Denon AVR-X3300W Service Manual page 166

3.3. About the error codes
See the following table for details on the error code display, details of the error code, remedies when
updating the firmware via DPMS. (DPMS : D&M Product Management Server)
The error code is displayed as four digits made up of the Device ID below together with **YY ( ** : De-
vice ID, YY : Error Code).
Device ID Device Name
00 n/a( ※ 1)
01 Main CPU
11 DSP
12 DSP2( ※ 2)
13 DSP3( ※ 2)
19 DSP4( ※ 2)
15 Audio PLD
22 Video PLD
2A GUI Serial Flash
02 CY920 2nd BootLoader
03 CY920 Image
※ 1 Used when there are no device related errors
※ 2 For SR6011
Error DPMS Update Error
Details of Error code
Code Display
01 Update Error**01 Connection to DPMS failed.
03 Update Error**03 Connection to DPMS failed.
Failed to obtain the Firmware
04 information (Device Informa-
Update Error**04
tion)
Time Out while obtaining the
05 Firmware information (Device
Update Error**05
Information)
Update Error**06 Failed to obtain the Firmware
06
information (Package Version)
Time Out while obtaining the
07 Firmware information (Pack-
Update Error**07
age Version)
Error notification received
08 while requesting the Firm-
Update Error**08
ware Info.
Update Error**09 Time Out while obtaining
09
Firmware information.
Remedies
Check the network connection, then try
again.
Check the network connection, then try
again.
Check the network connection, then try
again.
Check the network connection, then try
again.
Check the network connection, then try
again.
Check the network connection, then try
again.
Check the network connection, Unplug
and reconnect the AC plug, and try
again.
Unplug and reconnect the AC plug, and
try again.
166
Error DPMS Update Error
Details of Error code
Code Display
Error(NG) notification received
0A while requesting Firmware
Update Error**0A
Download.
Error(Connect failure) notifica-
0C tion received while request-
Update Error**0C
ing Firmware Download.
Update Error**0D Received value with the
0D
invalid Package Version.
Update Error**0E Connection to DPMS failed.
0E
(Cannot get NTP)
Update Error**10 No Update Packet received
10
from CY920 (Time Out).
Abnormal data in Update
11 Packet received from CY920
Update Error**11
(CRC Error).
Abnormal data in Update
12 Packet received from CY920
Update Error**12
(Packet No Error).
Update Error**13 Failed in Block Erase before
13
rewriting Main.
Update Error**14 Failed in Block Write while
14
rewriting Main
Update Error**15 Error in Verify after rewriting
15
Main (Check Sum Error).
Update Error**16 Setup failure of the XModem
16
transfer method.
Update Error**20 After SBL Mode IP Address
20
acquisition failure (AutoIP).
Update Error**21 After SBL Mode IP Address
21
acquisition failure (Time Out).
Update Error**22 DPMS login incorrect notifica-
22
tion after SBL.
Remedies
Check the network connection, Unplug
and reconnect the AC plug, and try
again.
Check the network connection, Unplug
and reconnect the AC plug, and try
again.
Unplug and reconnect the AC plug, and
try again.
Check the network connection, then try
again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
If the same error occurs even when it is
retried, the device may be malfunction-
ing.
Check the network connection, Unplug
and reconnect the AC plug, and try
again.
Check the network connection, Unplug
and reconnect the AC plug, and try
again.
Check the network connection, Unplug
and reconnect the AC plug, and try
again.