Denon AVR-X3300W Service Manual page 162

2.11. About the error codes
See the table below for error codes and details of faults when the firmware is updated through USB
memory.
The error code is displayed as four digits made up of the Device ID below together with **YY ( ** : De-
vice ID, YY : Error Code).
Device ID Device Name
00 n/a( ※ 1)
01 Main CPU
11 DSP
12 DSP2( ※ 2)
13 DSP3( ※ 2)
19 DSP4( ※ 2)
15 Audio PLD
22 Video PLD
2A GUI Serial Flash
02 CY920 2nd BootLoader
03 CY920 Image
※ 1 Used when there are no device related errors
※ 2 For SR6011
Error USB Update Error
Details of Error code
Code Display
01 Update Error**01 Unable to detect USB.
02 Update Error**02 No Firmware File in USB.
The Firmware File in the USB
03 does not support your model
Update Error**03
and area.
Failed to obtain the Firmware
04 information (Device Informa-
Update Error**04
tion)
Time Out while obtaining the
05 Firmware information (Device
Update Error**05
Information)
Update Error**06 Failed to obtain the Firmware
06
information (Package Version)
Time Out while obtaining the
07 Firmware information (Pack-
Update Error**07
age Version)
Error notification received
08 while requesting the Firm-
Update Error**08
ware Info.
Remedies
Reinsert or Try a new USB device and
try again.
Check the file and try again.
Make sure the model name and area of
the Firmware File and try again.
Try a new USB device and try again.
Start the USB Update again.
Try a new USB device and try again.
Start the USB Update again.
Try a new USB device, Unplug and
reconnect the AC plug, and try again.
162
Error USB Update Error
Details of Error code
Code Display
Update Error**09 Time Out while obtaining
09
Firmware information.
Update Error**0A Unable to detect USB for
0A
Firmware Download.
Update Error**0B No Firmware File for Firmware
0B
Download.
Update Error**0C Received value with the
0C
invalid Package Version.
Update Error**10 No Update Packet received
10
from CY920 (Time Out).
Abnormal data in Update
11 Packet received from CY920
Update Error**11
(CRC Error).
Abnormal data in Update
12 Packet received from CY920
Update Error**12
(Packet No Error).
Update Error**13 Failed in Block Erase before
13
rewriting Main.
Update Error**14 Failed in Block Write while
14
rewriting Main
Update Error**15 Error in Verify after rewriting
15
Main (Check Sum Error).
Update Error**16 Setup failure of the XModem
16
transfer method.
Update Error**20 Unable to detect USB after
20
SBL Mode.
Update Error**21 No Firmware File in USB after
21
SBL Mode.
After SBL Mode, the Firmware
22 File in the USB does not sup-
Update Error**22
port your model and area.
Remedies
Unplug and reconnect the AC plug, and
try again.
Reinsert or try a new USB device, Un-
plug and reconnect the AC plug, and
try again.
Check the file, Unplug and reconnect
the AC plug, and try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
If the same error occurs even when it is
retried, the device may be malfunction-
ing.
Reinsert or try a new USB device, Un-
plug and reconnect the AC plug, and
try again.
Check the file, Unplug and reconnect
the AC plug, and try again.
Make sure the model name and area of
the Firmware File, Unplug and recon-
nect the AC plug, and try again.