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Chapter 9
My camera shuts down unexpectedly.
•
A power surge or electrostatic discharge may have affected the camera. Remove the
battery and reset the camera (see
the battery and turn on the camera.
•
Recharge the battery.
•
Replace the battery.
I am having a problem installing or using the HP Photosmart Software.
•
Make sure your computer meets the minimum system requirements as stated on the
camera packaging.
•
Refer to the HP Photosmart Software online help system.
•
Refer to the Hewlett-Packard Technical Support website: www.hp.com/support.
Camera error messages
Should you receive one of the following error messages when using your camera, you
can look up details about the message by visiting
specific code.
•
Lens Error (general)—R740–021
•
Lens Error (zoom cannot retract)—R740–022
•
Lens Error (lens cannot extend)—R740–033
•
Lens Error (zoom in failed)—R740–041
•
Lens Error (zoom out failed)—R740–081
•
Unsupported card—R740–200
•
Unable to format card—R740–202
•
Error saving image—R740–100
•
Error saving video—R740–102
•
Batteries Low (followed by data on battery types and performance)—R–400
38
Troubleshooting
"Resetting the camera" on page
www.hp.com
33). Then reinstall
and searching on the
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