Obtaining Warranty Service - Airstream 2023 INTERSTATE 24X Owner's Manual

General Information
9� Defects or damage caused by, in whole or in
part, or in any way related to: Accidents, misuse
(including off-road use), or negligence; Failure to
comply with the instructions set forth in any owner's
manual provided with the vehicle; Alteration or
modification of the vehicle except such alterations
or modifications approved in writing by Airstream;
Acts of God or other environmental conditions,
such as lightning, hail, salt causing rust, or other
chemicals in the atmosphere; De-icing agents or
other chemicals applied to the vehicle; Failure to
properly maintain or service the vehicle, including
but not limited to the maintenance of lubricants,
sealants, and seals; Condensation and the results
of condensation including water damage and
the growth of mold or mildew� Mold and mildew
are natural growths given certain environmental
conditions and are not covered by the terms of
this Limited Warranty; The addition of weight to
the vehicle that causes the total weight to exceed
applicable vehicle weight ratings, or addition of
weight causing improper distribution of the weight
of the vehicle; Failure to seek and obtain repairs in
a timely manner; Failure to use reasonable efforts
to mitigate damage caused by defects' Failure to
properly ventilate the vehicle; Improper electric
power supply or improper vehicle hookup to other
facilities; and, Acts or omissions of any person or
entity other than Airstream� (Note: An irrefutable
presumption arises that the motorhome has been
used for commercial and/or business purposes
if the motorhome owner or user files a tax form
claiming any business or commercial tax benefit
related to the motorhome, or if the motorhome is
purchased, registered or titled in a business name.)
3-4

Obtaining Warranty Service

In order to obtain warranty service under this Limited
Warranty, the owner must do all of the following:
1� Owner and dealer representative must complete
and return the Customer Performance Checkout
within 10 days from delivery of the vehicle,
2� Notify Airstream or one of its authorized,
independent dealers of any claimed defect within
the warranty period or 10 days thereafter,
3� Provide notification of a defect within 10 days of
discovery of that defect, and
4� Promptly return the motorhome to an authorized
Airstream dealer or Airstream for repairs�
If you believe a defect covered by this Limited Warranty
still exists after an attempted repair by an authorized
Airstream dealer, you must contact Airstream in one of
the following manners, and specify:
1� The complete serial number of the motorhome,
2� The date of original purchase and the date of
original delivery,
3� The name of the selling dealer, and
4� The nature of the problem and the steps or service
which have been performed�
Email: support�airstream�com
Phone: (937) 596-6111
Mail: AIRSTREAM, INC�, 428 West Pike Street, P�O�
Box 629, Jackson Center, Ohio 45334-0629, Attention:
Owner Relations Department
Airstream may direct you to an authorized Airstream
dealer, or may request that you bring your motorhome
to the Airstream factory in Jackson Center, Ohio for
repairs�
Airstream does not control the scheduling of repairs
at its authorized Airstream dealers, and repairs at the
Airstream factory may not be immediately available�
Therefore, you may encounter delays in scheduling
repairs and/or completion of repairs� All costs
associated with transporting the motorhome for any
warranty service shall be the sole responsibility of the
owner�
2023 Interstate 24X