Citizen CT-S4000DCL User Manual
Citizen CT-S4000DCL User Manual

Citizen CT-S4000DCL User Manual

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LINE THERMAL PRINTER
MODEL CT-S4000/CT-S4000DC
CT-S4000L/CT-S4000DCL
CT-S4000M/CT-S4000DCM
User's Manual

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Table of Contents
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Summary of Contents for Citizen CT-S4000DCL

  • Page 1 LINE THERMAL PRINTER MODEL CT-S4000/CT-S4000DC CT-S4000L/CT-S4000DCL CT-S4000M/CT-S4000DCM User’s Manual...
  • Page 2 WEEE MARK...
  • Page 3: Declaration Of Conformity

    Declaration of Conformity This printer conforms to the following Standards: The Low Voltage Directive 2006/95/EC, formerly 72/23/EEC, the EMC Directive 2004/108/EC, formerly 89/336/EEC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC. LVD : EN60950 EMC : EN55022 EN61000-3-2 EN61000-3-3 EN55024 This declaration is applied only for 230V model.
  • Page 4: General Precautions

    ● Note that Citizen Systems is not responsible for any operation results regardless of missing, error, or misprinting in this manual. ● Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual.
  • Page 5 ● After having read this Manual, keep it in a safe, readily accessible place for future reference. ● Some of the descriptions contained in this manual may not be relevant to some printer models. The following describes the degree of hazard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols.
  • Page 6 • Neglecting these warnings may result in printer failure, overheating, emission of smoke, fire, or electric shock. ■ Do not drop any foreign object nor spill liquid into the printer. Do not place any object on the printer either. ■ Do not drop any metallic object such as paper clip, pin or screw into the printer.
  • Page 7 ■ A state where any object is placed on the printer ■ A state where the printer is covered or wrapped by a cloth or bed clothing • Be careful about internal heat buildup, which could cause fire and deform the case.
  • Page 8 ■ Do not allow anything to rest on the power cord. Do not place the printer where the power cord will be trampled on. ■ Do not use or carry the printer with its power cord bent, twisted, or pulled.
  • Page 9 Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer. ■ Do not transport this printer with the paper roll inside. • Printer failure or breakage may occur.
  • Page 10: Daily Maintenance

    ■ Do not touch any of the moving parts (e.g., paper cutter, gears, active electrical parts) while the printer is working. ■ In case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair. ■ Be careful that the printer cover does not entrap your hands or fingers.
  • Page 11: Table Of Contents

    1.1 Features ...9 1.2 Unpacking ...10 1.3 Model Classification ... 10 1.4 Basic Specifications ... 11 2. EXPLANATION OF PRINTER PARTS... 12 2.1 Printer Appearance ... 12 2.2 Printer Cover Inside ... 14 2.3 Other Built-in Functions ... 14 3. PREPARATION ... 15 3.1 Connecting the AC Power Cord ...
  • Page 12: General Outline

    ● High speed (132 mm/s) printing. ●Label paper of 58 to 107 mm wide in addition to 112-mm wide label paper is usable without step. [Only CT-S4000L, CT-S4000DCL, CT-S4000M, CT-S4000DCM] ● Paper sensor sensitivity adjustment system by volume is adopted. — 9 —...
  • Page 13: Unpacking

    PA: IEEE1284 & USB RS: RS-232C & USB UB: USB only (Option) *Description marked “*L” in this manual is the description for CT-S4000L/CT-S4000DCL and that marked “*M” for CT-S4000M/CTS4000DCM. Read this manual after confirming your model in use. AC power cord...
  • Page 14: Basic Specifications

    *1: When paper width is 112, 82.5, 80 mm *2: The number of printable columns are selectable with a Memory Switch. The number of columns in this table refers to typical model. Printer varies partly in the number of columns depending on printer specifications.
  • Page 15: Explanation Of Printer Parts

    (Front view) ● Printer cover Paper is loaded under this cover. ● Cover open button To refill or replace paper, open the printer cover by pulling the cover open button forward. ● Power switch This switch turns the printer power ON/OFF.
  • Page 16 Operation Panel ● POWER LED Illuminated when the printer power is on and off when the printer power is off. May blink or light in a special mode or in case of failure. ● ERROR LED Illuminated or blinks when paper is empty or in case of failure.
  • Page 17: Printer Cover Inside

    Stops printing when this sensor detects paper end. 2.3 Other Built-in Functions ● Buzzer This printer has a built-in buzzer. It is operated in case of an error, operation, or by a command. ● User memory Allows downloading of user-defined characters and logo data in the nonvolatile memory.
  • Page 18: Preparation

    1. Turn off the printer power switch. 2. For AC power type (with built-in power supply), connect the AC power cord to the AC inlet at the back of the printer and plug the AC power cord into the wall outlet.
  • Page 19: Connecting Interface Cables

    For serial interface cable, use the one with the following connection. 25-pin - 25-pin cable Signal CAUTION! Avoid locating the interface cable in places which may cause tripping or falling. Parallel Interface 9-pin - 25-pin cable Printer Signal Signal — 16 — USB connector USB Interface Printer...
  • Page 20: Connecting The Cash Drawer

