Troubleshooting - Intermec EasyCoder PM4i User Manual

Troubleshooting

Problem:
"No tag found" is displayed when a TESTFEED is attempted.
Possible Causes and Suggested Remedies:
• The inlay could be broken.
- Replace the label.
• You are not currently using RFID media.
- Load the printer with RFID media.
• The current TAGADJUST value is incorrect.
- Align the label with the edge of the tear bar (Fingerprint) or
press the Feed button to position the label at the start-of-print
point (IPL). Leave the lid open and measure the distance
between the middle of the inlay and a point orthogonally right
below the antenna. Convert the distance to dots.
TAGADJUST = Distance * TPH
Enter the TAGADJUST value in the SETUP menu with the
command:
SETUP "RFID,TAGADJUST,<value>"
<SI>J1,<value>
Example:
TPH (Thermal Printhead) resolution 203 dpi
DISTANCE 15 mm
TAGADJUST = 15 * 203 / 25.4 = 120 dots
Problem:
An application writing to RFID tags produces a large number of VOID
labels.
Possible Causes and Suggested Remedies:
• Verify that the TAGADJUST value is set correctly.
- Follow the procedure as described above
• The printer has not yet identified the RFID media type.
12
resolution
RFID Kit (Gen 2, 869/915 MHz) User's Guide
(mm)
(Fingerprint)
(IPL)