Chapter 8: Meter Maintenance And Troubleshooting - ReliOn PLATINUM User Manual

Wireless blood glucose monitoring system
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8
Meter Maintenance and Troubleshooting
Meter Maintenance and Troubleshooting
Meter Maintenance
The meter automatically tests its own
systems every time you turn it on and lets
you know if something is wrong. See the
Error Messages section of this chapter.
If you have problems with the meter, drop
the meter, or think the results are not
accurate, perform a control test with an
unexpired test strip and control solution. If
the control result is not within the
acceptable range, contact Customer
Service at 1-800-819-1097.
WARNING
Keep new and used batteries away
from children. See the warning in the
Important Safety Information section at
the beginning of this manual for
additional information.
Changing the Batteries
1
Open the child-resistant battery door by
inserting a narrow object, such as a
pen, into the slot (see image above).
Push the tab in the direction of the
arrow and lift the battery door up.
2
3
in place and snap it closed. Immediately
discard the old batteries.
NOTE
• Always have a spare set of batteries.
• Battery life may vary due to factors
such as temperature and battery
manufacturer.
• The meter uses two 3-volt lithium
batteries, coin cell type CR2032. This
type of battery can be found in many
stores.
• Always replace both batteries at the
same time and with the same brand.
• Meter data is not lost when you
replace the batteries.
29
Remove the old
batteries. Press and
hold
for at least 2
seconds.
Slide the new
batteries under the
tabs with the (+)
side facing up. Put
the battery door back

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