Test The Pen; Diagnose Issues Using Wacom Tablet Properties - Wacom Cintiq 16 User Manual

Test the pen

If your pen does not work properly, try these fixes first.
Note:
The available features on your pen may vary depending on your device.
Pen
1. Go to the tab in
what you expect.
2. If the assigned settings are as expected, restart your computer.
3. If restarting does not fix the issue, update your driver software.
4. If updating your driver does not fix the issue,
5. If resetting does not fix the issue, diagnose issues using Wacom Tablet Properties.

Diagnose issues using Wacom Tablet Properties

Open Wacom Tablet
If you have more than one device connected to your system, select the device you are using the pen with from the
list.
Click About , and then click
Wacom Tablet Properties and check that the settings assigned to the pen tip and pen buttons are
Reset settings
Properties.
Diagnose .
in the Wacom Desktop Center.
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Device
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