Problem
Problem
Face detection
Intelligent Face Detection is not available in
not available.
the current shooting mode.
The subject's face is obscured by sunglasses, a
hat, long hair, or other objects.
The subject's face occupies only a small area
Intelligent
No face is
of the frame.
Face
detected.
Detection
The subject's head is tilted or horizontal.
The camera is tilted.
The subject's face is poorly lit.
Wrong subject
The selected subject is closer to the center of
selected.
the frame than the main subject.
Macro mode is
Macro mode is not available in the current
Close-ups
not available.
shooting mode.
Possible cause
Possible cause
Solution
Solution
Choose a different shooting mode.
Remove the obstructions.
Change the composition so that the subject's
face occupies a larger area of the frame.
Ask the subject to hold their head straight.
Hold the camera straight.
Shoot in bright light.
Recompose the picture or turn face detection
off and frame the picture using focus lock.
Choose a different shooting mode.
Troubleshooting
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