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Problem
Problem
The lens is dirty.
The lens is blocked.
Pictures are
s is displayed during shooting and the fo-
blurred.
cus frame is displayed in red.
k is displayed during shooting.
Pictures are
The ambient temperature is high and the sub-
mottled.
ject is poorly lit.
Vertical lines
Problem
The camera has been used continuously at
appear in
images
high temperatures.
pictures.
Smear appears
The sun or another bright object was in the
in pictures.
frame.
Pictures are
Recording
Power was interrupted during shooting.
not recorded.
Continuous
Only one pic-
The self timer is on and an option L and N
shooting
ture is taken.
are selected in continuous shooting mode.
mode
Possible cause
Possible cause
Solution
Solution
Clean the lens.
Keep objects away from the lens.
Check focus before shooting.
Use the flash or a tripod.
This is normal and does not indicate a mal-
function.
Turn the camera off and wait for it to cool
down.
White or purple vertical lines may appear
when a very bright object is framed in the
display. This is normal and does not indicate a
malfunction. Smear is not recorded in photo-
graphs but may appear in movies. If possible,
avoid shooting movies with bright objects in
or close to the frame.
Turn the camera off before connecting the AC
power adapter/DC coupler. Leaving the cam-
era on can result in corrupted files or damage
to the memory card.
Turn the self-timer off.
Troubleshooting
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