Fault
"E:36 / -10"
"E:36 / -25 / -26"
"E:10 / -00 / -10 /
-20"
"E:35 / -10"
Cause and troubleshooting
Remove any unapproved extensions from the water
▶
hose. Connecting the appliance
The pump cap is not fully screwed in.
Ensure that the pump cap is screwed in all the way
▶
into the appliance. The handle on the pump cap
must be in a vertical position.
→ "Cleaning the drain pump", Page 42
Drain pump is blocked.
→ "Cleaning the drain pump", Page 41
▶
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 39
If this display appears again, call customer service.
3.
→ "Customer Service", Page 56
Note: You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→ "Buttons", Page 23
The water pressure is low.
No remedial action possible.
The filter in the water inflow is blocked.
Clean the water inflow filter.
▶
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
▶
jammed.
There is water in the base trough.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 56
The appliance is leaking.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 56
The detergent drawer has not been pushed in as far
as it can go.
Push the detergent drawer in as far as it will go.
▶
The pump unit is not inserted.
Troubleshooting en
45