    DRSW signal status can be tested with the DLE+EOT, GS+a, or GS+r command or at pin 34 on the parallel interface port. (4) Drive Circuit (printer side) CAUTION! ■ No output is produced while printing. ■ The cash drawers 1 and 2 cannot be driven simultaneously.
  • Page 21: Installing The Printer

    1. Confirm that the power switch is OFF. 2. Open the printer cover. 3. Insert the partition into the slot and align it with the scale inside of the printer which meets the width of the paper roll used. When using the 80mm or 82.5mm wide paper roll, set the partition by using the accessory screw.
  • Page 22: Setting Dip Switch

    ■ As for the setting of the serial interface, it gives priority to the setting of the memory switch rather than the DIP switch as the factory default. ■ Consult with the dealer where the printer was purchased when the change of the DIP switch setting is necessary.
  • Page 23: Adjusting The Paper Near-End Sensor

    2. Move the paper near-end sensor unit to the right and left while keeping to press it. The position to be set varies in accordance with the setting of the printer, horizontal or vertical, or diameter of the paper roll as shown in the following figure.
  • Page 24: Maintenance And Troubleshooting

    (or inches) out of the printer, and then close the printer cover. ■ When closing the printer cover, press on the center part of the cover to close it firmly. ■ When setting paper, be careful not to have your finger injured by the manual cutter or paper edge.
  • Page 25: Periodic Cleaning

    ■ Wipe the dust off the surface of the platen periodically with a cotton swab moistened with ethyl alcohol. Especially, when full cutting is used for label paper, paper dust may adhere on the platen depending on the property of liner sheet, roll paper diameter, environmental condition of using the printer, etc. Platen Sensor Print (thermal) head —...
  • Page 26: Self-Printing

    Load the paper into the printer and keep the printer cover open. With the FEED button pressed and held, turn the printer power on and then close the printer cover.
  • Page 27: Error Indication

    ● Paper end Paper out is detected in two steps: paper near-end and paper end. ERROR LED will light when the paper is empty. If paper end is detected, refill the paper. If the printer cover is open, a paper-end is detected.
  • Page 28: When The Paper Cover Cannot Be Opened

    (label) cutting*L, *M Paper (label) detection error*L, *M *1: When the printer is printing. *2: The ERROR LED may blink even in the execution of macro function. 4.7 When the Paper Cover Cannot Be Opened If the cutter blade remains protruded due to paper jam or for any abnormality, opening the paper cover may be disabled.
  • Page 29: Other

    5. OTHER 5.1 External Views and Dimensions 5.2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality. Paper Type Recommended thermal F230AA, P220AG, HP220A, HP220AB-1, P220AB, P220AE-1, paper roll PB670 (Red/Black), PB770 (Blue/Black) from Mitsubishi Paper TF50KS-E2D from Nippon Paper PD150R, PD160R from Ohji Paper Paper width 112...
  • Page 30 When using “label paper” with CT-S4000L and CT-S4000DCL, refer to the following. Use the following paper or the equivalent paper. Paper type Recommended thermal label paper a) Label paper *L Full cut position Paper feeding direction Printable area CAUTION! Pay attention to the following when using Auto Cutter. Otherwise, a cutter lock or a cutter failure may occur.
  • Page 31 4-8. It is 6.5mm at 0 (OFF) and 12mm at 1(ON). * In the case of the operation that the printer does not cut the paper, the top margin is 6.5mm. CAUTION! ■...
  • Page 32: Manual Setting Of Memory Switch

    *2: In the case of selecting the thermal roll with the SW4-4, the SW4-5 will not be available. The SW4-5 will be set to "Black Mark" status for the Black Mark version printer. *3: In the label mode (with memory switches SW4-4 and SW4-5 set to ON), full cutting is used for paper regardless of the setting of memory switch SW4-8.
  • Page 33 NV User SW10-5 NV Graphic * In this printer, Memory Switches 9-3 and 9-4 are not usable. Manual Setting of Memory Switch (Memory SW) The memory switch can be selected, changed, or written by the combination of three actions: pressing the FEED button, pressing and holding the FEED button, and opening or closing the printer cover.
  • Page 34 2-16 items are provided for setting in each switch. By pressing and holding the FEED button long (*2), the printer goes to the next item and prints the current setting of the item. Repeat pressing and holding untill the item you want to change is reached.
  • Page 35: Selecting Paper Type

    Selecting Paper Type mode is terminated. Since then, "P.Length Set" of Memory switch 4-1 becomes disable. When closing the printer cover during the setting a Black Mark paper or label paper in the printer, paper length is measured, and the result will be printed out.
  • Page 36 *L 1 Enter Adjusting Paper Sensor mode. Open the printer cover, remove paper, and then set the printer power switch to ON. Here, POWER LED and ERROR LED go on with the buzzer sound. Then close the printer cover while pressing the FEED button. The ERROR LED starts blinking with the buzzer sound.
  • Page 37: Full Cutting Label Paper

    ●Mounting and Dismounting Guide Plate • Mounting With the printer cover kept open, insert the tabs of the guide plate to the two mounting holes (either right or left hole) located at the inside of the cover front. Set the guide plate with its lib facing toward you.
  • Page 38 TB74915-10F 1.10E-0905...

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