Contact to find your local Intermec representative. Before you call Intermec Product Support, make sure you have the following information ready: •...
  • Page 33: Printer Problems And Possible Solutions

    Printer Problems and Possible Solutions Use the following tables to troubleshoot some common problems you may encounter with the PB42/PB42c printer. Printer Problems and Possible Solutions Problem The printer has no power. Media is not feeding through the printer. The printer is not printing with a serial connection.
  • Page 34 Bluetooth connection. The printer is not communicating properly. PB42/PB42c Portable Receipt Printer User’s Guide Possible Solution • Press the radio button to turn the radio • Remove the batteries and connect a power adapter. For help, see “Charging the Batteries”...
  • Page 35: Cold Booting The Pb42/Pb42C

    After you perform a cold boot on the PB42/PB42c, the printer resumes using the default printing mode (Line Printer mode) and returns to using the default font for printing.
  • Page 36: Cleaning The Printer

    To cold boot the PB42/PB42c 1 Disconnect the PB42/PB42c from the power source if externally powered. 2 Remove the batteries from the PB42/PB42c for at least one second. 3 Insert the batteries back into the PB42/PB42c. 4 Reconnect external power if powered externally.
  • Page 37 Clean with a water- As needed. dampened cloth. Brush or air blow. Make sure After every five rolls the paper sensor is free of of media or more dust. often if necessary. PB42/PB42c Portable Receipt Printer User’s Guide...
  • Page 38: Specifications

    Printer voltage Operating Temperature and Humidity Specifications Operating temperature Non-operating temperature Relative humidity PB42/PB42c Portable Receipt Printer User’s Guide 8 dots/mm (203 dots/inch) 11.2 cm (4.4 inches) 10.4 cm (4.1 inches) 5.1 cm (2 inches) per second 1.9 cm (0.75 inch) 6.5 cm (2.55 inches)
  • Page 39 Allow messages from printer Dark adjust Media sensitivity Default Value 115200 None Hardware 0x040680 Wireless printer PB42/PB42c-xxxxxxxxxxx (where x’s represent the serial number of the printer) 115200 None hardware 7.2 V 2 (moderate heat setting) PB42/PB42c Portable Receipt Printer User’s Guide...
  • Page 40: Accessories For The Pb42/Pb42C

    Intermec sales representative. AC4 Quad Charger (Model AC4) Use the AC4 to charge up to four PB42/PB42c batteries at a time. The battery charger is designed to sense when a battery is fully charged and not overcharge it, ensuring long and consistent battery life.
  • Page 41: Serial Cable (P/N 075497)

    PB42/PB42c for long periods of time. System Bag (P/N 825-170-001) Use the system bag to carry your PB42/PB42c, a CK60 or 700, media, and cables or other accessories in one bag. PB42/PB42c DC Power Cable (P/N 852-909-001) Provides power for the vehicle dock.
  • Page 42 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com PB42/PB42c Portable Receipt Printer User's Guide *074573-006* P/N 074573-006...

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Pb42c

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